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Customer Counter Associate Jobs in Erie, PA (NOW HIRING)

Do it Best

Lumber Counter Sales Associate

Edinboro, PA · On-site

$12 - $16/hr

  • Medical

  • PTO

The main task of a sales associate is to assist customers with building material needs and maintain a clean and efficient sales floor. They should be willing to continually learn and expand their ...

Ross Stores, Inc

Retail Associate

Erie, PA · On-site

$14.75 - $17/hr

The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ... counters and mirrors, and replenishing restroom supplies to help maintain merchandise, customer and ...

Ross Stores

Retail Associate

Erie, PA · On-site

$14.75 - $17/hr

The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ... counters and mirrors, and replenishing restroom supplies to help maintain merchandise, customer and ...

Ross Stores

Retail Associate

Erie, PA

$14.75 - $17/hr

... counters and mirrors, and replenishing restroom supplies to help maintain merchandise, customer and ... Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds.

Ross Stores

Retail Associate

Erie, PA · On-site

$14.75 - $17/hr

... counters and mirrors, and replenishing restroom supplies to help maintain merchandise, customer and ... Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds.

Ross Stores

Retail Associate

Erie, PA

$14.75 - $17/hr

The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ... counters and mirrors, and replenishing restroom supplies to help maintain merchandise, customer and ...

Ross Stores

Early Morning Stock Associate

Erie, PA

$14.50 - $18.50/hr

... counters and mirrors, and replenishing restroom supplies to help maintain merchandise, customer and ... Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds.

Ross Stores

Early Morning Stock Associate

Erie, PA

$14.50 - $18.50/hr

The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ... counters and mirrors, and replenishing restroom supplies to help maintain merchandise, customer and ...

Ross Stores, Inc

Early Morning Stock Associate

Erie, PA · On-site

$14.50 - $18.50/hr

The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ... counters and mirrors, and replenishing restroom supplies to help maintain merchandise, customer and ...

Ross Stores

Early Morning Stock Associate

Erie, PA · On-site

$14.50 - $18.50/hr

The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ... counters and mirrors, and replenishing restroom supplies to help maintain merchandise, customer and ...

Circle K

Customer Service Representative

Erie, PA · On-site

$15.50 - $21/hr

Store Associate Store 2743237: 6400 Peach St, Erie, Pennsylvania 16509 Flexible (Days, Evenings ... Maintains adequate stock throughout the store and supplies in counter areas; rotates stock properly.

Round1

Amusement (Arcade) Associate

Erie, PA · On-site

$15 - $16.75/hr

Maintain games and counters are clean and visibly attractive to customers' eyes. * Respond professionally and politely with a friendly demeanor to customers' requests. * Answers phone calls for all ...

Round1

Amusement Team Associate

Erie, PA · On-site

$13 - $14.75/hr

Maintain games and counters clean and visibly attractive to customers' eyes. * Respond responsively, and politely with a friendly demeanor to customers' requests. * Answers phone calls for all ...

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Customer Counter Associate information

See Erie, PA salary details

$8

$17

$58

How much do customer counter associate jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for customer counter associate in Erie, PA is $17.99, according to ZipRecruiter salary data. Most workers in this role earn between $11.88 and $18.17 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer counter associate, and why are they important?

To thrive as a Customer Counter Associate, you need strong customer service abilities, basic math skills, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, cash handling procedures, and inventory management tools is often required. Excellent communication, problem-solving, and a friendly demeanor help you provide positive customer experiences and resolve issues efficiently. These skills and qualities are crucial for ensuring customer satisfaction and smooth day-to-day operations.

What is a customer counter associate?

Customer Counter Associates are frontline employees who assist customers at service counters, such as those found in retail stores, post offices, or shipping centers. Their primary responsibilities include greeting customers, processing transactions, answering questions, handling packages or products, and resolving customer concerns. They play a crucial role in ensuring efficient service and a positive customer experience. Customer Counter Associates often need strong communication, organizational, and problem-solving skills, as well as familiarity with the services or products offered by their employer.

What are some common challenges faced by customer counter associates and how can they effectively manage them?

Customer Counter Associates often encounter high volumes of customer interactions, especially during peak hours, which can be challenging when balancing efficiency with personalized service. Managing difficult or dissatisfied customers is another common challenge that requires strong communication and problem-solving skills. Effective associates stay organized, remain calm under pressure, and use clear communication to resolve issues quickly. Building familiarity with company policies and regularly collaborating with team members can also help in navigating daily challenges more smoothly.

What cities near Erie, PA are hiring for Customer Counter Associate jobs?

Cities near Erie, PA with the most Customer Counter Associate job openings:

Customer Counter Associate jobs near you

Lumber Counter Sales Associate

Do it Best

Edinboro, PA • On-site

$12 - $16/hr

Full-time

Medical, PTO

Re-posted 20 days ago

Job description

Responsive recruiter
Benefits:
  • Locally owned and operated
  • Career Advancement Opportunities
  • Employee discounts
  • Bonus based on performance
  • Free uniforms
  • Health insurance
  • Paid time off
  • Profit sharing

You might be a great fit if
  • You enjoy serving others as we would like to be served.
  • Making the best even better.
  • You enjoy making a difference in your community.
  • You enjoy helping others.
  • You enjoy working in teams.
  • You're motivated to learn new skills.

Job Summary:
Sales associates are expected to maintain a positive representation of Hobbs Lumber & Hardware by providing an outstanding customer service experience consistent with company values. The main task of a sales associate is to assist customers with building material needs and maintain a clean and efficient sales floor. They should be willing to continually learn and expand their knowledge of the retail industry. Their job will include, but is not limited to, the following responsibilities:
Responsibilities:
  • Provide excellent customer service by assisting customers, both in person and on the phone, answering their questions, helping them find merchandise, and suggesting add-on sales that will help them complete their project. This may also include processing special orders.
  • Create quotes and sales with both contractors and DIY customers.
  • Create an inviting environment for customers by maintaining a clean and orderly sales floor, including housekeeping tasks.
  • Notify customers of upcoming promotions and new products.
  • Assist with loading products into customer's vehicles as needed.
  • Merchandise products according to prescribed planograms and help maintain signage.
  • Restock shelves as necessary.
  • Assist in taking regular inventory of stock.
  • Face and front product throughout the store at the beginning and end of the shift, and as time permits throughout the day.
  • Help store staff with other tasks as needed.
  • Attend all staff meetings.
  • Adhere to all store policies and safety standards.
  • Be able to cut keys for customers.

Qualifications:
  • Outstanding customer service skills and a professional attitude.
  • A working knowledge of the products contained in the store with a willingness to continue to learn.
  • Knowledge of windows, doors, and general construction.
  • Organized, self-starter who thinks independently and solves problems.
  • Knowledge of effective sales methods and techniques.
  • Knowledge of point-of-sale systems in order to assist with price lookup, special orders, and order entry. Knowledge of MS Word and PowerPoint a plus.
  • Strong math, reading, writing, and communication skills.
  • Able to work a flexible schedule, including evenings, weekends, and holidays as needed.

Goals:
  • Boost overall sales by closing the sale, and promoting the store's loyalty program and add-on sales.
  • Continually expand knowledge of all departments in the store.
  • Become a versatile employee, able to help in other areas when needed.
  • Take a personal interest in products sold in the store and gain the knowledge to make new products and merchandising recommendations to management.
  • After enough experience, become a mentor to new employees and help them understand products and retail concepts.

Compensation: $12.00 - $16.00 per hour
No matter who you are or where you call home, you add something powerful to any team you're on. Maybe it's a drive to achieve, a need to discover or create, or a desire to help others. As a part of our team, you'll use your unique talents, vision, and passion to help support our communities-through the best of times and the greatest challenges.

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