Customer Consultant Inbound Jobs (NOW HIRING)

Job Title: Inbound Sales Representative

Location: Austin, TX

Hybrid

Job Description

The Inbound Sales Representative converts inbound leads into engaged delivery partners by conducting consultative sales conversations, managing the onboarding process, and supporting the growth of a delivery partner program. This role focuses on qualifying prospective partners, clearly articulating program value, and guiding them through each step from initial interest to activation while consistently meeting key performance metrics.

Responsibilities

• Respond to inbound leads from prospective delivery partners in a timely and professional manner.
• Conduct consultative sales calls to understand partner needs, business models, and goals.
• Clearly present the value proposition of the delivery partner program and address questions or concerns.
• Qualify leads based on established criteria and determine their fit for the program.
• Guide partners through the onboarding process to ensure a smooth and efficient transition into the program.
• Maintain accurate and up-to-date records of all interactions, lead status, and progress in CRM systems.
• Handle both inbound and outbound calls to engage prospects, follow up on leads, and move opportunities through the pipeline.
• Meet or exceed monthly KPIs, including call volume, conversion rates, and partner activation goals.
• Manage multiple leads simultaneously while prioritizing outreach and follow-up activities.
• Collaborate with leadership by providing feedback on lead quality, market trends, and customer insights.
• Work independently and as part of a team to support overall sales and program objectives.
• Use sales enablement platforms and CRM tools to organize workflows, track performance, and improve efficiency.

Essential Skills

• At least 2+ years of inside sales or business development experience.
• Experience handling both inbound and outbound calls in a sales or customer-focused environment.
• Strong sales and customer service skills with a customer-first mindset.
• Strong verbal and written communication skills with the ability to build rapport quickly.
• Proven ability to manage multiple leads and tasks simultaneously in a fast-paced setting.
• Comfort with making a high volume of calls and consistently engaging new prospects.
• Experience working with CRM tools, with Salesforce experience preferred.
• Familiarity with sales enablement platforms and their use in managing the sales process.
• Self-starter mindset with the ability to work independently and take initiative.
• Ability to collaborate effectively as part of a team to achieve shared goals.

Additional Skills & Qualifications

• Experience in logistics, retail, or technology industries is preferred.
• Bachelor’s degree is preferred but not required.
• Demonstrated ability to analyze and communicate feedback on lead quality and market trends.
• Comfort using technology and software tools to document activities and track performance.
• Strong interpersonal skills and the ability to adapt communication style to different audiences.

Work Environment

This role follows a Monday through Friday schedule from 9:00 a.m. to 5:00 p.m. Central Time. The position operates in a hybrid work environment, with three days per week in the office and the remaining time worked remotely. The role relies heavily on phone-based communication and CRM systems, including Salesforce or similar platforms, to manage leads and track activities. Team members work in a professional office setting when onsite and collaborate closely with colleagues and leadership to meet shared performance goals.

This is a Contract position based out of Austin, TX.

The pay range for this position is $26.50 - $29.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a hybrid position in Austin,TX.

This position is anticipated to close on Sep 16, 2026.

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.