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Customer Complaint Engineer Jobs (NOW HIRING)

W. R. Grace & Co.

... engineered materials and fine chemicals ... We provide innovative products, technologies and services which our customers use to manufacture ...

Nihon Kohden America

Complaint Investigator

Irvine, CA · On-site

$24 - $38/hr

Conduct and maintain complete complaint files and databases for all customer complaints per US engineering activities in compliance with FDA Regulations, ISO 13485 and other national and ...

Trak Group

Customer Quality Engineer

Hamilton, OH

The Customer Quality Engineer will lead customer complaint resolution, root cause and corrective action activities, PPAP submissions, APQP processes, and quality initiatives supporting both existing ...

Nihon Kohden USA

Complaint Investigator

Irvine, CA

$24 - $38/hr

Conduct and maintain complete complaint files and databases for all customer complaints per US engineering activities in compliance with FDA Regulations, ISO 13485 and other national and ...

Nihon Kohden

Complaint Investigator

Irvine, CA

$24 - $38/hr

Conduct and maintain complete complaint files and databases for all customer complaints per US engineering activities in compliance with FDA Regulations, ISO 13485 and other national and ...

Bradford Soap Works Inc

Quality Engineer

West Warwick, RI · On-site

$69K - $90K/yr

The Quality Engineer plays a key role in audits, root cause analysis, and customer complaint management while driving continuous improvement across the site. Essential Duties and Responsibilities:

Bradford Soap Works Inc

Quality Engineer

West Warwick, RI · On-site

$69K - $90K/yr

The Quality Engineer plays a key role in audits, root cause analysis, and customer complaint management while driving continuous improvement across the site. Essential Duties and Responsibilities:

GDH

Customer Quality Specialist

Tulsa, OK · On-site

$55 - $65/hr

... engineering, and quality teams to ensure effective resolution of customer quality concerns throughout the product and service lifecycle. Lead customer complaint investigations, root cause analysis ...

GDH

Customer Quality Specialist

Tulsa, OK · On-site

$55 - $65/hr

... engineering, and quality teams to ensure effective resolution of customer quality concerns throughout the product and service lifecycle. Lead customer complaint investigations, root cause analysis ...

GDH Consulting

Customer Quality Specialist

Tulsa, OK · On-site

$55 - $65/hr

... engineering, and quality teams to ensure effective resolution of customer quality concerns throughout the product and service lifecycle. Lead customer complaint investigations, root cause analysis ...

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Customer Complaint Engineer information

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$19

$32

$48

How much do customer complaint engineer jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for customer complaint engineer in the United States is $32.95, according to ZipRecruiter salary data. Most workers in this role earn between $24.28 and $39.90 per hour, depending on experience, location, and employer.

What states have the most Customer Complaint Engineer jobs?

States with the most job openings for Customer Complaint Engineer jobs include:

What are popular job titles related to Customer Complaint Engineer jobs?

For Customer Complaint Engineer jobs, the most frequently searched job titles are:

Infographic showing various Customer Complaint Engineer job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $68,537 per year, or $33 per hour.

Customer Complaint Coordinator

San Antonio, TX • On-site

Spectra force
See more jobs at Spectra forceexternal

Contractor

Re-posted 3 days ago

Job description

Company Description
Spectraforce is a leading global services firm that provides a portfolio of consulting, staffing and outsourcing services and solutions to a broad range of clients and industries worldwide. We are headquartered in Raleigh, NC, USA and have offshore global delivery centers in Pune, Chandigarh, Banglore and Hyderabad, India.
Job Description
  • Comprehensive knowledge of Quality System standards and regulations including 21 CFR 803 & 820, and ISO 13485 / 14971
  • One(1) or more years of experience with medical terminology, clinical or laboratory knowledge, and familiarity with client`s products.
  • Two (2) year or more experience in the complaint handling, Medical Device industry, Customer relations, complaint trending, MDR submissions, FDA regulations, GMP.

Skills:
  • Strong analytical, deductive reasoning and listening skills
  • Must be able to communicate precisely and accurately to all levels of the organization
  • Ability to speak multiple languages preferred including Spanish, Portuguese, and French.
  • Strong interpersonal skills with the ability to effectively lead a multi-functional audit team
  • Strong project management skills

Qualifications
Education:
  • BS Degree in Science or Engineering or Business, or applicable work experience

Complexity of Duties:
  • Duties are very complex in nature and pertain to the overall in
  • Under the direction of the Manager, Customer Management Center, manages activities and procedures associated with complaints concerning client`s products.
  • Accountable for setting own work direction and completing work tasks.
  • Supervise the processing of customer complaints including maintenance of complaint files, responses to customers and Quality reports.
  • Responsible for a variety of mechanical and functional product evaluations related to the investigation of customer complaints. As well as supporting Market Segment Teams.
  • Able to manage the end to end process of customer complaints including utilization of the database systems used to process complaints.

Responsibilities:
  • Contribute to the business-wide quality strategy and quality objectives
  • Maintain systems to monitor and facilitate the timely investigations and close out of complaints. Ensure systems workflow precludes lengthy unanswered complaints.
  • Manage the process of the complaint handling system

Additional Information
Thanks & Regards
Monika Kanwar
Client Delivery Executive
Spectraforce Technologies Inc.
Phone No# 919-887-6786 EXT-4065
Fax No# 919-573-9398
Email: mkanwar@spectraforce.com
Visit us: http://www.spectraforce.com

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