This role is responsible for defining customer-centric frameworks that inform how Walmart engages high-value segments across physical and digital experiences. As a key strategic leader, this position ...
This role is responsible for defining customer-centric frameworks that inform how Walmart engages high-value segments across physical and digital experiences. As a key strategic leader, this position ...
This role is responsible for defining customer-centric frameworks that inform how Walmart engages high-value segments across physical and digital experiences. As a key strategic leader, this position ...
This role is responsible for defining customer-centric frameworks that inform how Walmart engages high-value segments across physical and digital experiences. As a key strategic leader, this position ...
Group Director, Technology Operations - Customer Growth
Springdale, AR · On-site
$160K - $320K/yr
This role is responsible for defining customer-centric frameworks that inform how Walmart engages high-value segments across physical and digital experiences. As a key strategic leader, this position ...
Group Director, Technology Operations - Customer Growth
Springdale, AR · On-site
$160K - $320K/yr
This role is responsible for defining customer-centric frameworks that inform how Walmart engages high-value segments across physical and digital experiences. As a key strategic leader, this position ...
Group Director, Technology Operations - Customer Growth
Rogers, AR · On-site
$160K - $320K/yr
This role is responsible for defining customer-centric frameworks that inform how Walmart engages high-value segments across physical and digital experiences. As a key strategic leader, this position ...
Group Director, Technology Operations - Customer Growth
Rogers, AR · On-site
$160K - $320K/yr
This role is responsible for defining customer-centric frameworks that inform how Walmart engages high-value segments across physical and digital experiences. As a key strategic leader, this position ...
This role is responsible for defining customer-centric frameworks that inform how Walmart engages high-value segments across physical and digital experiences. As a key strategic leader, this position ...
This role is responsible for defining customer-centric frameworks that inform how Walmart engages high-value segments across physical and digital experiences. As a key strategic leader, this position ...
This role is responsible for defining customer-centric frameworks that inform how Walmart engages high-value segments across physical and digital experiences. As a key strategic leader, this position ...
This role is responsible for defining customer-centric frameworks that inform how Walmart engages high-value segments across physical and digital experiences. As a key strategic leader, this position ...
This role is responsible for defining customer-centric frameworks that inform how Walmart engages high-value segments across physical and digital experiences. As a key strategic leader, this position ...
This role is responsible for defining customer-centric frameworks that inform how Walmart engages high-value segments across physical and digital experiences. As a key strategic leader, this position ...
This role is responsible for defining customer-centric frameworks that inform how Walmart engages high-value segments across physical and digital experiences. As a key strategic leader, this position ...
This role is responsible for defining customer-centric frameworks that inform how Walmart engages high-value segments across physical and digital experiences. As a key strategic leader, this position ...
This role is responsible for defining customer-centric frameworks that inform how Walmart engages high-value segments across physical and digital experiences. As a key strategic leader, this position ...
This role is responsible for defining customer-centric frameworks that inform how Walmart engages high-value segments across physical and digital experiences. As a key strategic leader, this position ...
Group Director, Technology Operations - Customer Growth
Anderson, MO · On-site
$160K - $320K/yr
This role is responsible for defining customer-centric frameworks that inform how Walmart engages high-value segments across physical and digital experiences. As a key strategic leader, this position ...
Group Director, Technology Operations - Customer Growth
Anderson, MO · On-site
$160K - $320K/yr
This role is responsible for defining customer-centric frameworks that inform how Walmart engages high-value segments across physical and digital experiences. As a key strategic leader, this position ...
Customer Service Representative
Oxon Hill, MD · On-site
$16.25 - $22/hr
The ideal candidate will have excellent communication skills, problem-solving abilities, and a customer-centric approach.
Customer Service Representative
Oxon Hill, MD · On-site
$16.25 - $22/hr
The ideal candidate will have excellent communication skills, problem-solving abilities, and a customer-centric approach.
Group Director, Technology Operations - Customer Growth
Lowell, AR · On-site
$160K - $320K/yr
This role is responsible for defining customer-centric frameworks that inform how Walmart engages high-value segments across physical and digital experiences. As a key strategic leader, this position ...
Group Director, Technology Operations - Customer Growth
Lowell, AR · On-site
$160K - $320K/yr
This role is responsible for defining customer-centric frameworks that inform how Walmart engages high-value segments across physical and digital experiences. As a key strategic leader, this position ...
This role is responsible for defining customer-centric frameworks that inform how Walmart engages high-value segments across physical and digital experiences. As a key strategic leader, this position ...
This role is responsible for defining customer-centric frameworks that inform how Walmart engages high-value segments across physical and digital experiences. As a key strategic leader, this position ...
Customer Service Representative - Part Time
Sioux City, IA · On-site
$15.25 - $21/hr
Are you interested in working in the business aviation industry and do you enjoy a culture that is customer centric? As a Customer Service Representative, you will be an integral part of providing ...
Quick apply
Customer Service Representative - Part Time
Sioux City, IA · On-site
$15.25 - $21/hr
Are you interested in working in the business aviation industry and do you enjoy a culture that is customer centric? As a Customer Service Representative, you will be an integral part of providing ...
Customer Service Representative
Oxon Hill, MD · On-site
$16.25 - $22/hr
The ideal candidate will have excellent communication skills, problem-solving abilities, and a customer-centric approach.
Customer Service Representative
Oxon Hill, MD · On-site
$16.25 - $22/hr
The ideal candidate will have excellent communication skills, problem-solving abilities, and a customer-centric approach.
Leading our frontline teams, you will equip and empower them to deliver customer-centric support at every touchpoint and elevate their insights cross-functionally-across Product, Design, and ...
Leading our frontline teams, you will equip and empower them to deliver customer-centric support at every touchpoint and elevate their insights cross-functionally-across Product, Design, and ...
Passion for customer-centric solutions and delivering exceptional customer experiences * Ability to apply business objectives to functional areas * Strong written and verbal communication skills
Passion for customer-centric solutions and delivering exceptional customer experiences * Ability to apply business objectives to functional areas * Strong written and verbal communication skills
Customer Service Product Specialist | Part Time
Chandler, AZ · On-site
$16.75 - $22.25/hr
Inflection HR is looking to hire a Customer Service Product Specialist to join our customer centric organization. Our team delivers high quality end-user support to our customers, while utilizing ...
Customer Service Product Specialist | Part Time
Chandler, AZ · On-site
$16.75 - $22.25/hr
Inflection HR is looking to hire a Customer Service Product Specialist to join our customer centric organization. Our team delivers high quality end-user support to our customers, while utilizing ...
Customer Service Representative
$15.75 - $21.50/hr
Customer Centric * Professional Duties & Responsibilities * Using the CRM database to process sales orders, send order confirmations, update orders for billing * Answering incoming calls regarding ...
Customer Service Representative
$15.75 - $21.50/hr
Customer Centric * Professional Duties & Responsibilities * Using the CRM database to process sales orders, send order confirmations, update orders for billing * Answering incoming calls regarding ...
Customer Service Representative
$15.75 - $21.50/hr
Customer Centric * Professional Duties & Responsibilities * Using the CRM database to process sales orders, send order confirmations, update orders for billing * Answering incoming calls regarding ...
Customer Service Representative
$15.75 - $21.50/hr
Customer Centric * Professional Duties & Responsibilities * Using the CRM database to process sales orders, send order confirmations, update orders for billing * Answering incoming calls regarding ...
Customer Centric information
See salary details
$9.86 - $11.41
2% of jobs
$11.41 - $12.96
4% of jobs
$12.96 - $14.51
11% of jobs
$15.37 is the 25th percentile. Wages below this are outliers.
$14.51 - $16.06
15% of jobs
The median wage is $17.49 / hr.
$16.06 - $17.61
20% of jobs
$17.61 - $19.17
15% of jobs
$20.23 is the 75th percentile. Wages above this are outliers.
$19.17 - $20.72
13% of jobs
$20.72 - $22.27
7% of jobs
$22.27 - $23.82
6% of jobs
$23.82 - $25.37
4% of jobs
$25.37 - $26.92
3% of jobs
$9
$18
$26
How much do customer centric jobs pay per hour?
As of Jun 12, 2026, the average hourly pay for customer centric in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.
What job makes $10,000 a month without a degree?
A customer-centric sales or business development role, such as high-level sales executive or account manager, can potentially earn $10,000 or more monthly through commissions and bonuses. Success in these roles often depends on strong communication skills, industry knowledge, and a proven sales record, rather than formal education.
What does it mean to be customer centric in a job role?
Being customer centric means placing the needs, preferences, and satisfaction of customers at the core of every business decision and interaction. It involves actively listening to customers, anticipating their needs, and consistently delivering solutions and services that exceed their expectations. Customer centric employees strive to build long-term relationships, foster loyalty, and ensure that the overall customer experience is positive and valuable. This approach often leads to increased customer satisfaction, retention, and business growth.
What are the key skills and qualifications needed to thrive as a Customer Centric professional, and why are they important?
To thrive in a customer-centric role, you need strong interpersonal skills, a deep understanding of customer service principles, and often a background in business, communications, or a related field. Familiarity with customer relationship management (CRM) systems and support platforms like Salesforce or Zendesk is typically required. Outstanding communication, problem-solving, and empathy are vital soft skills that help build trust and resolve customer issues effectively. These skills and tools are crucial for fostering customer loyalty, ensuring satisfaction, and driving business success.
What is the difference between Customer Centric vs Customer Service Representative?
| Aspect | Customer Centric | Customer Service Representative |
|---|---|---|
| Primary Focus | Building long-term customer relationships and understanding customer needs | Handling individual customer inquiries and resolving issues |
| Skills & Certifications | Communication, empathy, problem-solving, customer relationship management (CRM) tools | Communication, problem-solving, product knowledge, often customer service certifications |
| Work Environment | Strategic roles, often in marketing, sales, or customer experience teams | Frontline support, call centers, retail, or online support |
Customer Centric roles focus on creating a customer-first approach to improve overall experience and loyalty, while Customer Service Representatives handle direct interactions to resolve specific issues. Both roles require strong communication skills, but Customer Centric positions are more strategic, aiming to enhance long-term relationships.
Is CSR a good entry level position?
Customer Service Representative (CSR) roles are commonly considered good entry-level positions because they require minimal prior experience and develop communication, problem-solving, and interpersonal skills. These roles often offer on-the-job training and can serve as a stepping stone to other customer-focused or administrative careers.
How does a customer-centric role typically collaborate with other departments to enhance the customer experience?
A customer-centric role often acts as a bridge between customers and various internal teams, such as product development, marketing, and support. Professionals in this role gather customer feedback and insights, then work closely with these departments to address concerns, improve products, and streamline processes. This cross-functional collaboration ensures that customer needs are prioritized throughout the organization, leading to more effective solutions and a consistent customer experience. Regular meetings and clear communication channels are essential to facilitate this teamwork.
What is a customer-centric role?
A customer-centric role focuses on prioritizing customer needs and satisfaction, often involving direct interaction with clients, problem-solving, and ensuring positive experiences. Employees in these roles typically use communication skills, empathy, and customer service tools to build loyalty and improve service quality.
How can I make 2000 a week working from home?
Customer-centric roles such as remote sales, customer support, or account management can offer high earning potential, especially with commissions or bonuses. Developing strong communication skills, industry knowledge, and using tools like CRM software can help increase income, but earning $2000 weekly typically requires experience, a high-volume client base, or performance-based incentives.
More about Customer Centric jobs
What states have the most Customer Centric jobs? States with the most job openings for Customer Centric jobs include:
What job categories do people searching Customer Centric jobs look for? The top searched job categories for Customer Centric jobs are:
$160K - $320K/yr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 9 days ago
Walmart rating
6.0
Based on 21,690 frontline employees who took The Breakroom Quiz
22nd of 39 rated national retailers
Job description
Position Summary...The Group Director, Customer Growth leads the development and execution of omni-channel customer growth strategies that drive acquisition, migration, and long-term retention. This role is responsible for defining customer-centric frameworks that inform how Walmart engages high-value segments across physical and digital experiences.
As a key strategic leader, this position partners cross-functionally across Marketing, Ecommerce, Product, Technology, and Decision Sciences to align on priorities, shape investment decisions, and embed customer-centric thinking into enterprise initiatives. The role oversees the development of scalable growth strategies, measurement frameworks, and experimentation roadmaps to optimize customer outcomes and business performance.
This leader will champion platform thinking across customer journeys, leveraging insights, data, and innovation to continuously evolve how Walmart delivers differentiated value to its customers.
About the team:
The Customer Growth team is focused on accelerating omni-channel customer acquisition, engagement, and retention through data-driven strategies and cross-functional collaboration. The team partners closely with marketing, merchandising, product, and analytics organizations to define high-impact customer journeys and deliver value propositions that resonate across channels.
This group plays a critical role in shaping how Walmart identifies its highest opportunity customer segments, designs scalable engagement strategies, and measures success through actionable insights. The team operates with a strong emphasis on innovation, experimentation, and continuous improvement to drive sustainable growth and deepen customer relationshipsWhat you'll do...What you’ll do:
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $160,000.00 - $320,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
- Stock
As a key strategic leader, this position partners cross-functionally across Marketing, Ecommerce, Product, Technology, and Decision Sciences to align on priorities, shape investment decisions, and embed customer-centric thinking into enterprise initiatives. The role oversees the development of scalable growth strategies, measurement frameworks, and experimentation roadmaps to optimize customer outcomes and business performance.
This leader will champion platform thinking across customer journeys, leveraging insights, data, and innovation to continuously evolve how Walmart delivers differentiated value to its customers.
About the team:
The Customer Growth team is focused on accelerating omni-channel customer acquisition, engagement, and retention through data-driven strategies and cross-functional collaboration. The team partners closely with marketing, merchandising, product, and analytics organizations to define high-impact customer journeys and deliver value propositions that resonate across channels.
This group plays a critical role in shaping how Walmart identifies its highest opportunity customer segments, designs scalable engagement strategies, and measures success through actionable insights. The team operates with a strong emphasis on innovation, experimentation, and continuous improvement to drive sustainable growth and deepen customer relationshipsWhat you'll do...What you’ll do:
- Develop and execute enterprise-level customer growth strategies that drive acquisition, migration, and retention across omni-channel experiences
- Partner across Marketing, Ecommerce, Product/Tech, Merchandising, and Decision Sciences to define priority customer segments, journeys, and growth opportunities
- Design and implement scalable customer segmentation frameworks that identify high-value audiences and inform strategic decision making
- Lead cross-functional experimentation to develop and optimize customer capabilities, ensuring the right value proposition is delivered at the right time and through the right channel
- Establish frameworks to operationalize customer-centric value propositions across physical and digital touchpoints, ensuring consistency and impact at scale
- Drive platform-based thinking across customer missions and journeys, enabling collaboration across stakeholders to accelerate innovation and value creation
- Develop and oversee performance measurement frameworks, including key input and output metrics, to evaluate customer growth, engagement, and migration
- Use data and insights to assess performance, inform strategy, and advocate for customer-centric decision making in executive forums
- Extensive experience developing and executing customer growth or lifecycle strategies within a complex, omni-channel environment
- Proven leadership in driving cross-functional alignment across marketing, product, technology, and analytics teams to deliver business outcomes
- Strong expertise in customer segmentation, journey design, and growth strategy development grounded in data and insights
- Demonstrated ability to build and scale measurement frameworks that translate performance into actionable insights and strategic direction
- Experience leading experimentation and innovation initiatives to optimize customer engagement and value creation
- Exceptional communication and influencing skills, with the ability to advocate for customer-centric strategies at the executive level
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $160,000.00 - $320,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
- Stock
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Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business,information systems, project/program management, information technology, finance, management, or related area and 8 years’ experience inproject management, program management, program operations, or related area.Option 2: 10 years’ experience in project management, program management, program operations, or related area.5 years’ supervisory experience.Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 7 years' experience in project management, program management, program operations, or related area., We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.Primary Location...1601 SE 10th St, Bentonville, AR 72716, United States of AmericaWalmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
About Walmart
Sourced by ZipRecruiter
From our humble beginnings as a small discount retailer in Rogers, Ark., Walmart has opened thousands of stores in the U.S. and expanded internationally. Through innovation, we're creating a seamless experience to let customers shop anytime and anywhere online and in stores. We are creating opportunities and bringing value to customers and communities around the globe. Walmart operates approximately 10,500 stores and clubs in 19 countries and eCommerce websites. We employ 2.1 million associates around the world — nearly 1.6 million in the U.S. alone.
Industry
Retail and transportation and warehousing
Company size
10,000+ Employees
Headquarters location
Bentonville, AR, US