1

Customer Engineer Jobs in Madison, WI (NOW HIRING)

Ensure designs meet quality and customer requirements Qualifications: * Bachelor's degree in Mechanical Engineering or related field preferred * Proficiency in AutoCAD and SolidWorks * Strong problem ...

AI Engineer

Watertown, WI · On-site +1

Partner with product, engineering and dairy science teams to turn ambiguous customer problems into working solutions. * Help advance the tools, standards and practices that will support AI ...

Present and discuss findings with customers, contractors, trade allies, utility program staff, and ... Develop and review engineering calculations to quantify energy and cost savings using spreadsheets ...

AI Engineer

Watertown, WI · On-site +1

Partner with product, engineering and dairy science teams to turn ambiguous customer problems into working solutions. * Help advance the tools, standards and practices that will support AI ...

Present and discuss findings with customers, contractors, trade allies, utility program staff, and ... Develop and review engineering calculations to quantify energy and cost savings using spreadsheets ...

Present and discuss findings with customers, contractors, trade allies, utility program staff, and ... Develop and review engineering calculations to quantify energy and cost savings using spreadsheets ...

Quality Engineer

Janesville, WI · On-site

$64K - $82K/yr

With direction from the Quality Manager, the Quality Engineer's primary role is the continual improvement of processes to improve customer satisfaction and reduce the overall Cost of Quality (COQ)

This position serves as a technical leader within the Engineering department, providing expertise in electrical system design, product development, and complex customer solutions while ensuring ...

As a Process Engineer, you would be responsible for supporting customers by optimizing GEA centrifugal equipment after delivery, supporting sales development, spearheading R&D efforts for new product ...

As a Process Engineer, you would be responsible for supporting customers by optimizing GEA centrifugal equipment after delivery, supporting sales development, spearheading R&D efforts for new product ...

As a Process Engineer, you would be responsible for supporting customers by optimizing GEA centrifugal equipment after delivery, supporting sales development, spearheading R&D efforts for new product ...

As a Process Engineer, you would be responsible for supporting customers by optimizing GEA centrifugal equipment after delivery, supporting sales development, spearheading R&D efforts for new product ...

As a Process Engineer, you would be responsible for supporting customers by optimizing GEA centrifugal equipment after delivery, supporting sales development, spearheading R&D efforts for new product ...

As a Process Engineer, you would be responsible for supporting customers by optimizing GEA centrifugal equipment after delivery, supporting sales development, spearheading R&D efforts for new product ...

As a Process Engineer, you would be responsible for supporting customers by optimizing GEA centrifugal equipment after delivery, supporting sales development, spearheading R&D efforts for new product ...

Showing results 41-60

Customer Engineer information

See Madison, WI salary details

$39.3K

$79.2K

$109.3K

How much do customer engineer jobs pay per year?

As of Aug 14, 2026, the average yearly pay for customer engineer in Madison, WI is $79,180.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,500.00 and $90,700.00 per year, depending on experience, location, and employer.

How does a customer engineer typically collaborate with sales and product teams to address client needs?

Customer Engineers play a crucial role in bridging the gap between clients and internal teams. They often join sales representatives during client meetings to provide technical expertise, clarify product capabilities, and address technical concerns in real time. Additionally, they work closely with product teams to relay customer feedback, suggest improvements, and stay updated on new features or releases. This collaboration ensures that customer requirements are met efficiently, and that both pre-sales and post-sales technical support are aligned with the company's offerings.

What is a customer engineer?

Customer Engineers are technical professionals who provide support, installation, maintenance, and troubleshooting services for a company's products or systems, often directly at customer sites. They act as a bridge between the company and its clients, ensuring that technical issues are resolved swiftly and customer satisfaction is maintained. Customer Engineers may work in various industries, such as IT, manufacturing, or electronics, and are often responsible for training clients on product usage. Their role requires strong technical knowledge, communication skills, and the ability to solve problems efficiently.

What is the difference between Customer Engineer vs Technical Support Engineer?

AspectCustomer EngineerTechnical Support Engineer
Required CredentialsBachelor's degree in engineering, computer science, or related field; certifications like Cisco, Microsoft are commonAssociate or bachelor's degree; certifications like CompTIA, Cisco, or vendor-specific certifications
Work EnvironmentCustomer sites, offices, or remote; involved in pre-sales, deployment, and post-sales supportCall centers, support centers, or remote; focused on troubleshooting and issue resolution
Employer & Industry UsageTech companies, networking firms, cloud providers; involved in client solutions and technical consultingIT service providers, hardware/software vendors; primarily troubleshooting and support roles

In summary, Customer Engineers typically have a broader role involving pre-sales, deployment, and ongoing support, often working directly with clients and requiring certifications in networking or cloud technologies. Technical Support Engineers focus mainly on troubleshooting and resolving technical issues, usually within support centers. Both roles require technical certifications but differ in scope and work environment.

What are the key skills and qualifications needed to thrive as a customer engineer, and why are they important?

To thrive as a Customer Engineer, you need a strong background in technical troubleshooting, systems integration, and relevant industry knowledge, often supported by a degree in computer science or engineering. Familiarity with operating systems, cloud platforms, networking tools, and certifications such as CompTIA, Microsoft, or Cisco are typically required. Excellent problem-solving abilities, communication, and customer service skills distinguish top performers in this role. These competencies ensure you can effectively resolve complex technical issues while delivering a positive client experience.

What are popular job titles related to Customer Engineer jobs in Madison, WI?

For Customer Engineer jobs in Madison, WI, the most frequently searched job titles are:

What job categories do people searching Customer Engineer jobs in Madison, WI look for?

The top searched job categories for Customer Engineer jobs in Madison, WI are:

Infographic showing various Customer Engineer job openings in Madison, WI as of August 2026, with employment types broken down into 71% Full Time, 27% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $79,180 per year, or $38.1 per hour.

Mechanical Engineer

Co-Staff Job Board

Whitewater, WI

$55K - $70K/yr

Full-time

Posted 21 days ago


Job description

Mechanical Engineer (On-Site Position)
Location: Whitewater, WI
Pay: $55,000–$70,000/year DOE
Position Type: Direct Hire

We are seeking a Mechanical Engineer for a direct hire opportunity in Whitewater. This role is responsible for designing, developing, and improving products and processes while working closely with production and engineering teams.

Responsibilities:
  • Create and modify engineering drawings and designs
  • Develop product specifications and technical documentation
  • Collaborate with manufacturing and production teams to improve processes
  • Assist with troubleshooting, testing, and product development
  • Ensure designs meet quality and customer requirements
Qualifications:
  • Bachelor's degree in Mechanical Engineering or related field preferred
  • Proficiency in AutoCAD and SolidWorks
  • Strong problem-solving and analytical skills
  • Ability to manage multiple projects and deadlines
  • Excellent communication and teamwork skills
This is an excellent opportunity for an engineering professional looking to join a growing company with competitive pay based on experience and qualifications.

Work Location: Whitewater, WI (On-Site Only)
Remote Work: Not available. Candidates must work at the facility for all scheduled shifts.