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Customer Experience Associate I Jobs in Georgia (NOW HIRING)

AAFES

Customer Experience Associate

Gordon, GA · On-site

$15.50 - $20.75/hr

As a Customer Experience Associate at the Exchange, you will be a part of an award winning team. We are committed to hiring our military members and their families, along with anyone that wants to ...

Exchange

Customer Experience Associate

Fort Eisenhower, GA · On-site

$15 - $20/hr

As a Customer Experience Associate at the Exchange, you will be a part of an award winning team. We are committed to hiring our military members and their families, along with anyone that wants to ...

Stord

Customer Experience Associate

Atlanta, GA · On-site

$15.75 - $21.25/hr

The Customer Experience Associate (CEA I) is responsible for delivering timely, accurate, and professional support to clients across multiple communication channels. This is a foundational role ...

AAFES

Customer Experience Associate

Gordon, GA · On-site

$15/hr

As a Customer Experience Associate at the Exchange, you will be a part of an award winning team. We are committed to hiring our military members and their families, along with anyone that wants to ...

Exchange

Customer Experience Associate

Fort Eisenhower, GA · On-site

$15 - $20/hr

As a Customer Experience Associate in Electronics, you know that the right digital device can help make our customer's lives easier. Use your passion for tech to help customers discover new ...

AAFES

Customer Experience Associate

Gordon, GA · On-site

$15.50 - $20.75/hr

As a Customer Experience Associate at the Exchange, you will be a part of an award winning team. We are committed to hiring our military members and their families, along with anyone that wants to ...

Exchange

Customer Experience Associate

Fort Eisenhower, GA

$15 - $20/hr

As a Customer Experience Associate at the Exchange, you will be a part of an award winning team. We are committed to hiring our military members and their families, along with anyone that wants to ...

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All JobsCustomer Experience Associate I JobsCustomer Experience Associate I Jobs in Georgia

Customer Experience Associate I information

What does a Customer Experience Associate I do?

A Customer Experience Associate I is responsible for assisting customers with their inquiries, resolving issues, and ensuring a positive experience with the company's products or services. They typically handle customer communication through various channels such as phone, email, or chat. Their role involves providing information, troubleshooting problems, and escalating complex issues when necessary. The goal is to ensure customer satisfaction and foster loyalty to the brand.

What are the key skills and qualifications needed to thrive as a Customer Experience Associate I?

To thrive as a Customer Experience Associate I, you need strong communication skills, basic problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is usually required. Active listening, patience, and a positive attitude are standout soft skills in this role. These skills and qualities are critical for ensuring customer satisfaction, resolving issues efficiently, and building customer loyalty.

How does a Customer Experience Associate I typically collaborate with other departments to resolve customer issues?

Customer Experience Associate I professionals often serve as a bridge between customers and internal teams such as technical support, sales, or billing. When faced with complex customer inquiries, they coordinate with these departments to gather accurate information and ensure timely resolutions. Effective communication and documentation are essential, as associates must relay updates to customers while advocating for their needs internally. This collaborative environment not only resolves issues efficiently but also provides opportunities for associates to learn about other functions within the company.

What cities in Georgia are hiring for Customer Experience Associate I jobs?

Cities in Georgia with the most Customer Experience Associate I job openings:

Customer Experience Associate I jobs near you
Infographic showing various Customer Experience Associate I job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, 1% Temporary, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Customer Experience Associate

The Exchange

Fort Eisenhower, GA

$15 - $20/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 10 days ago

Job description

As a Customer Experience Associate at the Exchange, you will be a part of an award winning team. We are committed to hiring our military members and their families, along with anyone that wants to give back to those that serve. We offer various retail opportunities- from front-end cashiers or working in our various departments, to our Express and Class 6 stores. And by joining us, you'll be a part of something great- we give back 2/3rd of our earnings annually to the military community.

We offer flexible scheduling, comprehensive medical, dental, life and disability insurance, paid time off, shift differential/holiday pay, and a traditional pension and 401K plan to qualifying associates. You'll also have access to the base and its facilities, our Mass Transit program, and status as an employee of the DoD.

So what can you expect as a Customer Experience Associate at the Exchange?

Greet every customer with eye contact and smile in your authentic way

Acknowledge every waiting customer as soon as they arrive to your lane to let them know you'll be right with them

Complete transactions accurately and efficiently while engaging customers in appropriate conversation

Help customers by following the proper procedure for bagging merchandise and moving large or heavy items

We know that you can work anywhere. However, working at the Exchange is the start of something great! While you make it easy for our customers, we focus on you and your development! Our people make us who we are. We want to see you grow, so we put growing together at the forefront of everything we do. It is our duty to provide you with the tools and resources that you need to succeed. Joining the Exchange means joining a team that is devoted to you!

Job Qualifications

Able to learn and adapt to current technology needs

Able to think quickly on the spot to answer customer questions

Additional Qualifications/Requirements:

Willing to cross-train and work in other areas of the store, as needed

Must possess a welcoming and helpful attitude toward customers and other team members

Cash handling experience preferred

Excellent communication skills

Basic computer skills

Retail experience preferred

Apply