Customer Development Executive Jobs in Toronto, ON

JOB DESCRIPTION

JOB TITLE:                                       Business Development Executive

DEPARTMENT:                          Sales

REPORTS TO:                                  Executive Vice President, Sales and Marketing

JOB TYPE:                                  Full Time (In-Office)

FUNCTIONAL SUMMARY:

Reporting directly to the EVP Sales and Marketing, the Business Development Executive will focus on increasing the company’s revenue by identifying profitable business opportunities and developing long-term business growth strategies. The responsibilities will include recommending ways to improve operations planning, attending meetings with clients and advisors, and notifying partners of key business developments.  The incumbent should be adept at negotiating sound business deals and show excellent communication, leadership, and problem-solving.

MAIN DUTIES & RESPONSIBILITIES:

Acquire new accounts using a strategic approach to increasing sales revenue and drive growth with prospects within a specific target of customers looking for 3PL Logistics, Warehousing and Fulfillment services.
Assesses marketing and sales as well as supplier and vendor operations and recommends improvements as needed.
Approves all documentation required for requests for proposals (RFPs)
Negotiates fees, closes sales orders and obtains signed contracts with pricing approval.
Research emerging trends and recommend new company offerings to satisfy customers’ needs.
Presents business or marketing opportunities to company executives and management.
Responsible for servicing accounts, information management, monthly reporting, training, and meeting set targets.
Responsible for revenue attainment, customer satisfaction and revenue retention.
Consults with new customers after sales or signed contracts to resolve problems and/or ongoing support and customer service.
Completes the new customer onboarding program and checklist detailing both customer and operational requirements for all new key accounts or significant expansion within existing accounts.
Manages the sales pipeline to ensure timely and accurate forecasting.
Maintains accurate records of all sales activities.
Takes on Special Projects as assigned by Management related to Sales.
Performs other related duties.

JOB SPECIFICATION

COMPETENCIES:

Influence and Self Awareness: Understands strengths and limitations of how this influences performance.
Build Relationships: Establishes strong working partnerships with individuals, teams and others to create opportunities and develop the organization.
Leads Others: Models values of passion, accountability, creativity, effectiveness and resilience (P.A.C.E.R.) to build a positive workplace culture.
Focus on Results: Promotes vision linked to organizational objectives with a strong results orientation for accountability for self and department, continuous improvement and system and resource management.

SKILLS:

Accuracy – Ensures data presented is free from error.

Achievement Orientation – Drive to meet or exceed a standard of excellence.

Attention to Detail – Driven by concern for order, quality and accuracy.

Conceptual Thinking – Applies conceptual reasoning to come up with creative ideas.

Developing Others – Encourages professional and personal growth.

Ensuring Accountability – Sets performance expectations and demands results.

Planning and Organizing – Plans, coordinates and prioritizes work for self and others.

Teamwork and Collaboration – Works cooperatively with others to achieve collective goals.

Technological Mindset – Understands and uses modern technologies.

EDUCATION/QUALIFICATIONS & EXPERIENCE:

• Bachelor's degree in business administration, marketing, finance, or related field; master's degree is advantageous.
• 5+ years of logistics sales/operations experience
• Solid track record of over-achieving your sales targets.
• Proficient account management, acquisition, upselling and development skills
• Proficient knowledge of warehouse management systems, order management systems, transportation management systems and services/products related to the supply chain industry
• Proficient in all Microsoft Office applications and CRM software.
• Excellent analytical, problem-solving, and decision-making skills.
• Exceptional leadership and management skills.
• Effective communication and negotiation skills.
• Strong business acumen.
• Detail-oriented and persuasive.

ABOUT RELIABLE LOGISTICS?

Reliable Logistics is a solutions-based organization designed to help retailers, e-tailers, and consolidators optimize their logistics on a global scale. Predominately focused on e-commerce logistics intra-Canada, inbound Canada, and outbound Canada, Reliable Logistics provides an end-to-end solution including trucking (LTL/FTL), customs, fulfillment, and parcel shipping.  We have a proven track record of servicing clients for over 20 years working successfully with enterprises of all sizes including fortune 500 companies. We are growing and looking for someone who is ready to grow with us. Confidence in our people is the basis of our drive and dedication to our customers.

WHY JOIN US?

• Opportunity to build a career with a growing company
• Attractive compensation
• Medical, dental, and vision coverage for you and your family
• Work in an environment where safety is our first priority

We are an equal opportunity employer committed to building and fostering a diverse workplace where people feel included and valued. We encourage applications from all qualified individuals.