As a Field Engineer - Electrical Testing I (Associate) Intern at Shermco, you will have the ... Engage with clients in a professional and customer-centric manner, addressing inquiries, providing ...
As a Field Engineer - Electrical Testing I (Associate) Intern at Shermco, you will have the ... Engage with clients in a professional and customer-centric manner, addressing inquiries, providing ...
Field Engineer - Electrical Testing I Intern
$18.25 - $24/hr
As a Field Engineer - Electrical Testing I (Associate) Intern at Shermco, you will have the ... Engage with clients in a professional and customer-centric manner, addressing inquiries, providing ...
Field Engineer - Electrical Testing I Intern
$18.25 - $24/hr
As a Field Engineer - Electrical Testing I (Associate) Intern at Shermco, you will have the ... Engage with clients in a professional and customer-centric manner, addressing inquiries, providing ...
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Customer Engineer Intern information
What are the key skills and qualifications needed to thrive as a Customer Engineer Intern, and why are they important?
What types of projects and responsibilities can a Customer Engineer Intern expect during their internship?
What does a Customer Engineer Intern do?
What is the difference between Customer Engineer Intern vs Customer Support Specialist?
| Aspect | Customer Engineer Intern | Customer Support Specialist |
|---|---|---|
| Required Credentials | Enrolled in or recent graduate of a technical degree (e.g., Computer Science, Engineering) | High school diploma or equivalent; some technical knowledge preferred |
| Work Environment | Hands-on technical environment, assisting with product deployment and troubleshooting | Customer service-focused, handling inquiries and resolving issues via phone, email, or chat |
| Employer & Industry Usage | Tech companies, especially in cloud, software, or hardware sectors | Broadly used across tech, telecom, and service industries |
The Customer Engineer Intern role is more technically focused, involving hands-on support and deployment tasks, often requiring relevant technical coursework or education. In contrast, the Customer Support Specialist primarily handles customer inquiries and troubleshooting through communication channels. Both roles serve customers but differ in technical depth and work environment.
$25 - $32/hr
Internship
Posted 27 days ago
Job description
Meet Shermco
Shermco Industries is an industry-leading organization in the Electrical Services sector. With over four decades of experience, Shermco has solidified its position as a trusted partner, providing cutting-edge electrical testing, maintenance, and repair solutions to clients across various industries. As a Field Engineer - Electrical Testing I (Associate) Intern at Shermco, you will have the exceptional opportunity to launch your career in a company that values innovation, fosters personal growth, and makes a positive impact on communities through its work.
Why Join Shermco Industries
- A Culture of Integrity: At Shermco, integrity is the cornerstone of everything we do. We maintain the highest ethical standards in our interactions with clients, employees, and partners. As a new graduate, you'll be embraced by a culture that encourages honesty, respect, and transparency in all aspects of your work.
- Meaningful Work: As a Field Service Engineer, you will contribute to the reliability and safety of critical electrical systems, impacting industries that are crucial to our modern way of life. Your work will directly influence the success of our clients, ensuring their operations run smoothly and efficiently.
- Mentorship and Professional Growth: We believe in investing in our employees' success. As a new graduate, you will receive comprehensive training and mentorship from seasoned professionals who are eager to share their knowledge and help you excel in your career.
- Cutting-Edge Technology: Shermco Industries is at the forefront of technological advancements in the Electrical Services industry. By joining our team, you will have access to state-of-the-art equipment and innovative tools, enabling you to stay ahead in your field.
- Collaborative Environment: We foster a collaborative and inclusive work environment, where everyone's contributions are valued. As a part of our team, you will have the opportunity to work with diverse professionals, exchange ideas, and grow both personally and professionally.
- Empowering Mission: We take pride in our mission to provide exceptional services that make a difference. By ensuring the reliability of electrical systems, we contribute to the safety of communities and the success of our clients' businesses.
- Safety First: We prioritize the safety and well-being of our employees above all else. At Shermco, you will work in an environment that places utmost importance on safety protocols and guidelines.
Position Overview
A Field Engineer - Electrical Testing I (Associate) Intern focusing on power studies analyzes and optimizes electrical power systems. They support senior engineers by conducting basic system analysis, helping design power distribution systems, overseeing installations, performing maintenance tasks, collecting data, and collaborating with team members to ensure efficient and reliable power delivery.
Responsibilities
- On-Site Technical Support: Collaborate with experienced field service engineers to provide on-site technical assistance for electrical systems, including installations and testing.
- Equipment Maintenance: Perform routine maintenance tasks and inspections to guarantee the optimal performance and compliance of electrical equipment.
- Troubleshooting: Utilize your problem-solving skills to diagnose technical issues and implement effective solutions, ensuring minimal downtime for our clients.
- Client Interaction: Engage with clients in a professional and customer-centric manner, addressing inquiries, providing technical expertise, and maintaining high levels of customer satisfaction.
- Documentation: Maintain detailed records of service activities, including service reports, client feedback, and any necessary product modifications.
- Collaboration: Work closely with cross-functional teams, including engineering and R&D, to contribute to continuous improvement initiatives and innovative projects.
Requirements
- Currently Seeking a Bachelor's Degree in Electrical Engineering or a related field: Graduating no later than May 2028.
- Technical Knowledge: Basic understanding of electrical systems, testing procedures, and relevant industry standards.
- Communication Skills: Excellent verbal and written communication skills to effectively interact with clients and collaborate with team members.
- Problem-Solving Aptitude: Strong analytical and problem-solving skills to address technical challenges efficiently.
- Team Player: A collaborative attitude with the ability to work effectively in a team environment.
- Adaptability: Flexibility to adapt to changing project requirements and a dynamic work environment.
- Willingness to Travel: Availability for frequent travel to customer sites for on-site support and service tasks as needed.
Power Your Future
As a Field Engineer - Electrical Testing I (Associate) Intern at Shermco Industries, you will be joining a company that not only prioritizes technical excellence but also embodies a culture of integrity, safety, and innovation. Your work will have a direct impact on clients and communities, fostering a sense of purpose and fulfillment in your career. We invite you to apply for this position and become part of our passionate team, dedicated to making a positive difference in the Electrical Services industry.
Apply
To apply, please submit your updated resume and a compelling cover letter expressing your enthusiasm for the Field Service Engineer position at Shermco Industries. We are excited to review your application and potentially welcome you to our team.
EQUAL OPPORTUNITY EMPLOYER | DRUG-FREE WORKPLACE
Shermco is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status. Shermco is a drug-free workplace.
NO AGENCIES PLEASE
USD $25.00 - USD $32.00 /Hr.
About Shermco Industries
Sourced by ZipRecruiter
Industry
Electrical equipment, appliance, and component manufacturing
Company size
501 - 1,000 Employees
Headquarters location
Irving, TX, US
Year founded
1974