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Customer Correspondence Manager Jobs (NOW HIRING)

Via Logic LLC

Correspondence Analyst

Washington, DC · On-site

$65K - $118K/yr

This position plays a key role in managing, editing, and distributing executive correspondence ... and commercial customers with smarter, more efficient digital and mission innovations.

WELS

Customer Service Representative

Waukesha, WI · On-site

$16 - $21.75/hr

As needed, answer customer correspondence. * Manage customer accounts: * Assist in updating addresses on accounts. * Monitor occurrences of account duplication and eliminate them. * Audit daily ...

Inficare Technologies

SmartCOMM Architect

... customer communication solutions using **SmartCOMM**. The ideal candidate should have strong expertise in **document composition, template design, correspondence management, and SmartCOMM ...

Pinnacle Technical Resources

Process Manager

Mclean, VA · On-site

$45 - $55/hr

Process Manager Location: McLean, Virginia (Remote) Duration: Contract Job ID: 179656 Job Overview ... Set the standard for tone, clarity, and empathy in customer correspondence, including macros and ...

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How much do customer correspondence manager jobs pay per year?

As of Sep 14, 2026, the average yearly pay for customer correspondence manager in the United States is $61,351.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $69,000.00 per year, depending on experience, location, and employer.

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Correspondence Specialist

Augusta, ME • On-site

Kennebec Pharmacy & Home Care
51 - 200 employees
Learn more about Kennebec Pharmacy & Home Careexternal

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 3 days ago

Job description

Correspondence Specialist

Kennebec Pharmacy and Home Care is your local home infusion pharmacy and home medical equipment provider dedicated to making better living possible. We offer an array of services that extend far beyond those of a traditional home medical equipment company and have been serving residents throughout the state of Maine for the past 30 years.

This position is full-time in person, Monday through Friday; 8am to 5pm in Augusta.

Job Summary:

We are seeking a detail-oriented and customer-focused Correspondence Specialist to join our Revenue Cycle Team. The Correspondence Specialist is responsible for providing timely, accurate, and customer-focused support to patients and internal departments. This position plays a key role in the daily administrative communications for KPHC. The position will support patient pay follow-up, assist with billing documentation, and collaborate with supervisors to resolve escalated patient concerns.

Responsibilities Include:

  • Provide excellent customer service while taking inbound calls and assisting with requests.
  • Handling all phases of customer inquiries received via phone or written correspondence.
  • Responding to customer inquiries and complaints regarding bill payments, account updates, service issues, and collections in a professional manner.
  • Efficient, timely, and accurate processing and data entry of assigned claim files and claim payments.
  • Ensuring that payer and third-party company addresses are updated and accurate
  • Work in a team environment in a shared office space
  • Ability to multi-task and effectively manage an active caseload.
  • Maintain patient confidentiality and rights.

Requirements:

  • High School Diploma or GED equivalent.
  • Excellent verbal and written communication skills with a strong customer service orientation.
  • Knowledge of billing and collections processes is a plus.
  • Proficiency in Microsoft Office

Why Join Our Team?

  • Multiple health insurance plan options to fit your needs
  • Dental and vision coverage for you and your family
  • Generous accrued paid time off (PTO) to recharge
  • Paid holidays to spend time with those who matter most
  • Short-term and long-term disability for added peace of mind
  • 401(k) with company match to help you plan for the future
  • Sam's Club membership for added everyday savings

Kennebec Pharmacy & Home Care provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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