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Customer Counter Associate Jobs in Pittsburgh, PA

Von Maur

CUSTOMER SERVICE COUNTER

Upper Saint Clair, PA · On-site

Customer Service Counter Associate As a Customer Service Counter Associate, you keep the store connected as a reliable source for information and support. In this fast-paced department, you'll have ...

Von Maur

CUSTOMER SERVICE COUNTER

Pittsburgh, PA · On-site

As a Customer Service Counter Associate , you keep the store connected as a reliable source for information and support. In this fast-paced department, you'll have the opportunity to impact several ...

Airliquidehr

Counter Sales/Warehouse Associate

Export, PA

$14 - $17.50/hr

R10092945 Counter Sales/Warehouse Associate (Open) Location: Export, PA - Retail shop How will you ... Partners with customers to identify the best tools and procedures for their specific tasks ...

Airgas

Counter Sales/Warehouse Associate

Export, PA · On-site

$14 - $17.50/hr

R10092945 Counter Sales/Warehouse Associate (Open) Location: Export, PA - Retail shop How will you ... Partners with customers to identify the best tools and procedures for their specific tasks ...

Von Maur

COSMETICS COUNTER MANAGER

Bethel Park, PA · On-site

$15.75 - $17.50/hr

Motivate associates to deliver outstanding customer service - train, coach and lead by example * Develop relationships to grow your counter business * Execute all duties of a cosmetics sales ...

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All JobsCustomer Counter Associate JobsCustomer Counter Associate Jobs in Pittsburgh, PA

Customer Counter Associate information

See Pittsburgh, PA salary details

$8

$18

$58

How much do customer counter associate jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for customer counter associate in Pittsburgh, PA is $18.02, according to ZipRecruiter salary data. Most workers in this role earn between $11.92 and $18.22 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer counter associate, and why are they important?

To thrive as a Customer Counter Associate, you need strong customer service abilities, basic math skills, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, cash handling procedures, and inventory management tools is often required. Excellent communication, problem-solving, and a friendly demeanor help you provide positive customer experiences and resolve issues efficiently. These skills and qualities are crucial for ensuring customer satisfaction and smooth day-to-day operations.

What is a customer counter associate?

Customer Counter Associates are frontline employees who assist customers at service counters, such as those found in retail stores, post offices, or shipping centers. Their primary responsibilities include greeting customers, processing transactions, answering questions, handling packages or products, and resolving customer concerns. They play a crucial role in ensuring efficient service and a positive customer experience. Customer Counter Associates often need strong communication, organizational, and problem-solving skills, as well as familiarity with the services or products offered by their employer.

What are some common challenges faced by customer counter associates and how can they effectively manage them?

Customer Counter Associates often encounter high volumes of customer interactions, especially during peak hours, which can be challenging when balancing efficiency with personalized service. Managing difficult or dissatisfied customers is another common challenge that requires strong communication and problem-solving skills. Effective associates stay organized, remain calm under pressure, and use clear communication to resolve issues quickly. Building familiarity with company policies and regularly collaborating with team members can also help in navigating daily challenges more smoothly.

What cities near Pittsburgh, PA are hiring for Customer Counter Associate jobs?

Cities near Pittsburgh, PA with the most Customer Counter Associate job openings:

Customer Counter Associate jobs near you

CUSTOMER SERVICE COUNTER

Von Maur

Upper Saint Clair, PA • On-site

Other

Retirement

Re-posted 16 days ago

Von Maur rating

6.2

Company rating: 6.2 out of 10

Based on 59 frontline employees who took The Breakroom Quiz

8th of 21 rated department stores

Job description

Customer Service Counter Associate

As a Customer Service Counter Associate, you keep the store connected as a reliable source for information and support. In this fast-paced department, you'll have the opportunity to impact several areas of our store services.

What You'll Do:
  • Own the customer experience – greet people sincerely, be friendly and thank every customer
  • Answer a multi-line telephone – assist customers or direct them to the appropriate area
  • Provide customer charge account services, including opening accounts, accepting payments, and answering customer questions
  • Prepare, box, and wrap customer purchases and online orders for shipment
  • Calculate service counter and store cash work - prepare bank deposits
  • Maintain a clean and organized department
  • Be available to work on-site for day, evening, and weekend shifts
What You Can Expect:

We're committed to helping you thrive at work and at home. We offer generous benefits that address your total well-being and provide support for you and your family.

  • Competitive wages
  • Generous merchandise discount
  • Comprehensive benefits
  • 401(k) retirement plan
  • No extended holiday hours
  • Promote from within philosophy - creates endless career opportunities!
About Us:

Von Maur's reputation as a company is directly tied to our legendary customer service. Still family owned today, our culture is built on supporting and valuing our employees who make it all possible. We're committed to being a great place to work, where you can take pride in your work and grow professionally.

What Von Maur employees say

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