Customer Engineer Intern Jobs in Minnesota (NOW HIRING)

) Monarch Healthcare Management Benefits Include:

• UKG Wallet - get paid the next day!

• Loan reimbursement.

• Scholarship Opportunities

• Referral bonuses

• Career path to other positions within our growing company!

Long Term Care Pathway Intern
POSITION SUMMARY
The Long-Term Care Pathway Intern provides support to facility departments while gaining exposure to non-clinical healthcare careers. Working under the direction of department leadership, the intern assists with resident dining services, therapeutic recreation programming, and other assigned tasks that enhance the resident experience. The intern promotes resident dignity, safety, engagement, and quality of life while learning about the day-to-day operations of a long-term care environment.
ESSENTIAL RESPONSIBILITIES AND DUTIES
Culinary Services Responsibilities
• Assist with dining room setup, meal service, tray assembly, and tray delivery.
• Serve residents in a courteous, respectful, and professional manner.
• Present meal choices and alternatives as directed.
• Assist with dining room and kitchen cleanup.
• Assist with receiving and properly storing food and supply deliveries.
• Monitor and record food temperatures as assigned.
• Maintain resident dignity and promote resident choice during meal service.
Therapeutic Recreation Responsibilities
• Assist with implementing daily activities and programs for residents.
• Encourage resident participation in group and individual activities.
• Adapt activities as directed to support resident participation.
• Assist with preparation and cleanup for activities and events.
• Transport residents to and from activities as needed.
• Support community outings and special events.
• Build positive relationships with residents and families.
• Assist with decorating the facility for holidays and special occasions.
• Provide one-to-one visits with residents as assigned.
• Assist volunteers during activities and events.
Documentation and Communication
• Maintain accurate participation records and activity attendance documentation.
• Communicate with resident participation, concerns, and observations to appropriate staff.
• Maintain awareness of resident information and updates relevant to assigned duties.
• Follow supervisor's instructions and complete assigned tasks in a timely manner.
Resident Safety, Infection Control, and Equipment Use
• Follow infection prevention and always hand hygiene practices.
• Maintain a clean, safe, and sanitary environment.
• Use equipment according to manufacturer guidelines and facility procedures.
• Report safety concerns, equipment issues, accidents, injuries, or incidents to a supervisor immediately.
• Follow established food handling, sanitation, and cleaning procedures.
• Use proper body mechanics and safe lifting techniques.
• Participate in emergency preparedness activities, drills, and facility safety procedures.
General Facility Expectations
• Promote a positive, respectful, and customer-focused environment.
• Maintain resident confidentiality and privacy in accordance with HIPAA and facility policies.
• Demonstrate respect for resident rights and individual preferences.
• Attend required education, training, and in-service programs.
• Maintain knowledge of facility policies and procedures.
• Work cooperatively with residents, families, volunteers, and team members.
• Perform other related duties as assigned.
QUALIFICATIONS
Education and Experience
• Desire to work with older adults and individuals with illnesses or disabilities.
• Ability to follow directions and complete assigned tasks.
• Ability to communicate effectively with residents, families, and staff.
• Ability to perform the essential functions of the position with or without reasonable accommodation.
• Must qualify for employment under Minnesota Department of Human Services background study requirements.
Required Skills and Abilities
• Ability to manage multiple tasks and adapt to changing priorities.
• Strong interpersonal and communication skills.
• Ability to build positive relationships with residents, families, and staff.
• Demonstrates empathy, compassion, and professionalism.
• Ability to actively listen and respond appropriately.
• Ability to read, write, and communicate effectively in English.
• Ability to work with diverse populations and personalities.
• Ability to receive feedback and apply coaching constructively.
About Monarch:
Monarch Healthcare Management is a mission-driven company that is changing the way short-term rehabilitation and long-term care are delivered. Our employees embody our motto, Where CARE and CUSTOMER SERVICE Come Together, by always putting the needs of residents and families first across Monarch's network of 60+ skilled nursing and assisted living facilities in Minnesota. Partnering with higher research institutes and international tech companies, Monarch has been nationally recognized for its innovation in the care of our residents, making a meaningful impact on their quality of life and interactions. We value our employees and work hard to attract and retain the best talent by offering a positive and supportive work environment along with competitive pay, fun perks, career development opportunities, and great benefits.
We are an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.