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Customer Delivery Manager Jobs in Springfield, KY

Domino's

Delivery Driver(01419) Harrodsburg KY

Harrodsburg, KY · On-site

$13.25 - $16.75/hr

From delivery driver to management, general manager to franchisee or Manage Corporate Operations ... Ability to communicate verbally with customers and co-workers to process orders both over the phone ...

Dollartree

Customer Service Associate I

Loretto, KY · On-site

$12.50 - $17/hr

... team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales ...

Dollar Tree

Customer Service Associate I

Bardstown, KY · On-site

$12.75 - $17.50/hr

... team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales ...

Dollartree

Customer Service Associate I

Taylorsville, KY · On-site

$13.75 - $19/hr

... team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales ...

Dollar Tree

Customer Service Associate I

Lawrenceburg, KY · On-site

$12.25 - $17/hr

... team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales ...

Dollar Tree

Customer Service Associate I

Lebanon, KY · On-site

$12.50 - $17/hr

... team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales ...

Dollartree

Customer Service Associate I

Lawrenceburg, KY · On-site

$12.25 - $17/hr

... team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales ...

Dollartree

Customer Service Associate I

Springfield, KY · On-site

$11.75 - $16.25/hr

... team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales ...

Dollartree

Customer Service Associate I

Harrodsburg, KY · On-site

$11.50 - $15.75/hr

... team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales ...

Dollartree

Customer Service Associate I

Lebanon, KY · On-site

$12.50 - $17/hr

... team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales ...

Dollar Tree

Customer Service Associate I

Loretto, KY · On-site

$12.50 - $17/hr

... team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales ...

Dollar Tree

Customer Service Associate I

Taylorsville, KY · On-site

$13.75 - $19/hr

... team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales ...

Dollar Tree

Customer Service Associate I

Harrodsburg, KY · On-site

$11.50 - $15.75/hr

... team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales ...

Dollartree

Customer Service Associate I

Bardstown, KY

$12.75 - $17.50/hr

... team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales ...

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Showing results 21-40

All JobsCustomer Delivery JobsCustomer Delivery Manager JobsCustomer Delivery Manager Jobs in Springfield, KY

Customer Delivery Manager information

See Springfield, KY salary details

$41.1K

$76.7K

$104.1K

How much do customer delivery manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for customer delivery manager in Springfield, KY is $76,718.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,000.00 and $97,500.00 per year, depending on experience, location, and employer.

What is a customer delivery manager?

Customer Delivery Managers are professionals responsible for ensuring that products or services are delivered to clients efficiently and to the agreed standards. They serve as the main point of contact between the customer and the company during the delivery process, managing project timelines, resolving issues, and ensuring customer satisfaction. Their role often involves coordinating with various internal teams, tracking progress, and proactively addressing any obstacles to meet client expectations. Customer Delivery Managers play a crucial role in building long-term relationships with clients by providing a seamless delivery experience.

How does a customer delivery manager typically collaborate with cross-functional teams to ensure successful project outcomes?

Customer Delivery Managers work closely with teams across the organization, such as sales, product development, and support, to ensure projects are delivered on time and meet client expectations. They often serve as the main point of contact between the customer and internal teams, facilitating regular status updates and aligning resources as needed. This role requires strong communication and organizational skills, as well as the ability to manage competing priorities and resolve issues quickly. Effective collaboration is key to fostering client satisfaction and driving long-term business success.

What are the key skills and qualifications needed to thrive as a customer delivery manager, and why are they important?

To thrive as a Customer Delivery Manager, you need expertise in project management, client relationship building, and a solid understanding of service delivery frameworks, often backed by a bachelor's degree in business or a related field. Familiarity with tools like CRM platforms, project management software (e.g., Jira, Asana), and ITIL certification is highly beneficial. Strong communication, problem-solving, and leadership skills set standout professionals apart in this role. These abilities are crucial for ensuring seamless project delivery, managing client expectations, and driving customer satisfaction.

What is the difference between Customer Delivery Manager vs Customer Service Representative?

AspectCustomer Delivery ManagerCustomer Service Representative
Primary RoleOversees delivery of products/services to customers, manages delivery teams, ensures timely and quality deliveryHandles customer inquiries, provides support, resolves issues related to products/services
Required SkillsProject management, logistics, communication, leadershipCommunication, problem-solving, product knowledge, empathy
Work EnvironmentField and office-based, often in logistics or operations departmentsCall centers, retail, or office settings
Common CertificationsProject management certifications (e.g., PMP), logistics certificationsCustomer service certifications, CRM training

The Customer Delivery Manager focuses on coordinating and managing the delivery process to ensure customer satisfaction, often requiring project management skills. In contrast, the Customer Service Representative primarily interacts directly with customers to address inquiries and resolve issues. Both roles are essential in customer experience but differ in scope, responsibilities, and required skills.

Customer Delivery Manager jobs near you

Materials Coordinator (Customer Service)

Summit Polymer

Lawrenceburg, KY • On-site

$15.25 - $20/hr

Full-time

Posted 23 days ago

Key responsibilities

  • Review and monitor all customer communication related to Materials, Planning, and Logistics procedures.

  • Develop daily shipping and production plans based on customer release and forecast information.

  • Coordinate with manufacturing, quality, and engineering teams to ensure customer requirements are met.

Summit Polymers rating

5.7

Company rating: 5.7 out of 10

Based on 38 frontline employees who took The Breakroom Quiz

75th of 85 rated plastic manufacturers

Job description

Summit Polymers is a leading, global supplier of automotive interior systems including consoles, door panels, and instrument panels. With over 50 years serving the industry, we deliver engineering and product excellence to our customers, on time, in budget, with the latest innovations.
JOIN A TEAM WHERE YOU'LL BE CHALLENGED AND valued.
A career with Summit Polymers means working with smart people in a culture that thrives on challenging, meaningful work. At Summit, we look for growth potential with every hire. We don't just fill seats, we set people on career paths. We're always on the lookout for smart people who are committed to continuous improvement, customer service and quality.
JOB DESCRIPTION
JOB TITLE: Coordinator, Materials (Customer Service) FLSA STATUS: Non Exempt
REPORTS TO: Manager, Materials
SUMMARY
This position is primarily responsible for materials planning in a manufacturing setting. Duties may include any of the following: gathering, recording, and analysis of customer requirements and forecast information. Maintaining and improving customer contacts. Developing and coordinating production plans in compliance with Summit Polymers, Inc. manufacturing systems and customer shipping requirements. Creation and maintenance of bills of lading, and customer-required documentation based on customer daily release and forecast information.
RESPONSIBILITIES AND DUTIES
  • Review and monitor all customer required communication related to Materials, Planning and Logistics procedures.
  • Ensure all customer-related shipping communication is completed daily. This includes ASN's, container information, etc.
  • Demonstrated ability to follow customer-dictated order fulfillment procedures.
  • Develop daily shipping plans based on customer release and forecast information.
  • Create customer required shipping documentation.
  • Establish daily production plans in accordance with Summit Polymers, Inc. established manufacturing protocols.
  • Perform inventory analysis and recommend inventory adjustments.
  • Maintain contact with customers and ensure timely processing of orders, shipments and changes.
  • Reporting customer issues to appropriate personnel and participate in resolving these issues.
  • Communicate customer blanket orders, "spot buy "orders and any other changes to customers release requirements to the appropriate departments.
  • Coordinate with Manufacturing, Quality and Engineering teams to ensure the customers daily release requirements are achieved.
  • Coordinate all new program, new part, or program launch release activities to ensure requirements are achieved.
  • Maintain target inventory levels in accordance with Summit Polymers, Inc. corporate goals.
  • Analyze, review and determine appropriate patterns of production to ensure customers and plant expectations are achieved.
  • Other duties as assigned.

EDUCATION AND EXPERIENCE
Business or related degree or (1) year experience in Materials, Planning and Logisitics in a lean manufacturing environment.
SKILLS AND ABILITIES:
Possesses the ability to gather and analyze information and make decisions from a limited number of choices.
  • A minimum score of 50 on the Wonderlic Select Assessment (Traditional Score of 20 on the cognitive portion).

TRAVEL REQUIREMENTS
This position typically does not require any travel.
DISCLAIMER
The information contained in this job description is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time. Agreement to complete all post-hire required training.

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