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Customer Care Reporting Analyst Jobs (NOW HIRING)

Ardent Health

Financial Reporting Analyst

Brentwood, TN · On-site

Ardent Health is a leading provider of healthcare in growing mid-sized urban communities across the ... The Financial Reporting Analyst is a role designed to collaborate across accounting, decision ...

WSFS Bank

Financial Reporting Analyst

Philadelphia, PA · On-site

$53K - $88K/yr

... customer service. Our products and services are offered to the business community primarily through financing programs with equipment manufacturers, distributors, and dealers. NewLane Finance is ...

Greystone

Investor Reporting Analyst

Warrenton, VA · Hybrid

... are finance, with $13 billion in loan originations in 2025. The firm consistently ranks in the Top ... Prepare and analyze investor reports. * Remit funds. * Resolve exceptions and variances.

Penske

Financial Reporting Analyst

Beachwood, OH · On-site

Maintain stakeholder relationships with the customer finance team as single point of contact ... Develop automated solutions for analysis around financial reporting * Facilitate automated ...

Nestle

Financial Reporting Analyst

Saint Louis, MO

$68K - $90K/yr

... in pet care. Discover your purpose and fuel your passions when you bring your love of pets to a ... Position Summary As a Financial Analyst on the Financial Reporting team, you will help ensure the ...

MVB Bank, Inc.

WHAT YOU'LL DO * Assist with the production and analysis of internal and external reporting ... What we care about most is allowing you to develop and, in return, you help us become a stronger ...

Versant Health, Inc.

Our purpose is to make healthy vision a reality for everyone by improving access to care and ... customers utilizing GeoAccess and NetMinder programs and ad hoc reporting. Where you will have an ...

TEKsystems

Power BI Reporting Analyst

Charlotte, NC · Remote

$45 - $50/hr

Contact center, customer service, operations, or customer experience reporting experience ... Reporting Analyst * Data Reporting Analyst * Business Intelligence Analyst * BI Developer

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Customer Care Reporting Analyst information

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How much do customer care reporting analyst jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for customer care reporting analyst in the United States is $29.69, according to ZipRecruiter salary data. Most workers in this role earn between $20.91 and $35.58 per hour, depending on experience, location, and employer.

What is the difference between Customer Care Reporting Analyst vs Customer Service Representative?

AspectCustomer Care Reporting AnalystCustomer Service Representative
Primary FocusAnalyzing customer data, generating reports, improving service strategiesHandling customer inquiries, resolving issues, providing support
Required SkillsData analysis, reporting tools, communication skillsCommunication, problem-solving, product knowledge
Work EnvironmentOffice-based, data-driven tasks, collaboration with teamsCall centers, retail, direct customer interaction
Common CertificationsData analysis, customer service certificationsCustomer service certifications, communication skills training

The Customer Care Reporting Analyst primarily focuses on analyzing customer data and generating reports to enhance service quality, while the Customer Service Representative directly interacts with customers to resolve issues. Both roles require strong communication skills, but the analyst role emphasizes data analysis and reporting, often in an office setting, whereas the representative role involves direct customer interaction in call centers or retail environments.

What is a customer care reporting analyst?

A customer care reporting analyst is responsible for collecting, analyzing, and presenting data related to customer service performance. They use tools like Excel or business intelligence software to generate reports that help improve customer satisfaction and operational efficiency.

What cities are hiring for Customer Care Reporting Analyst jobs?

Cities with the most Customer Care Reporting Analyst job openings:

What states have the most Customer Care Reporting Analyst jobs?

States with the most job openings for Customer Care Reporting Analyst jobs include:

What are popular job titles related to Customer Care Reporting Analyst jobs?

For Customer Care Reporting Analyst jobs, the most frequently searched job titles are:

Marketing Reporting Analyst

Manhattan, NY • On-site

Brown Brothers Harriman & Co.
Finance and Insurance • 1 - 5K employees
Learn more about Brown Brothers Harriman & Co.external

$75K - $90K/yr

Other

Re-posted 17 days ago

Job description

Join us as a Marketing Reporting Analyst.

As a Marketing Reporting Analyst for Capital Partners Marketing & Sales Enablement, you will be responsible for contributing and executing Marketing Operations Activities.

Responsibilities
  • Develop a comprehensive understanding of Capital Partners Marketing’s business line and products to produce and maintain key marketing collateral
  • Deliver day‑to‑day core marketing operations processes and/or materials to support best‑in‑class collateral, presentations, and email campaigns
  • Collaborate with Relationship Managers to create client presentations
  • Work closely with Data Governance, Technology, and various groups throughout the firm to help enhance existing platforms, build new tools, and ultimately automate production processes
  • Collaborate with stakeholders to understand product positioning and marketing requirements to service our existing client base and new prospects
  • Convert complex data and concepts to attractive tables, graphs, maps, and charts using Word, Excel, PowerPoint, and InDesign
  • Capture, analyze and report appropriate ROI data and make recommendations for the ongoing optimization of activities
  • Implement marketing technology best practices and recommend improvements based on firm and industry guidelines to drive business results
  • Identify and elevate issues and contribute to projects to maintain data and messaging integrity
  • Coordinate the tracking and reporting of key budget planning, operational processes, and reports throughout the year
  • Assist with special projects on an ad‑hoc basis
Qualifications
  • Bachelor’s degree required
  • 3+ years of working experience and/or knowledge of the securities industry is preferred
  • Proficient in Adobe Creative Cloud (Illustrator, Photoshop, Acrobat and InDesign) and ability to learn how to leverage automation platforms
  • Excellent written and verbal communication skills with a professional customer‑service approach
  • Ability to multi‑task and meet deadlines while working under pressure
  • Strong attention to detail and willingness to learn and optimize processes
  • Organized and willing to take on additional responsibilities
  • Ability to work with autonomy as well as in a team environment
  • Resourceful and creative problem‑solver
  • Proficiency in Excel, Word, and PowerPoint

Salary Range (NY): $75,000 – $90,000 base salary + annual bonus opportunity. BBH and its affiliates’ compensation program includes base salary, discretionary bonuses, and profit‑sharing. The anticipated base salary range shown above is only for the indicated location(s) and may differ in other locations due to cost‑of‑living and labor considerations.

BBH’s total rewards package includes long‑term savings, healthcare, income protection, professional development opportunities, and time off to support your overall well‑being.

Equal Opportunity Employer

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, creed, marital status, sexual orientation, gender identity, disability status, protected veteran status, or any other protected status under federal, state or local law.

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