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Customer Engineer Jobs in Madison, WI (NOW HIRING)

Latitude Corp.

Sales Engineer

Verona, WI · On-site

Our customers span a variety of industries, including US military and defense. We are proud of the ... The Sales Engineer works closely with internal teams and customers to evaluate manufacturability ...

Actalent

Project Engineer

Pardeeville, WI

Job Title: Project Engineer The Project Engineer is responsible for the mechanical design and ... Review customer specifications and requirements and translate them into detailed mechanical designs ...

MRINetwork Jobs

Project Engineer

Madison, WI · On-site

... engineering and manufacturing capabilities. The company, located in the Madison, WI area, is a ... Direct customer interaction and design-for-manufacturing collaboration * Exposure to tooling ...

ProMach

Controls Engineer

Middleton, WI · On-site

$83K - $108K/yr

Our engineers partner closely not only with our customers, but also with peers across sales, manufacturing, and assembly. We offer rewarding, challenging opportunities throughout the world, across ...

Pro Mach

Controls Engineer

Middleton, WI

$83K - $108K/yr

Our engineers partner closely not only with our customers, but also with peers across sales, manufacturing, and assembly. We offer rewarding, challenging opportunities throughout the world, across ...

MRINetwork Jobs

Project Engineer

Madison, WI · On-site

... engineering and manufacturing capabilities. The company, located in the Madison, WI area, is a ... Direct customer interaction and design-for-manufacturing collaboration * Exposure to tooling ...

MRINetwork Jobs

Project Engineer

Madison, WI · On-site

... engineering and manufacturing capabilities. The company, located in the Madison, WI area, is a ... Direct customer interaction and design-for-manufacturing collaboration * Exposure to tooling ...

MRINetwork Jobs

Project Engineer

Madison, WI · On-site

... engineering and manufacturing capabilities. The company, located in the Madison, WI area, is a ... Direct customer interaction and design-for-manufacturing collaboration * Exposure to tooling ...

MRINetwork Jobs

Project Engineer

Madison, WI · On-site

... engineering and manufacturing capabilities. The company, located in the Madison, WI area, is a ... Direct customer interaction and design-for-manufacturing collaboration * Exposure to tooling ...

Quest Industrial LLC

Controls Engineer

Middleton, WI

$83K - $108K/yr

Our engineers partner closely not only with our customers, but also with peers across sales, manufacturing, and assembly. We offer rewarding, challenging opportunities throughout the world, across ...

Urus

AI Engineer

Watertown, WI

VAS is seeking an AI Engineer to lead building of scalable real-time production grade applications ... Understand customer challenges and how integrating AI capabilities can help lead to solutions that ...

Farm Systems

AI Engineer

Watertown, WI

VAS is seeking an AI Engineer to lead building of scalable real-time production grade applications ... Understand customer challenges and how integrating AI capabilities can help lead to solutions that ...

AgSource

AI Engineer

Watertown, WI · On-site +1

VAS is seeking an AI Engineer to lead building of scalable real-time production grade applications ... Understand customer challenges and how integrating AI capabilities can help lead to solutions that ...

Catalent, Inc.

Engineer - Engineering

Madison, WI · On-site

Drive continuity and development of standards in Facility Engineering to ensure smooth and effective communication flow between internal resources and customers, operational efficiency, and equipment ...

ECP

Sales Engineer

Madison, WI

We're looking to further expand by increasing the number of customers that use our software and ... Role Overview The Sales Engineer will serve as a strategic technical advisor throughout the sales ...

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Showing results 21-40

All JobsCustomer Engineer JobsCustomer Engineer Jobs in Madison, WI

Customer Engineer information

See Madison, WI salary details

$39.3K

$79.2K

$109.3K

How much do customer engineer jobs pay per year?

As of Aug 7, 2026, the average yearly pay for customer engineer in Madison, WI is $79,180.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,500.00 and $90,700.00 per year, depending on experience, location, and employer.

How does a customer engineer typically collaborate with sales and product teams to address client needs?

Customer Engineers play a crucial role in bridging the gap between clients and internal teams. They often join sales representatives during client meetings to provide technical expertise, clarify product capabilities, and address technical concerns in real time. Additionally, they work closely with product teams to relay customer feedback, suggest improvements, and stay updated on new features or releases. This collaboration ensures that customer requirements are met efficiently, and that both pre-sales and post-sales technical support are aligned with the company's offerings.

What is a customer engineer?

Customer Engineers are technical professionals who provide support, installation, maintenance, and troubleshooting services for a company's products or systems, often directly at customer sites. They act as a bridge between the company and its clients, ensuring that technical issues are resolved swiftly and customer satisfaction is maintained. Customer Engineers may work in various industries, such as IT, manufacturing, or electronics, and are often responsible for training clients on product usage. Their role requires strong technical knowledge, communication skills, and the ability to solve problems efficiently.

What is the difference between Customer Engineer vs Technical Support Engineer?

AspectCustomer EngineerTechnical Support Engineer
Required CredentialsBachelor's degree in engineering, computer science, or related field; certifications like Cisco, Microsoft are commonAssociate or bachelor's degree; certifications like CompTIA, Cisco, or vendor-specific certifications
Work EnvironmentCustomer sites, offices, or remote; involved in pre-sales, deployment, and post-sales supportCall centers, support centers, or remote; focused on troubleshooting and issue resolution
Employer & Industry UsageTech companies, networking firms, cloud providers; involved in client solutions and technical consultingIT service providers, hardware/software vendors; primarily troubleshooting and support roles

In summary, Customer Engineers typically have a broader role involving pre-sales, deployment, and ongoing support, often working directly with clients and requiring certifications in networking or cloud technologies. Technical Support Engineers focus mainly on troubleshooting and resolving technical issues, usually within support centers. Both roles require technical certifications but differ in scope and work environment.

What are the key skills and qualifications needed to thrive as a customer engineer, and why are they important?

To thrive as a Customer Engineer, you need a strong background in technical troubleshooting, systems integration, and relevant industry knowledge, often supported by a degree in computer science or engineering. Familiarity with operating systems, cloud platforms, networking tools, and certifications such as CompTIA, Microsoft, or Cisco are typically required. Excellent problem-solving abilities, communication, and customer service skills distinguish top performers in this role. These competencies ensure you can effectively resolve complex technical issues while delivering a positive client experience.
What job categories do people searching Customer Engineer jobs in Madison, WI look for? The top searched job categories for Customer Engineer jobs in Madison, WI are:
Customer Engineer jobs near you
Infographic showing various Customer Engineer job openings in Madison, WI as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $79,180 per year, or $38.1 per hour.

Sales Engineer

Latitude Corp.

Verona, WI • On-site

Other

Medical, Dental, Vision, Life, Retirement

Re-posted 25 days ago

Job description

Description
Latitude Corp.
We are looking for an Sales Engineer to join our 100% EMPLOYEE-OWNED team.
Latitude Corp. offers challenging and rewarding career opportunities in precision metal manufacturing where we make the impossible possible. We embrace problem solvers, creativity and innovation. With clean, climate-controlled facilities, we offer comfortable working environments. Our customers span a variety of industries, including US military and defense. We are proud of the work we do and we believe that our employees are the key to our success. That's why we're committed to providing our team with the support, resources, and opportunities they need to succeed.
Position Summary
This role serves as a technical estimating and customer-facing support function, leading the development of accurate quotations for complex manufacturing projects. The Sales Engineer works closely with internal teams and customers to evaluate manufacturability, define costs, and ensure profitable execution.
This position blends estimating, technical analysis, and account support, making it ideal for someone with experience in manufacturing cost analysis, quoting, or technical
Key Responsibilities
  • Review customer drawings, specifications, and technical requirements to develop accurate cost estimates
  • Collaborate with Production, Engineering, and Manufacturing teams to validate processes, materials, and labor assumptions
  • Prepare and deliver detailed customer quotations aligned with company pricing strategy
  • Analyze differences between quoted and actual costs; recommend pricing or process improvements
  • Maintain customer and quoting data within ERP systems
  • Evaluate tooling, fixtures, and equipment needs and incorporate cost impacts into quotes
  • Participate in contract review to ensure smooth transition to production
  • Support customers with manufacturability discussions and technical clarification
  • Identify follow-on opportunities within existing accounts
  • Assist with material pricing, cost modeling, and technical problem-solving across departments

Qualifications
  • Experience in estimating, sales engineering, or technical account management within manufacturing
  • Strong understanding of machining and/or metal fabrication processes
  • Ability to interpret technical drawings and assess manufacturability
  • Experience with ERP systems and cost analysis
  • Strong organizational and communication skills

Education & Experience
  • Bachelor's degree in engineering or related field preferred, not required
  • 5+ years of experience in Sales Engineering, Estimating, or Account Management in a manufacturing environment
  • Equivalent combination of education and experience will be considered

Why Should You Choose Latitude Corp?
  • We are a rapidly growing employee-owned manufacturing company
  • Growth Opportunity
  • Training Available
  • Weekly Pay
  • Clean and Climate Controlled Work Environment
  • Health, Dental, Vision
  • Company Paid Life Insurance
  • Company Paid Short-Term, and Long-Term Disability
  • Work on products that support the US Military and National Defense
  • Employee Stock Ownership Plan
  • 401K Plan with 4% Company Match

Latitude Corp is an equal opportunity/affirmative action employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

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