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Customer Delivery Manager Jobs in Florida (NOW HIRING)

Lucid Motors

Delivery Manager

Miami, FL · On-site

$95K - $105K/yr

This is a critical role to ensure customer expectations and timelines are met in order to execute on successful customer delivery operations. Team Management and Development: * Lead field Delivery ...

Buckman

Customer Delivery Technician

Fernandina Beach, FL · On-site

$65K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The role also manages chemical handling protocols, supports equipment installations, and ensures ... Customer Delivery Tech should support Sales Executive in the execution of savings projects to the ...

Recreation World, Inc.

Customer Delivery Specialist

Ormond Beach, FL · On-site

$15 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Ability to manage multiple deliveries and deadlines simultaneously * Problem-solving skills and adaptability to schedule changes * Professional demeanor with customers * Basic computer skills (email ...

Lowe's

Market Delivery Manager - XDT

Ellenton, FL

What You Will Do The Market Delivery Manager (MDM) is primarily responsible for ensuring Delivery Customer Satisfaction thru service and quality control standards, for customers in a specific market ...

Thrive

Client Delivery Manager

Tampa, FL · On-site

Our corporate culture, engineering talent, customer-centric approach, and focus upon "next ... Position Overview The Client Delivery Manager (CDM) is a customer-facing role responsible for ...

PayIt

Technical Solutions Delivery Manager

Tampa, FL · On-site

... the customer experience and helping our client agencies more efficiently and effectively achieve ... PayIt is seeking a Technical Solutions Delivery Manager. You will own the path from client need to ...

PayIt

Technical Solutions Delivery Manager

Tampa, FL

... the customer experience and helping our client agencies more efficiently and effectively achieve ... PayIt is seeking a Technical Solutions Delivery Manager. You will own the path from client need to ...

Chesapeake Utilities

Propane Delivery Driver

Jacksonville, FL · On-site

$15.25 - $19/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Check credit status of customers prior to making deliveries when on call * Collect payments from customers and disconnect gas service as directed. * Keep the Delivery Manager and DM informed of ...

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All JobsCustomer Delivery JobsCustomer Delivery Manager JobsCustomer Delivery Manager Jobs in Florida

Customer Delivery Manager information

See Florida salary details

$37.7K

$70.5K

$95.7K

How much do customer delivery manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for customer delivery manager in Florida is $70,525.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,000.00 and $89,700.00 per year, depending on experience, location, and employer.

What is the difference between Customer Delivery Manager vs Customer Service Representative?

AspectCustomer Delivery ManagerCustomer Service Representative
Primary RoleOversees delivery of products/services to customers, manages delivery teams, ensures timely and quality deliveryHandles customer inquiries, provides support, resolves issues related to products/services
Required SkillsProject management, logistics, communication, leadershipCommunication, problem-solving, product knowledge, empathy
Work EnvironmentField and office-based, often in logistics or operations departmentsCall centers, retail, or office settings
Common CertificationsProject management certifications (e.g., PMP), logistics certificationsCustomer service certifications, CRM training

The Customer Delivery Manager focuses on coordinating and managing the delivery process to ensure customer satisfaction, often requiring project management skills. In contrast, the Customer Service Representative primarily interacts directly with customers to address inquiries and resolve issues. Both roles are essential in customer experience but differ in scope, responsibilities, and required skills.

What are the key skills and qualifications needed to thrive as a customer delivery manager, and why are they important?

To thrive as a Customer Delivery Manager, you need expertise in project management, client relationship building, and a solid understanding of service delivery frameworks, often backed by a bachelor's degree in business or a related field. Familiarity with tools like CRM platforms, project management software (e.g., Jira, Asana), and ITIL certification is highly beneficial. Strong communication, problem-solving, and leadership skills set standout professionals apart in this role. These abilities are crucial for ensuring seamless project delivery, managing client expectations, and driving customer satisfaction.

How does a customer delivery manager typically collaborate with cross-functional teams to ensure successful project outcomes?

Customer Delivery Managers work closely with teams across the organization, such as sales, product development, and support, to ensure projects are delivered on time and meet client expectations. They often serve as the main point of contact between the customer and internal teams, facilitating regular status updates and aligning resources as needed. This role requires strong communication and organizational skills, as well as the ability to manage competing priorities and resolve issues quickly. Effective collaboration is key to fostering client satisfaction and driving long-term business success.

What is a customer delivery manager?

Customer Delivery Managers are professionals responsible for ensuring that products or services are delivered to clients efficiently and to the agreed standards. They serve as the main point of contact between the customer and the company during the delivery process, managing project timelines, resolving issues, and ensuring customer satisfaction. Their role often involves coordinating with various internal teams, tracking progress, and proactively addressing any obstacles to meet client expectations. Customer Delivery Managers play a crucial role in building long-term relationships with clients by providing a seamless delivery experience.

What are popular job titles related to Customer Delivery Manager jobs in Florida?

For Customer Delivery Manager jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Customer Delivery Manager jobs in Florida look for?

The top searched job categories for Customer Delivery Manager jobs in Florida are:

What cities in Florida are hiring for Customer Delivery Manager jobs?

Cities in Florida with the most Customer Delivery Manager job openings:

Customer Delivery Manager jobs near you
Infographic showing various Customer Delivery Manager job openings in Florida as of August 2026, with employment types broken down into 79% Full Time, 18% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $70,525 per year, or $33.9 per hour.

Delivery Manager

Lucid Motors

Miami, FL • On-site

$95K - $105K/yr

Full-time

Re-posted 20 days ago

Lucid Motors rating

7.4

Company rating: 7.4 out of 10

Based on 37 frontline employees who took The Breakroom Quiz

18th of 44 rated automakers

Job description

Leading the future in luxury electric and mobility:
At Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived limitations of space, performance, and intelligence. Vehicles that are intuitive, liberating, and designed for the future of mobility.
 
We plan to lead in this new era of luxury electric by returning to the fundamentals of great design – where every decision we make is in service of the individual and environment. Because when you are no longer bound by convention, you are free to define your own experience.
 
Come work alongside some of the most accomplished minds in the industry. Beyond providing competitive salaries, we’re providing a community for innovators who want to make an immediate and significant impact. If you are driven to create a better, more sustainable future, then this is the right place for you. 
At Lucid, every delivery is more than a handoff, it’s the moment our vision becomes real for our customers. As the Delivery Manager for Miami, you’ll lead the team that turns innovation into emotion, transforming each delivery into a world-class experience that defines the future of luxury mobility. This is your opportunity to join Lucid at a defining time of growth as we expand our product line, elevate our customer journey, and set new standards for precision, performance, and service. You’ll lead from the front, inspiring your team to deliver with passion, polish, and purpose every single day. 
As a Delivery Manager, you will be responsible for overseeing all new vehicle deliveries, lease-returns, and trade-ins from your facility as well as onsite inventory. You will lead a team of Delivery Associates and Vehicle Operations Specialists ensuring seamless transactions and exceptional service from start to finish. This role is responsible for ensuring state and local compliance, implementation of internal business practices, and accurate completeness of every customer transaction. This is a critical role to ensure customer expectations and timelines are met in order to execute on successful customer delivery operations.   
Team Management and Development:  
  • Lead field Delivery team, ensuring seamless transactions and exceptional customer service. 
  • Ensure smooth transitions across all stages of the delivery process—financial clearance, documentation handling, and delivery ceremonies—in collaboration with Field Sales, Lucid Financial Services and logistics partners.   
  • Ensure highest level of accuracy of every transaction before handing over vehicle.  
  • Lead the professional growth of the Delivery team through one-on-one coaching, training, group discussions, role-playing exercises, and other effective coaching methods to achieve superior customer satisfaction. 

Trade-In & Inventory Management:
  • Handle customer trade-ins, titling paperwork, and transferring of non-Lucid trade in vehicles through a 3rd party.  
  • Managing the intake of trade in vehicle and leveraging sound judgement in confirming the condition of trade-in.  
  • Partner with Remarketing team and handle Pre-Delivery Inspections on Lucid trade in and upgrades. 
  • Manage and oversight of the flow and forecasting of Lucid vehicles and requesting of additional inventory. 
  • Manage quality and condition of vehicle inventory and readiness. 

Problem-Solving & Decision-Making: 
  • Identify and remove technical, operational, and organizational barriers. Propose solutions using a business-oriented mindset and confidently utilize Salesforce reporting and analytics. 
  • Handle and manage any customer escalations that may arise at the time of delivery.  

Operational Planning: 
  • Manage customer delivery pipeline, ensuring prompt pairing of customers with Delivery Associates. 
  • Excel in operations and planning sharing performance insights with the team and implementing corrective actions for deviations. 
  • Support vehicle deliveries when Delivery Associates if capacity issue arise.  
  • Assist with daily operations as needed.  

Brand Standards: 
  • Ensure consistent execution of Lucid’s marketing and visual presentation.  
  • Responsible for how the customer will experience and interpret the Lucid brand through the delivery experience.  
  • Ensure every touch point of the delivery process is frictionless and seamless. 

Customer Relationship Management:   
  • Adapt problem-solving techniques to accommodate diverse customer needs and build strong collaborations with Lucid Financial Services and other internal and external stakeholders. 

Qualifications:
  • 4- 8 years of experience in a leadership role within the automotive, transportation or logistics industry. 
  • Bachelor’s degree or equivalent work experience in business, sales, or a related field preferred. High school degree or GED required. 
  • Proven ability to lead a team of sales and/or process-focused professionals in achieving targets.  
  • Strong problem-solving abilities. Can identify technical, operational, and organizational roadblocks and provide solutions.  
  • Business owner mindset with the ability to analyze reports and use our CRM program, Salesforce, with confidence.  
  • Experience making data-driven decisions and holding team accountable to KPI’s. 
  • Adept at nurturing, developing, and leading exceptional customer-oriented teams. 
  • Strong cross functional collaborative skills, specifically with sales and service teams. 
  • Demonstrated experience in fostering an inclusive and collaborative team environment. 
  • Willingness to work weekends and extended retail hours, particularly at month or quarter ends. 
  • Current Driver's license and ability to obtain a DMV Salesperson License where required. 
  • Skilled in Microsoft Office and Salesforce. 
  • Capable of physical tasks such as twisting, bending, squatting, reaching, and standing for extended periods, with or without reasonable accommodations. 

At Lucid, we don’t just welcome diversity - we celebrate it! Lucid Motors is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable State or Federal laws and regulations.
 

What Lucid Motors employees say

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About Lucid Motors

Sourced by ZipRecruiter

Lucid Motors is a highly innovative electric vehicle manufacturer located in Newark, CA, USA. Primarily engaged in the automotive industry, its mission is to elevate electric vehicles' standing and transform the way people travel. The company was founded in 2007 by Bernard Tse and Sam Weng as Atieva, a name under which it initially focused on battery technology. However, it pivoted towards automotive manufacturing and rebranded as Lucid Motors in 2016. The company is committed to making luxury, sustainable electric vehicles that break norms and set new standards with top-notch technology and engineering. Their mission aligns with their core values, which are centered around innovation, sustainability, and excellence. Notably, Lucid Motors launched the Lucid Air in 2020, an all-electric sedan well-received for its advanced features and impressive mileage.

Industry

Manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Newark, CA, US

Year founded

2007

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