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Customer Counter Associate Jobs in Merion, PA (NOW HIRING)

Kendall Group

Counter Sales Representative

Conshohocken, PA

$17.25 - $21.50/hr

We're that company where people stay! We're proud to say more than 60% of our associates have more ... Sell company products and services to customers visiting or calling into the branch by gathering ...

Genuine Parts Company

Store Counter Sales

Phoenixville, PA · On-site

$16.50 - $21.25/hr

As a NAPA Counter Sales associate , you are looked at as the "face of the retail store" and the go to person as soon as our customers enter our retail stores for all of their automotive needs. You do ...

Genuine Parts Company

Store Counter Sales

Cherry Hill, NJ · On-site

$19.50/hr

As a NAPA Counter Sales associate , you are looked at as the "face of the retail store" and the go to person as soon as our customers enter our retail stores for all of their automotive needs. You do ...

Bergey's

Part Counter Sales

Conshohocken, PA

$20/hr

We strive to provide an environment for our associates and customers that is welcoming, transparent ... Sells parts to all customers, over the counter, through the shop or on the phone. Essential Duties:

Bergeys Trucks Inc

Part Counter Sales

Conshohocken, PA

$20/hr

We strive to provide an environment for our associates and customers that is welcoming, transparent ... Sells parts to all customers, over the counter, through the shop or on the phone. Essential Duties:

Bergey's Auto Dealers

Part Counter Sales

Conshohocken, PA · On-site

$20/hr

We strive to provide an environment for our associates and customers that is welcoming, transparent ... Sells parts to all customers, over the counter, through the shop or on the phone. Essential Duties:

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All JobsCustomer Counter Associate JobsCustomer Counter Associate Jobs in Merion, PA

Customer Counter Associate information

See Merion, PA salary details

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$17

$57

How much do customer counter associate jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for customer counter associate in Merion, PA is $17.72, according to ZipRecruiter salary data. Most workers in this role earn between $11.68 and $17.88 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer counter associate, and why are they important?

To thrive as a Customer Counter Associate, you need strong customer service abilities, basic math skills, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, cash handling procedures, and inventory management tools is often required. Excellent communication, problem-solving, and a friendly demeanor help you provide positive customer experiences and resolve issues efficiently. These skills and qualities are crucial for ensuring customer satisfaction and smooth day-to-day operations.

What is a customer counter associate?

Customer Counter Associates are frontline employees who assist customers at service counters, such as those found in retail stores, post offices, or shipping centers. Their primary responsibilities include greeting customers, processing transactions, answering questions, handling packages or products, and resolving customer concerns. They play a crucial role in ensuring efficient service and a positive customer experience. Customer Counter Associates often need strong communication, organizational, and problem-solving skills, as well as familiarity with the services or products offered by their employer.

What are some common challenges faced by customer counter associates and how can they effectively manage them?

Customer Counter Associates often encounter high volumes of customer interactions, especially during peak hours, which can be challenging when balancing efficiency with personalized service. Managing difficult or dissatisfied customers is another common challenge that requires strong communication and problem-solving skills. Effective associates stay organized, remain calm under pressure, and use clear communication to resolve issues quickly. Building familiarity with company policies and regularly collaborating with team members can also help in navigating daily challenges more smoothly.

What cities near Merion, PA are hiring for Customer Counter Associate jobs?

Cities near Merion, PA with the most Customer Counter Associate job openings:

Customer Counter Associate jobs near you

Counter Sales Representative

Kendall Group

Conshohocken, PA

$17.25 - $21.50/hr

Full-time

Re-posted 7 days ago

Job description

About The Kendall Group

The Kendall Group is comprised of eight divisions with 75+ locations in ten states. Combined, we serve the Electrical, Automation, Pipe, Valve, and Fitting products, Steam, Lighting, Industrial Controls, and Instrumentation Industries. The Kendall Group is a 100% employee-owned company. Kendall offers a great opportunity for a rewarding career.

Why The Kendall Group?

Our employee ownership model is the core of who we are. You will not only own part of the company, but you will own your future. At Kendall, you'll have opportunities to learn and grow while being coached and mentored along the way. We're that company where people stay! We're proud to say more than 60% of our associates have more than 5 years of tenure, and more than 40% have greater than 10 years. At Kendall, you will be valued and supported, your ideas will be heard, your voice will matter, and you'll work alongside incredible people who care about your success.

Role Summary: Reporting to the Counter Sales Manager, the Counter Sales Representative is a key member of the Kendall Electric sales team. This position is responsible for promoting and developing business. The individual continually contributes to sales growth and profitability by providing prompt, friendly and professional service to customers in-person and over the phone.

Exciting work you will do:

The essential duties and responsibilities of the Counter Sales Representative position will consist of, but are not limited to, the following:

  • Sell company products and services to customers visiting or calling into the branch by gathering information about their needs, providing technical assistance when required, quoting, soliciting orders, and suggesting additional products in a fast-paced multi-tasking environment
  • Promote sales growth, which includes, but is not limited to:
    • Promoting add-on sales and vendor promotions
    • Promoting Counter Days
  • Create positive relationships with customers, clarify customer's understanding of products and services; answering questions; and offering relevant information
  • Participate in relevant training to keep current with opportunities to grow and excel within the role
  • Assist customers with loading product into their vehicle
  • Replenish inventory in the counter area
  • Pick counter orders
  • Participate in inventory cycle counts, as directed
  • Safely operate stand-up and/or sit-down forklifts, manual pallet jacks, to lift and transport material
  • Maintain quality service by adhering to Kendall Group policies, procedures, and standards
  • General housekeeping
  • Perform other duties as assigned

Competencies you possess:

  • Service Excellence
  • Results, Action Oriented
  • Accountability and Responsibility
  • Teamwork and collaboration
  • Safety Conscious
  • Understanding others, Listening

What you'll need:

  • Work Experience:Entry Level
  • Education:High school diploma or GED
  • Analytics/Computer Skills:Ability to use standard office equipment, including but not limited to computerized bar code scanner, printer, and standard warehouse equipment/tools/machines/vehicles; basic math and reasoning skills
  • Organization Skills:Ability to multi-task and prioritize work to maximize accuracy and efficiency
  • Cross-functional skills:Ability to work effectively with the distribution center and sales teams
  • Communication Skills:Excellent oral and written communication skills. Ability to communicate well with all levels of the organization
  • Physical, Mental and Visual Skills:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disability to perform the essential functions.
    • Ability to see/sit/stand/walk/talk and hear
    • Ability to lift/move/carry up to 50lbs
    • Ability to be on your feet for 8 hours a day
    • Ability to climb stairs and step ladders, bend, stoop, crouch, and kneel
  • Physical Environment:While performing the duties of this job, the employee is exposed to temperature conditions prevalent at the time; the noise level in the work environment is that of a fabrication/warehouse environment; exposure to moving equipment

Qualifications we prefer but don't require:

  • Work Experience:General workingknowledgeelectrical products;previouscounter sales experience

The Kendall Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, physical or mental disability, citizenship, military status, protected veteran status, genetic information, or any other characteristic protected under applicable federal, state, or local law.

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