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Customer Development Associate Jobs in Oregon (NOW HIRING)

As an Associate CSM, you will be the liaison between the customer and Five9 to address customer ... Experience in Customer Success, Account Management, Business Development, or another client-facing ...

Customer Service Associate

Portland, OR · On-site

$15.50 - $21.25/hr

Customer Experience * Engages customers and patients by greeting them and offering assistance with ... Training & Personal Development * Attends training and completes PPLs requested by Manager or ...

Customer Service Associate

Wilsonville, OR · On-site

$15 - $20.75/hr

Customer Experience * Engages customers and patients by greeting them and offering assistance with ... Training & Personal Development * Attends training and completes PPLs requested by Manager or ...

Customer Service Associate

Springfield, OR · On-site

$15 - $20.75/hr

Customer Experience * Engages customers and patients by greeting them and offering assistance with ... Training & Personal Development * Attends training and completes PPLs requested by Manager or ...

Customer Service Associate

Troutdale, OR

$15.25 - $21/hr

Customer Experience * Engages customers and patients by greeting them and offering assistance with ... Training & Personal Development * Attends training and completes PPLs requested by Manager or ...

Customer Service Associate

Clackamas, OR · On-site

$15.25 - $21/hr

Customer Experience * Engages customers and patients by greeting them and offering assistance with ... Training & Personal Development * Attends training and completes PPLs requested by Manager or ...

Customer Service Associate

Lincoln City, OR · On-site

$15.50 - $21.25/hr

Customer Experience * Engages customers and patients by greeting them and offering assistance with ... Training & Personal Development * Attends training and completes PPLs requested by Manager or ...

Customer Service Associate

Clackamas, OR · On-site

$15.25 - $21/hr

Customer Experience * Engages customers and patients by greeting them and offering assistance with ... Training & Personal Development * Attends training and completes PPLs requested by Manager or ...

Customer Service Associate

Hillsboro, OR · On-site

$15.75 - $21.75/hr

Customer Experience * Engages customers and patients by greeting them and offering assistance with ... Training & Personal Development * Attends training and completes PPLs requested by Manager or ...

Customer Service Associate

Troutdale, OR

$15.25 - $21/hr

Customer Experience * Engages customers and patients by greeting them and offering assistance with ... Training & Personal Development * Attends training and completes PPLs requested by Manager or ...

Showing results 41-60

Customer Development Associate information

What are some typical challenges a customer development associate might face when working with cross-functional teams?

Customer Development Associates frequently collaborate with departments such as sales, marketing, and product development. One common challenge is aligning customer feedback and insights with the priorities of other teams, which may have different goals or timelines. Effective communication and negotiation skills are essential to ensure that customer needs are accurately represented while respecting each team's objectives. Building strong relationships and maintaining transparency can help overcome these hurdles and drive successful outcomes for both customers and the organization.

What are the key skills and qualifications needed to thrive as a customer development associate?

To thrive as a Customer Development Associate, you need strong sales acumen, relationship-building skills, and a relevant degree or experience in business or marketing. Familiarity with CRM software, sales analytics tools, and proficiency in Microsoft Office are typically required. Outstanding communication, problem-solving, and adaptability distinguish top performers in this role. These skills and qualities are crucial for effectively identifying customer needs, building long-term partnerships, and driving business growth.

What is a customer development associate?

A Customer Development Associate is a professional responsible for building and maintaining relationships with clients to drive business growth. They often identify new business opportunities, understand customer needs, and collaborate with sales and marketing teams to ensure customer satisfaction. Their role may also include gathering feedback, conducting market research, and helping to develop strategies for customer retention. This position is essential for companies aiming to improve their customer base and strengthen client loyalty.

What is the difference between Customer Development Associate vs Sales Representative?

AspectCustomer Development AssociateSales Representative
Primary FocusIdentifying customer needs, building relationships, and supporting product adoptionClosing sales, generating revenue, and acquiring new customers
Required SkillsCustomer service, communication, product knowledgePersuasion, negotiation, sales techniques
Work EnvironmentCustomer-facing, often in teams or support rolesField or office-based, direct sales interactions
Common CertificationsNone specific, often related to customer service or industry knowledgeSales certifications like Certified Professional Sales Person (CPSP)

The Customer Development Associate and Sales Representative roles both operate within the sales and customer engagement industry. While the Associate focuses on nurturing customer relationships and understanding needs, the Sales Representative primarily aims to close deals and drive revenue. Both roles require strong communication skills, but their core objectives differ, making them complementary in a sales-driven organization.

What are the most commonly searched types of Customer Development jobs in Oregon?

The most popular types of Customer Development jobs in Oregon are:

What cities in Oregon are hiring for Customer Development Associate jobs?

Cities in Oregon with the most Customer Development Associate job openings:

Associate Customer Success Manager

Five9

OR • On-site, Remote

Full-time

Re-posted 14 days ago


Job description

Five9 is seeking a passionate and results-driven Customer Success Manager to join our dynamic team. As an Associate CSM, you will be the liaison between the customer and Five9 to address customer issues, concerns and questions and provide effective solutions in a reactive and non-designated manner.

Key Responsibilities:

  • Being the trusted partner for the customer on use-case and product functionality
  • Quarterbacking experiences by various cross-functional teams at Five9, on behalf of the customer
  • Apply an understanding of Five9s products, services, and support processes
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives
  • Assist with high severity requests or issue escalations as needed

Key Qualifications:

  • Experience in Customer Success, Account Management, Business Development, or another client-facing role preferred
  • Ability to discuss, understand, and work within complex project and processes
  • Proven ability to manage multiple projects at a time while paying strict attention to details
  • Excellent listening, verbal and written communication skills
  • Must be self-directed and self-motivated
  • BA/BS degree or higher