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Customer Counter Associate Jobs in Virginia (NOW HIRING)

Toyota Woodbridge

Parts Counter

Woodbridge, VA

$16 - $21/hr

More about the role * Assist customers at the parts counter by identifying their needs, answering questions, and providing expert advice on parts and accessories. * Process parts orders accurately ...

Toyota Woodbridge

Parts Counter

Woodbridge, VA · On-site

$45K - $55K/yr

More about the role * Assist customers at the parts counter by identifying their needs, answering questions, and providing expert advice on parts and accessories. * Process parts orders accurately ...

Toyota Woodbridge

Parts Counter

Woodbridge, VA · On-site

$45K - $55K/yr

More about the roleAssist customers at the parts counter by identifying their needs, answering questions, and providing expert advice on parts and accessories.Process parts orders accurately and ...

NORTHEASTERN SUPPLY INC

Counter Sales Associate

Lorton, VA · On-site

$17.50 - $26.50/hr

Counter Sales Associate Full-Time | Branch $17.50 - $26.50 / hr Hourly Pay Range Reports To: Branch ... This role leverages technical knowledge to solve customer needs and build lasting relationships.

Johnstone Supply

Counter Sales Associate

Alexandria, VA · On-site

$15.50 - $19.50/hr

As a Counter Sales Associate, you dive headfirst into your responsibilities each day ... From assisting customers with their needs to providing expert advice on our range of HVAC/R ...

Johnstone Supply

Counter Sales Associate

Alexandria, VA · On-site

$15.50 - $19.50/hr

As a Counter Sales Associate, you dive headfirst into your responsibilities each day ... From assisting customers with their needs to providing expert advice on our range of HVAC/R ...

HP Products

Counter Sales Associate

Charlottesville, VA

$15.75 - $19.75/hr

We exist to make our customers' complex projects simple, successful, and sustainable. We ... We are seeking a knowledgeable, results-driven Counter Sales Associate to join our team. This role ...

SUPPLY.com

Counter Sales Associate

Charlottesville, VA · On-site

$15.75 - $19.75/hr

We exist to make our customers' complex projects simple, successful, and sustainable. We ... We are seeking a knowledgeable, results-driven Counter Sales Associate to join our team. This role ...

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All JobsCustomer Counter Associate JobsCustomer Counter Associate Jobs in Virginia

Customer Counter Associate information

What is a customer counter associate?

Customer Counter Associates are frontline employees who assist customers at service counters, such as those found in retail stores, post offices, or shipping centers. Their primary responsibilities include greeting customers, processing transactions, answering questions, handling packages or products, and resolving customer concerns. They play a crucial role in ensuring efficient service and a positive customer experience. Customer Counter Associates often need strong communication, organizational, and problem-solving skills, as well as familiarity with the services or products offered by their employer.

What are the key skills and qualifications needed to thrive as a customer counter associate, and why are they important?

To thrive as a Customer Counter Associate, you need strong customer service abilities, basic math skills, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, cash handling procedures, and inventory management tools is often required. Excellent communication, problem-solving, and a friendly demeanor help you provide positive customer experiences and resolve issues efficiently. These skills and qualities are crucial for ensuring customer satisfaction and smooth day-to-day operations.

What are some common challenges faced by customer counter associates and how can they effectively manage them?

Customer Counter Associates often encounter high volumes of customer interactions, especially during peak hours, which can be challenging when balancing efficiency with personalized service. Managing difficult or dissatisfied customers is another common challenge that requires strong communication and problem-solving skills. Effective associates stay organized, remain calm under pressure, and use clear communication to resolve issues quickly. Building familiarity with company policies and regularly collaborating with team members can also help in navigating daily challenges more smoothly.

What cities in Virginia are hiring for Customer Counter Associate jobs?

Cities in Virginia with the most Customer Counter Associate job openings:

Customer Counter Associate jobs near you

3rd Shift Warehouse Counter Associate Sun -Thurs, 11:30pm-7:30am

CJ Logistics

Richmond, VA • On-site

$19/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

CJ Logistics rating

6.0

Company rating: 6.0 out of 10

Based on 33 frontline employees who took The Breakroom Quiz

317th of 366 rated logistics

Job description

    At this time, CJ Logistics Americas is unable to offer visa sponsorship or support for work authorization.
    Candidates must complete an application at: https://jobs.jobvite.com/cjlogisticsamerica/jobs
     Lift Your Career to New Heights with CJ Logistics!
    Are you highly organized, detail-oriented, and excellent with people? CJ Logistics America is seeking a dedicated Warehouse Counter Associate to join our field team. In this critical role, you will be the front line for superior customer service, ensuring the accurate and immediate issuance and documentation of parts requested via work orders, trouble calls, or in-person customer requests at the counter.
     
    ●       Pay Range: $19 per hour + $.75 Shift Premium
    ●       Schedule: Sunday-Thursday 11:30pm-7:30am
    What You Will Do:
    ●        Customer Service & Issuance: Provide excellent service by issuing parts accurately based on work orders and cost center orders, and by responding promptly to trouble calls or walk-up customers at the counter.
    ●        Inventory & Documentation: Immediately and accurately document the movement of all items within the warehouse management system (WMS).
    ●        Compliance & Procedures: Follow all procedures for special item issuance and IMEP restrictions.
    ●        Communication & Reporting: Notify planners and management regarding Part In-Advance-Check (PIAC) status and when parts need to be placed in block status.
    ●        Transaction Management: Document all part returns, credits, transfers, and erroneous transactions.
    ●        Order Fulfillment: Pick orders and transport them as requested.
    ●        Inventory Control: Perform daily Inventory Cycle Counts inside the main stockroom; perform bin balances of 10 or less and document the checks; document discrepancies between bin balances and system counts.
    ●        Warehouse Maintenance: Perform bin maintenance, new receipt put away, and ensure the counter and stockroom area remains clean and organized at all times.
    ●        Other Duties: Perform other assigned duties to support warehouse operations.
    What we are looking for:
     
     
    ●        High School Diploma/GED equivalent.
    ●        Proficiency in PC use, including basic working knowledge of Microsoft Office Suite (Word, Excel).
    ●        Basic math and reading skills.
    ●        Demonstrated ability to be detail-oriented, with the capacity to manage multiple tasks effectively in a fast-moving environment.
    ●        Strong problem-solving skills and the ability to follow oral and/or written instructions.
    ●        Good interpersonal skills and a proven ability to work collaboratively with both internal teams and external customers.
     
    Ready to Elevate Your Career? Join us at CJ Logistics and be a part of something bigger. With our guided training and supportive team, you'll have everything you need to succeed. Let’s move forward together!
     
    Pay, Benefits and More:  
    ●       Pay Range: $19 per hour
    ●       Competitive compensation package
    ●       Rapid Paid! (Ability to get hours worked paid out before payday.)
    ●       Full health insurance (medical, dental and vision), 401(k), Life insurance, tuition assistance, PTO and MORE!
    ●       Growing company with a performance record that continues to climb!
    ●       Open-door work environment
    ●       High Performance culture with a focus on a growth mindset where continuous improvement is embraced

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