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Customer Engagement Manager Jobs in Renton, WA (NOW HIRING)

LiveRamp

Expert Engagement Manager

Seattle, WA · Hybrid

The Engagement Manager is responsible for partnering with Commercial Leads and Services Consultants ... Own client relationships through project management - collaborate with customers and internal ...

Workday

Engagement Manager, AI Practice

Seattle, WA · On-site

We're obsessed with making hard work pay off, for our people, our customers, and the world around ... About the Role As a Engagement Manager on the AI Practice team, you will own the end-to-end ...

Google

Engagement Manager, gTech Ads

Seattle, WA · On-site

About the job As an Engagement Manager, you will be key to creating an excellent end-to-end ... Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical ...

AZX

Solutions Engagement Manager

Seattle, WA · On-site

$130K - $200K/yr

About the Role We are seeking a Solutions Engagement Manager - a technical, outcomes-driven ... customers. * Hands-on experience working with or deploying AI, machine learning, or advanced ...

New

Google Inc.

Engagement Manager, gTech Ads

Seattle, WA · On-site

$140 - $205/hr

San Francisco, CA, USA As an Engagement Manager, you will be key to creating an excellent end-to ... and proactively address customer escalations. * Drive strategic planning and resource ...

Microsoft

Procure to Pay Engagement Manager

Redmond, WA · On-site

Customer Obsessed - Our customer is at the center of all business decisions and actions. * Curious ... As a Procure to Pay Engagement Manager, you will have deep understanding of the end-to-end Procure ...

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Customer Engagement Manager information

See Renton, WA salary details

$38.8K

$110.4K

$191.2K

How much do customer engagement manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for customer engagement manager in Renton, WA is $110,371.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,700.00 and $138,400.00 per year, depending on experience, location, and employer.

What is a customer engagement manager?

As a customer engagement manager, you perform a number of client-related duties, ranging from marketing and sales development to providing technical support to sales teams. You consult directly with clients to determine project goals and then develop and execute a plan to meet those goals. A career as a customer engagement manager requires you have some formal qualifications and education, typically at least bachelor’s degree in business administration or a related field, and several years of prior work experience in customer engagement or sales projects. Strong leadership qualities and excellent verbal and written communication skills will also set you ahead of other candidates.

What does a customer engagement manager do?

A Customer Engagement Manager is responsible for building and maintaining strong relationships between a company and its customers. They develop strategies to increase customer satisfaction, loyalty, and retention by ensuring customers have a positive experience with the company's products or services. Their role often includes analyzing customer feedback, coordinating communication campaigns, and collaborating with different teams to address customer needs. Ultimately, they aim to enhance customer engagement to drive business growth.

What are the key skills and qualifications needed to thrive as a customer engagement manager, and why are they important?

To thrive as a Customer Engagement Manager, you need a strong background in customer relationship management, data analysis, and a relevant bachelor's degree, often in business or marketing. Familiarity with CRM platforms like Salesforce, marketing automation tools, and customer analytics systems is typically required. Excellent communication, problem-solving, and leadership skills help you build rapport and motivate both customers and internal teams. These abilities are essential to drive customer satisfaction, ensure loyalty, and achieve business growth through effective engagement strategies.

How does a customer engagement manager typically collaborate with sales and marketing teams?

A Customer Engagement Manager works closely with both sales and marketing teams to ensure a seamless customer experience. They often relay customer feedback and insights to these teams, helping to refine messaging, improve service offerings, and tailor engagement strategies. Regular meetings, shared CRM systems, and cross-functional projects are common ways they collaborate to drive customer satisfaction and retention. This collaboration ensures that customer-facing messaging is consistent and that both pre- and post-sale interactions align with company goals.
More about Customer Engagement Manager jobs

What are the most commonly searched types of Customer Engagement jobs in Renton, WA?

The most popular types of Customer Engagement jobs in Renton, WA are:

What job categories do people searching Customer Engagement Manager jobs in Renton, WA look for?

The top searched job categories for Customer Engagement Manager jobs in Renton, WA are:

What cities near Renton, WA are hiring for Customer Engagement Manager jobs?

Cities near Renton, WA with the most Customer Engagement Manager job openings:

Customer Engagement Manager jobs near you
Infographic showing various Customer Engagement Manager job openings in Renton, WA as of August 2026, with employment types broken down into 80% Full Time, 17% Part Time, and 3% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $110,371 per year, or $53.1 per hour.

Manager, Customer Engagement

RecruitingDash

Seattle, WA • On-site

Full-time

Re-posted 24 days ago

Job description

Job Summary
Project Manager will lead low complexity projects and or support higher complexity projects, programs and initiatives. Manages assigned projects through the various stages of the project lifecycle, from concept to implementation. This includes support the development of Statements of Work (SOW), business proposals, functional requirements, project plan w/milestones, financials, and implementation plan.
Essential Duties & Responsibilities
- Define concise goals and objectives within a project framework
- Ensures all project requirements and/or objectives are correctly gathered, understood and properly translated for execution
- For low complexity projects recognizes project Key Performance Indicators and manages the work within scope, quality, time and cost constraints
- Conducts project risk reviews and appropriate mitigation actions
- Facilitates communication as appropriate to all involved and "manages" internal stakeholders. This includes escalating issues to the next level of management.
- Supports forecasting project budget and staffing needs for current and future site needs
- Remains accountable for overall project success of low complexity projects and for more complex projects contributes to overall project success - including cost, schedule, quality, and scope management
- Manages the overall budget of assigned projects
- Remains accountable for customer satisfaction / relationship both internal and external as deemed relative or necessary to project success
- Understands and exceeds customer (internal or external) needs and expectations
- Identifies creative ways to implement corrective actions in a cost effective manner
- Provides feedback to project team and leaders on concerns regarding cost
- Develops and owns project plan, establishing a road map with clear dates and clear deliverables
- Provides regular project updates to project team, relevant departments, stakeholders, project champions and senior leadership as needed
- Provides weekly communication forum for the exchange of ideas and information for projects including project status, resolving project issues and changes
- Works with stakeholders to define project road maps and deliverables
- Clarifies and communicates project objectives and success criteria
- Ensures all sensitive and confidential information is handled appropriately
- Identifies and prepares proposals that close gaps and mitigates risk
- Adheres to all safety and health rules and regulations associated with this position and as directed by supervisor
- Complies with and follows all procedures within the company security policy
- May perform other duties and responsibilities as assigned
Education & Experience Requirements
- Bachelor's degree - required
- Minimum of 1-2 years experience in project management
- CAPM or Equivalent Certification preferred
- Or an equivalent combination of education, experience and / or training
RecruitingDash is an Equal Opportunity Employer. If you have any questions or comments, please go to www.recruitingdash.com or email us at info@recruitingdash.com!

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