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Customer Excellence Manager Jobs in Alabama (NOW HIRING)

PPG

Operation Excellence Leader

Huntsville, AL

$77K - $104K/yr

... customers and the people they serve and protect. If this sounds like you apply today! As an ... You will work on-site at our Huntsville, AL facility and report to the OPEX manager.

Public Storage

District Manager

Mobile, AL

$109K/yr

As a District Manager , you're passionate about operational excellence, providing remarkable customer experiences and driving sales! You take pride in developing and leading an effective team ...

Public Storage

District Manager

Mobile, AL · On-site

As a District Manager , you're passionate about operational excellence, providing remarkable customer experiences and driving sales! You take pride in developing and leading an effective team ...

PGW Auto Glass

Branch Manager

Birmingham, AL

Recruit, train, coach, and motivate branch employees; foster a culture of accountability, teamwork, and customer service excellence. * Manage branch labor to meet customer demand while controlling ...

iCIMS

Senior Manager, Customer Success

Montgomery, AL · On-site

Job Overview The Senior Manager, Customer Success is responsible for leading and scaling high ... Operational Excellence & Execution * Translate strategic priorities into actionable plans and ...

PGW Auto Glass

Branch Manager

Birmingham, AL · On-site

Recruit, train, coach, and motivate branch employees; foster a culture of accountability, teamwork, and customer service excellence. * Manage branch labor to meet customer demand while controlling ...

Cook Out

Restaurant General Manager

Montgomery, AL · On-site

$75K - $100K/yr

Key Responsibilities Operational Excellence: Manage all daily operations of a high-volume ... Customer Experience: Maintain an upbeat, fast-paced environment that guarantees an exceptional ...

Cook Out

Restaurant General Manager

Gadsden, AL · On-site

$75K - $100K/yr

Key Responsibilities Operational Excellence: Manage all daily operations of a high-volume ... Customer Experience: Maintain an upbeat, fast-paced environment that guarantees an exceptional ...

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All JobsCustomer Excellence JobsCustomer Excellence Manager JobsCustomer Excellence Manager Jobs in Alabama

Customer Excellence Manager information

See Alabama salary details

$29.9K

$59.9K

$97K

How much do customer excellence manager jobs pay per year?

As of Aug 27, 2026, the average yearly pay for customer excellence manager in Alabama is $59,914.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,800.00 and $70,700.00 per year, depending on experience, location, and employer.

What does a customer excellence manager do?

A Customer Excellence Manager is responsible for ensuring that customers receive exceptional service and support throughout their experience with a company. They develop and implement strategies to improve customer satisfaction, address customer concerns, and optimize service processes. This role often involves collaborating with various departments to enhance the customer journey and overseeing teams dedicated to customer support. Customer Excellence Managers also analyze feedback and performance metrics to identify areas for improvement. Their ultimate goal is to build strong customer relationships and drive loyalty.

What are the key skills and qualifications needed to thrive as a customer excellence manager, and why are they important?

To thrive as a Customer Excellence Manager, you need expertise in customer experience management, process improvement, and a background in business administration or a related field. Familiarity with CRM platforms, customer feedback tools, and certifications like Six Sigma or Lean Management are often valuable. Strong leadership, problem-solving abilities, and excellent interpersonal communication set outstanding professionals apart. These skills ensure customer satisfaction, drive continuous improvement, and foster loyalty in competitive markets.

How does a customer excellence manager typically collaborate with other departments to improve customer experience?

A Customer Excellence Manager frequently works cross-functionally with teams such as sales, product development, support, and marketing to identify and address customer pain points. They often lead initiatives to gather customer feedback, analyze trends, and propose actionable improvements. Regular meetings, workshops, and project management tools are commonly used to ensure alignment and effective communication across departments. This collaborative approach helps ensure that the customer’s voice is represented in company strategies and day-to-day operations.

What is the difference between Customer Excellence Manager vs Customer Service Supervisor?

AspectCustomer Excellence ManagerCustomer Service Supervisor
ResponsibilitiesOversees customer experience strategies, improves service quality, and leads customer-centric initiatives.Manages daily customer service team operations, handles escalations, and ensures team performance.
Required SkillsCustomer experience management, leadership, strategic planning, communication.Team management, problem-solving, communication, customer support skills.
Work EnvironmentStrategic, cross-departmental collaboration, often office-based or remote.Frontline customer service setting, direct team supervision.
Common CertificationsCustomer experience certifications, leadership courses.Customer service certifications, team management training.

The Customer Excellence Manager focuses on developing and implementing strategies to enhance overall customer experience, often working across departments. In contrast, the Customer Service Supervisor manages daily team operations and handles customer issues directly. Both roles require strong communication skills, but the Manager role emphasizes strategic planning, while the Supervisor role is more operational.

What are popular job titles related to Customer Excellence Manager jobs in Alabama?

For Customer Excellence Manager jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Customer Excellence Manager jobs in Alabama look for?

The top searched job categories for Customer Excellence Manager jobs in Alabama are:

What cities in Alabama are hiring for Customer Excellence Manager jobs?

Cities in Alabama with the most Customer Excellence Manager job openings:

Customer Excellence Manager jobs near you
Infographic showing various Customer Excellence Manager job openings in Alabama as of June 2026, with employment types broken down into 91% Full Time, 8% Part Time, and 1% Contract. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $59,914 per year, or $28.8 per hour.

Assistant Store Manager

Luverne, AL • On-site

Super Foods Supermarkets
See more jobs at Super Foods Supermarketsexternal

Full-time

Re-posted 16 days ago

Job description

About the Role

Are you a retail leader who loves healthy food and helping people? Our Luverne store is looking for an Assistant Store Manager (ASM) to help us run the best healthy supermarket in Alabama.

As the ASM, you are the "right hand" to our Market Manager. You’ll be the heartbeat of the sales floor—motivating the team, ensuring our organic produce looks stunning, and making sure every customer feels like a regular. This is a perfect role for a supervisor or department lead looking to take the next step in their management career.

Key Responsibilities

  • Floor Leadership: Lead by example. You’ll spend most of your shift on the floor, supporting staff and engaging with customers.
  • Daily Operations: Open and close the store, manage cash drawers, and ensure the store is "grand opening" ready at all times.
  • Inventory & Merchandising: Oversee stocking and display setups. You’ll ensure our healthy, fresh products are rotated and showcased beautifully.
  • Staff Coaching: Help train new team members and provide ongoing feedback to keep the team performing at their best.
  • Customer Excellence: Resolve customer inquiries with a "yes, and" attitude, ensuring our Luverne neighbors have a premium shopping experience.
  • Safety & Standards: Maintain a clean, safe, and organized store environment according to health and safety guidelines.

Qualifications

  • Experience: 1–2+ years of supervisory experience in retail or hospitality (Grocery or Food Service experience is a huge plus).
  • Passion: You genuinely care about healthy eating and high-quality ingredients.
  • Communication: Strong verbal skills—you’re comfortable talking to everyone from the delivery driver to the daily shopper.
  • Tech Savvy: Ability to learn our POS system and inventory management tools quickly.
  • Availability: Must be able to work a flexible schedule, including some weekends and evenings.
  • Physical Ability: Comfortable being on your feet for the duration of a shift and able to lift up to 40 lbs.

Why Join Our Luverne Team?

  • Career Growth: We are growing! This role is a direct pipeline to Store Management.
  • Competitive Pay: Monthly/Quarterly bonus potential based on store performance.
  • Excellent health benefits
  • Employee Discount: Save big on your own healthy grocery hauls.
  • Community Impact: Be part of a business that is actually improving the health and wellness of Luverne.