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Customer Complaint Jobs (NOW HIRING)

Newrez LLC

Verbal Complaint Specialist

Coppell, TX · On-site

We're a team built on heart and hustle, united by a commitment to show up for our customers, our ... The Verbal Complaint Specialist is responsible for supporting the Compliance Division by ...

HYSPECO

Customer Service Representative

Saint Louis, MO · On-site

$50K/yr

... complaint is addressed with care and precision to achieve full customer satisfaction • Communicate frequent customer suggestions to the team to troubleshoot • Reply to incoming calls from ...

Newrez

Verbal Complaint Specialist

Greenville, SC · On-site

We're a team built on heart and hustle, united by a commitment to show up for our customers, our ... The Verbal Complaint Specialist is responsible for supporting the Compliance Division by ...

Newrez

Verbal Complaint Specialist

Coppell, TX · On-site

We're a team built on heart and hustle, united by a commitment to show up for our customers, our ... The Verbal Complaint Specialist is responsible for supporting the Compliance Division by ...

flowcontrol

Customer Service Representative

Pewaukee, WI · On-site

$15.75 - $21.25/hr

Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting ...

CFS

Customer Service Representative

Uniontown, OH

$39K - $41K/yr

Resolve product or service problems by clarifying the customer's complaint, determining the cause, and offering appropriate solutions * Process orders, returns, exchanges, and refunds accurately

CFS

Customer Service Representative

Akron, OH

$39K - $41K/yr

Resolve product or service problems by clarifying the customer's complaint, determining the cause, and offering appropriate solutions * Process orders, returns, exchanges, and refunds accurately

flowcontrol

Customer Service Representative

Pewaukee, WI · On-site

$15.75 - $21.25/hr

Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting ...

flowcontrol

Customer Service Representative

Pewaukee, WI · On-site

$15.75 - $21.25/hr

Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting ...

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Showing results 41-60

All JobsCustomer Complaint Jobs

Customer Complaint information

See salary details

$11K

$55.2K

$76.5K

How much do customer complaint jobs pay per year?

As of Aug 13, 2026, the average yearly pay for customer complaint in the United States is $55,174.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $63,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer complaint specialist, and why are they important?

To thrive as a Customer Complaint Specialist, you need strong problem-solving abilities, attention to detail, and a background in customer service or a related field. Familiarity with customer relationship management (CRM) systems, ticketing software, and sometimes industry-specific certifications are typically required. Excellent communication, patience, and conflict resolution skills help professionals stand out in this role. These skills are crucial for effectively resolving customer issues, maintaining satisfaction, and upholding a positive company reputation.

What is a customer complaint job?

Customer Complaint jobs involve handling and resolving complaints or concerns raised by customers regarding products or services. Professionals in these roles listen to customer issues, investigate the root cause, and work to provide satisfactory solutions in a timely and empathetic manner. These positions require strong communication, problem-solving, and conflict resolution skills, as well as the ability to stay calm under pressure. Customer Complaint jobs are essential in maintaining customer satisfaction and improving business processes based on feedback.

What is the difference between Customer Complaint vs Customer Service Representative?

AspectCustomer ComplaintCustomer Service Representative
Primary RoleHandling and resolving customer complaints and issuesAssisting customers with inquiries, providing information, and support
Skills RequiredProblem-solving, communication, empathyCommunication, patience, product knowledge
Work EnvironmentCall centers, retail, service industriesCall centers, retail stores, corporate offices
CertificationsNot typically required, but customer service or conflict resolution certifications can helpCustomer service certifications may be beneficial

While both roles involve interacting with customers, a Customer Complaint specialist focuses specifically on resolving complaints and addressing issues, often requiring conflict resolution skills. A Customer Service Representative provides broader support, handling inquiries and assisting with general questions. Both roles are essential in customer-facing industries and often overlap in skills and work environments.

What are some common challenges faced by professionals handling customer complaints, and how can they be addressed?

Professionals in customer complaint roles often encounter challenging situations such as managing upset or frustrated customers, resolving complex issues efficiently, and maintaining a positive brand image under pressure. These challenges can be addressed by developing strong communication and active listening skills, staying patient and empathetic, and following clear company procedures for escalation and resolution. Regular training and support from team leaders can also help build confidence and improve problem-solving abilities, ensuring both customer satisfaction and personal job growth.

What cities are hiring for Customer Complaint jobs?

Cities with the most Customer Complaint job openings:

What are the most commonly searched types of Customer Complaint jobs?

The most popular types of Customer Complaint jobs are:

What states have the most Customer Complaint jobs?

States with the most job openings for Customer Complaint jobs include:

Infographic showing various Customer Complaint job openings in the United States as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $55,174 per year, or $26.5 per hour.

Customer Service Rep

Perfect Oppurtunity Staffing LLC

Raleigh, NC • On-site

$15.50 - $21.25/hr

Full-time

Re-posted 3 days ago

Job description

Description: Customer Service Representative Customer Service Representative Job Purpose: Serves customers by providing product and service information; resolving product and service problems. Customer Service Representative Job Duties: Attracts potential customers by answering product and service questions; suggesting information about other products and services. Opens customer accounts by recording account information.

Maintains customer records by updating account information. Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. Maintains financial accounts by processing customer adjustments.

Recommends potential products or services to management by collecting customer information and analyzing customer needs. Prepares product or service reports by collecting and analyzing customer information. Contributes to team effort by accomplishing related results as needed.

Skills/Qualifications: Customer Service, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information , Multi-tasking

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