Communicate effectively with customers, managers, dispatchers, and sales * Participate in on-call ... service excellence in commercial cooking, refrigeration, ware-washing, beverage and icemachine ...
Communicate effectively with customers, managers, dispatchers, and sales * Participate in on-call ... service excellence in commercial cooking, refrigeration, ware-washing, beverage and icemachine ...
Communicate effectively with customers, managers, dispatchers, and sales * Participate in on-call ... service excellence in commercial cooking, refrigeration, ware-washing, beverage and icemachine ...
Communicate effectively with customers, managers, dispatchers, and sales * Participate in on-call ... service excellence in commercial cooking, refrigeration, ware-washing, beverage and icemachine ...
Communicate effectively with customers, managers, dispatchers, and sales * Participate in on-call ... service excellence in commercial cooking, refrigeration, ware-washing, beverage and ice machine ...
Communicate effectively with customers, managers, dispatchers, and sales * Participate in on-call ... service excellence in commercial cooking, refrigeration, ware-washing, beverage and ice machine ...
Communicate effectively with customers, managers, dispatchers, and sales * Participate in on-call ... service excellence in commercial cooking, refrigeration, ware-washing, beverage and icemachine ...
Communicate effectively with customers, managers, dispatchers, and sales * Participate in on-call ... service excellence in commercial cooking, refrigeration, ware-washing, beverage and icemachine ...
Regional Operations Manager
Romulus, MI · On-site
$90K - $95K/yr
Customer Excellence - We provide customers with a patient-focused experience, ensuring every ... The Regional Operations Manager oversees organizational processes and operations to ensure ...
Regional Operations Manager
Romulus, MI · On-site
$90K - $95K/yr
Customer Excellence - We provide customers with a patient-focused experience, ensuring every ... The Regional Operations Manager oversees organizational processes and operations to ensure ...
Regional Operations Manager
Romulus, MI · On-site
$90K - $95K/yr
Customer Excellence - We provide customers with a patient-focused experience, ensuring every ... The Regional Operations Manager oversees organizational processes and operations to ensure ...
Regional Operations Manager
Romulus, MI · On-site
$90K - $95K/yr
Customer Excellence - We provide customers with a patient-focused experience, ensuring every ... The Regional Operations Manager oversees organizational processes and operations to ensure ...
Regional Operations Manager
Romulus, MI · On-site
$90K - $95K/yr
Customer Excellence - We provide customers with a patient-focused experience, ensuring every ... The Regional Operations Manager oversees organizational processes and operations to ensure ...
Quick apply
Regional Operations Manager
Romulus, MI · On-site
$90K - $95K/yr
Customer Excellence - We provide customers with a patient-focused experience, ensuring every ... The Regional Operations Manager oversees organizational processes and operations to ensure ...
Overnight Operations Manager
Romulus, MI · On-site
$65K - $70K/yr
Customer Excellence - We provide customers with a patient-focused experience, ensuring every ... An Overnight Operations Manager supervises organizational processes and operations to ensure ...
Overnight Operations Manager
Romulus, MI · On-site
$65K - $70K/yr
Customer Excellence - We provide customers with a patient-focused experience, ensuring every ... An Overnight Operations Manager supervises organizational processes and operations to ensure ...
Overnight Operations Manager
Romulus, MI · On-site
$65K - $70K/yr
Customer Excellence - We provide customers with a patient-focused experience, ensuring every ... An Overnight Operations Manager supervises organizational processes and operations to ensure ...
Quick apply
Overnight Operations Manager
Romulus, MI · On-site
$65K - $70K/yr
Customer Excellence - We provide customers with a patient-focused experience, ensuring every ... An Overnight Operations Manager supervises organizational processes and operations to ensure ...
Overnight Operations Manager
Romulus, MI · On-site
$65K - $70K/yr
Customer Excellence - We provide customers with a patient-focused experience, ensuring every ... An Overnight Operations Manager supervises organizational processes and operations to ensure ...
Overnight Operations Manager
Romulus, MI · On-site
$65K - $70K/yr
Customer Excellence - We provide customers with a patient-focused experience, ensuring every ... An Overnight Operations Manager supervises organizational processes and operations to ensure ...
Commercial Refrigeration Technician
Plymouth, MI · On-site
$25.25 - $32.50/hr
... excellence sets you apart. Essential Responsibilities * Troubleshoot, Diagnose, and Repair ... Communicate effectively with customers, managers, dispatchers, and sales * Participate in on-call ...
Commercial Refrigeration Technician
Plymouth, MI · On-site
$25.25 - $32.50/hr
... excellence sets you apart. Essential Responsibilities * Troubleshoot, Diagnose, and Repair ... Communicate effectively with customers, managers, dispatchers, and sales * Participate in on-call ...
Commercial Refrigeration Technician
Plymouth, MI · On-site
$25.25 - $32.50/hr
... excellence sets you apart. Essential Responsibilities * Troubleshoot, Diagnose, and Repair ... Communicate effectively with customers, managers, dispatchers, and sales * Participate in on-call ...
Commercial Refrigeration Technician
Plymouth, MI · On-site
$25.25 - $32.50/hr
... excellence sets you apart. Essential Responsibilities * Troubleshoot, Diagnose, and Repair ... Communicate effectively with customers, managers, dispatchers, and sales * Participate in on-call ...
Customer Manager
Grand Rapids, MI · On-site
$65K - $75K/yr
Join us and be part of a team that values strategic thinking, proactive communication, and a commitment to achieving sales excellence. Apply today to make a significant impact as a Customer Manager ...
Customer Manager
Grand Rapids, MI · On-site
$65K - $75K/yr
Join us and be part of a team that values strategic thinking, proactive communication, and a commitment to achieving sales excellence. Apply today to make a significant impact as a Customer Manager ...
Communicate effectively with customers, managers, dispatchers, and sales * Participate in on-call ... service excellence in commercial cooking, refrigeration, ware-washing, beverage and ice machine ...
Quick apply
Communicate effectively with customers, managers, dispatchers, and sales * Participate in on-call ... service excellence in commercial cooking, refrigeration, ware-washing, beverage and ice machine ...
Communicate effectively with customers, managers, dispatchers, and sales * Participate in on-call ... service excellence in commercial cooking, refrigeration, ware-washing, beverage and ice machine ...
Communicate effectively with customers, managers, dispatchers, and sales * Participate in on-call ... service excellence in commercial cooking, refrigeration, ware-washing, beverage and ice machine ...
Communicate effectively with customers, managers, dispatchers, and sales * Participate in on-call ... service excellence in commercial cooking, refrigeration, ware-washing, beverage and ice machine ...
Communicate effectively with customers, managers, dispatchers, and sales * Participate in on-call ... service excellence in commercial cooking, refrigeration, ware-washing, beverage and ice machine ...
Commercial Refrigeration Technician
Plymouth, MI · On-site
$25.25 - $32.50/hr
... excellence sets you apart. Essential Responsibilities * Troubleshoot, Diagnose, and Repair ... Communicate effectively with customers, managers, dispatchers, and sales * Participate in on-call ...
Commercial Refrigeration Technician
Plymouth, MI · On-site
$25.25 - $32.50/hr
... excellence sets you apart. Essential Responsibilities * Troubleshoot, Diagnose, and Repair ... Communicate effectively with customers, managers, dispatchers, and sales * Participate in on-call ...
Be Seen First
Transitional Property Manager
Troy, MI · On-site
$96K - $110K/yr
You'll oversee property teams, ensure operational excellence, manage budgets, and keep tenants ... customer focus that empower our professionals. We work hard to build real estate value every day.
Quick apply
Be Seen First
Transitional Property Manager
Troy, MI · On-site
$96K - $110K/yr
You'll oversee property teams, ensure operational excellence, manage budgets, and keep tenants ... customer focus that empower our professionals. We work hard to build real estate value every day.
Join us and be part of a team that values strategic thinking, proactive communication, and a commitment to achieving sales excellence. Apply today to make a significant impact as a Customer Manager ...
Join us and be part of a team that values strategic thinking, proactive communication, and a commitment to achieving sales excellence. Apply today to make a significant impact as a Customer Manager ...
Communicate effectively with customers, managers, dispatchers, and sales * Participate in on-call ... service excellence in commercial cooking, refrigeration, ware-washing, beverage and ice machine ...
Communicate effectively with customers, managers, dispatchers, and sales * Participate in on-call ... service excellence in commercial cooking, refrigeration, ware-washing, beverage and ice machine ...
Customer Excellence Manager information
See Michigan salary details
$28.8K - $34.6K
8% of jobs
$38.8K is the 25th percentile. Wages below this are outliers.
$34.6K - $40.5K
23% of jobs
$40.5K - $46.4K
6% of jobs
$46.4K - $52.2K
8% of jobs
The median wage is $53.4K / yr.
$52.2K - $58.1K
18% of jobs
$58.1K - $63.9K
8% of jobs
$65.4K is the 75th percentile. Wages above this are outliers.
$63.9K - $69.8K
9% of jobs
$69.8K - $75.7K
6% of jobs
$75.7K - $81.5K
3% of jobs
$81.5K - $87.4K
4% of jobs
$87.4K - $93.3K
4% of jobs
$28.8K
$57.6K
$93.3K
How much do customer excellence manager jobs pay per year?
As of Aug 16, 2026, the average yearly pay for customer excellence manager in Michigan is $57,614.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,200.00 and $68,000.00 per year, depending on experience, location, and employer.
What does a customer excellence manager do?
A Customer Excellence Manager is responsible for ensuring that customers receive exceptional service and support throughout their experience with a company. They develop and implement strategies to improve customer satisfaction, address customer concerns, and optimize service processes. This role often involves collaborating with various departments to enhance the customer journey and overseeing teams dedicated to customer support. Customer Excellence Managers also analyze feedback and performance metrics to identify areas for improvement. Their ultimate goal is to build strong customer relationships and drive loyalty.
What are the key skills and qualifications needed to thrive as a customer excellence manager, and why are they important?
To thrive as a Customer Excellence Manager, you need expertise in customer experience management, process improvement, and a background in business administration or a related field. Familiarity with CRM platforms, customer feedback tools, and certifications like Six Sigma or Lean Management are often valuable. Strong leadership, problem-solving abilities, and excellent interpersonal communication set outstanding professionals apart. These skills ensure customer satisfaction, drive continuous improvement, and foster loyalty in competitive markets.
How does a customer excellence manager typically collaborate with other departments to improve customer experience?
A Customer Excellence Manager frequently works cross-functionally with teams such as sales, product development, support, and marketing to identify and address customer pain points. They often lead initiatives to gather customer feedback, analyze trends, and propose actionable improvements. Regular meetings, workshops, and project management tools are commonly used to ensure alignment and effective communication across departments. This collaborative approach helps ensure that the customer’s voice is represented in company strategies and day-to-day operations.
What is the difference between Customer Excellence Manager vs Customer Service Supervisor?
| Aspect | Customer Excellence Manager | Customer Service Supervisor |
|---|---|---|
| Responsibilities | Oversees customer experience strategies, improves service quality, and leads customer-centric initiatives. | Manages daily customer service team operations, handles escalations, and ensures team performance. |
| Required Skills | Customer experience management, leadership, strategic planning, communication. | Team management, problem-solving, communication, customer support skills. |
| Work Environment | Strategic, cross-departmental collaboration, often office-based or remote. | Frontline customer service setting, direct team supervision. |
| Common Certifications | Customer experience certifications, leadership courses. | Customer service certifications, team management training. |
The Customer Excellence Manager focuses on developing and implementing strategies to enhance overall customer experience, often working across departments. In contrast, the Customer Service Supervisor manages daily team operations and handles customer issues directly. Both roles require strong communication skills, but the Manager role emphasizes strategic planning, while the Supervisor role is more operational.
What are popular job titles related to Customer Excellence Manager jobs in Michigan?
For Customer Excellence Manager jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Customer Excellence Manager jobs in Michigan look for?
The top searched job categories for Customer Excellence Manager jobs in Michigan are:
What cities in Michigan are hiring for Customer Excellence Manager jobs?
Cities in Michigan with the most Customer Excellence Manager job openings:
Full-time
Medical, Dental, Life, Retirement, PTO
Posted 24 days ago
Job description
Commercial CookingEquipment Service Technician
Overview
BildonParts & Service is looking for aCommercial Cooking Equipment ServiceTechnician responsible for troubleshooting, diagnosing, and repairing commercial kitchen equipment at our customer locations. Provides preventative maintenance (PM) inspections and responds to service calls on equipment includingovens, fryers, steamers, warmers, and dish cleaning equipment. Must be excited about a dynamic environment where every day is different and your reputation for technical knowledge and customer excellence sets you apart.
BildonParts & Service is looking for aCommercial Cooking Equipment ServiceTechnician responsible for troubleshooting, diagnosing, and repairing commercial kitchen equipment at our customer locations. Provides preventative maintenance (PM) inspections and responds to service calls on equipment includingovens, fryers, steamers, warmers, and dish cleaning equipment. Must be excited about a dynamic environment where every day is different and your reputation for technical knowledge and customer excellence sets you apart.
EssentialResponsibilities
- Troubleshoot, Diagnose, and Repair Cooking Equipment
- Treat customers and employees with respect, courtesy and professionalism
- Complete service calls promptly
- Communicate effectively with customers, managers, dispatchers, and sales
- Participate in on-call rotation schedule
- Identify new customers and additional opportunities within existing accounts
- Maintain Service Vehicle
- Order Parts and Complete Required Paperwork
- Attend Training Sessions
- Other Duties as Assigned
Qualifications
- Previous experiencein cooking equipment service (or related military) experience
- Strong electrical, electronic, and mechanical skills
- Effectivecustomer communication skills
- 100% dedication to working hard, being on time, and staying organized
- Maintain a professionalpersonal appearance
- Successful completion of drug screen and criminal background screening
- Driving record must align with our safety standards
- Must be at least 18 years of age
Preferred Qualifications
- Experience with Fryers, Ovens, Steamers, Ranges, Broilers, etc.
- CFESA certification and related Training
- EPA Universal Certification
- Tech Savvy
Benefits of Joining Our Team
- Competitive Hourly Rates and Overtime Pay
- Company Vehicle
- Company Cell Phone/Tablet
- Medical and Dental Benefits
- Life Insurance
- PTO
- 401k& Company Match
- Technical Training
- Initial issue of Service Uniforms
- Stable Customer Base and Consistent Work
- Town Shares program, which allows you to share in the long-term financial success of our company as you grow with us.
About Bildon Parts & Service
For over 50 yearsBildonParts & Service has beenan integrity-driven company recognized for service excellence in commercial cooking, refrigeration, ware-washing, beverage and icemachine repair and maintenance.BildonParts & Service offers serviceforcustomers throughoutsouthern Michigan.We are driven by our core values of, Safety, Integrity, Courage, Innovation, and Passion.Let us know if you want to be part ofour team!To learn more,please visit us at:https://www.bildoninc.com
Bildon is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Bildon is a division of Unlimited Service Group, "All Unique, All United."