ZipRecruiter

Log In

1

Customer Care Manager Jobs in Decatur, IL (NOW HIRING)

Miles Chevrolet

Automotive Detailer

Decatur, IL · On-site

$14.50 - $17.50/hr

Inspect vehicles for cosmetic damages or issues and report them to management. * Maintain cleaning ... We are committed to providing outstanding customer care and maintaining a welcoming and inclusive ...

Miles Chevrolet

Automotive Detailer

Decatur, IL · On-site

$14.50 - $17.50/hr

Inspect vehicles for cosmetic damages or issues and report them to management. * Maintain cleaning ... We are committed to providing outstanding customer care and maintaining a welcoming and inclusive ...

Miles Chevrolet

Automotive Detailer

Decatur, IL · On-site

$14.50 - $17.50/hr

Inspect vehicles for cosmetic damages or issues and report them to management. * Maintain cleaning ... We are committed to providing outstanding customer care and maintaining a welcoming and inclusive ...

Walmart

Auto Care Center Service Manager

Decatur, IL · On-site

$20 - $33/hr

Mid-Shift, Closing Location Walmart Supercenter #1690 4224 N PROSPECT ST, DECATUR, IL, 62526, US Job Overview These Auto Care Center roles focus on the needs of our customers who entrust us with the ...

Carevet

CSR

Lincoln, IL · On-site

$15.50 - $21.25/hr

Schedule appointments and manage the clinic's calendar efficiently. * Answer client inquiries ... Previous experience as a Customer Service Representative, preferably in a veterinary or animal care ...

CareVet

CSR

Lincoln, IL · On-site

$15.50 - $21.25/hr

Schedule appointments and manage the clinic's calendar efficiently. * Answer client inquiries ... Previous experience as a Customer Service Representative, preferably in a veterinary or animal care ...

CareVet

CSR

Lincoln, IL · On-site

$15 - $17.50/hr

Schedule appointments and manage the clinic's calendar efficiently. * Answer client inquiries ... Previous experience as a Customer Service Representative, preferably in a veterinary or animal care ...

The Animal Hospital

CSR

Lincoln, IL · On-site

$15.50 - $21.25/hr

Schedule appointments and manage the clinic's calendar efficiently. * Answer client inquiries ... Previous experience as a Customer Service Representative, preferably in a veterinary or animal care ...

The Animal Hospital

CSR

Lincoln, IL · On-site

$15 - $17.50/hr

Schedule appointments and manage the clinic's calendar efficiently. * Answer client inquiries ... Previous experience as a Customer Service Representative, preferably in a veterinary or animal care ...

Aramsco, Inc.

Customer Success Representative

Decatur, IL · On-site

$16.50/hr

... care, cleaning and surface preparation. The company has more than 60 locations through which it ... Manage customers clear communication and problem solving * Work with internal departments to ...

Niemann Foods

Save-A-Lot Clerk

Decatur, IL

$18/hr

... customer care. ESSENTIAL DUTIES AND RESPONSIBILITIES * Drives store sales by ensuring that all ... Niemann Foods Management retains the discretion to add to or change the position requirements at ...

Niemann Foods

Save-A-Lot Clerk

Decatur, IL

$18/hr

... customer care. ESSENTIAL DUTIES AND RESPONSIBILITIES * Drives store sales by ensuring that all ... Niemann Foods Management retains the discretion to add to or change the position requirements at ...

Niemann Foods

Save-A-Lot Clerk

Decatur, IL

$18/hr

... customer care. ESSENTIAL DUTIES AND RESPONSIBILITIES * Drives store sales by ensuring that all ... Niemann Foods Management retains the discretion to add to or change the position requirements at ...

Vivian Health

RN Case Manager in Decatur, IL

Decatur, IL · On-site

$60K - $129K/yr

Help us elevate our patient care to a whole new level! Join our Aetna team as an industry leader in ... Our teams reflect the customers, patients, members and communities we serve and we are committed to ...

Save-A-Lot

Save-A-Lot Clerk

Decatur, IL · On-site

$18/hr

... customer care. ESSENTIAL DUTIES AND RESPONSIBILITIES * Drives store sales by ensuring that all ... Niemann Foods Management retains the discretion to add to or change the position requirements at ...

Niemann Foods

Save-A-Lot Clerk

Decatur, IL

$18/hr

... customer care. ESSENTIAL DUTIES AND RESPONSIBILITIES * Drives store sales by ensuring that all ... Niemann Foods Management retains the discretion to add to or change the position requirements at ...

Vivian Health

RN Case Manager in Lincoln, IL

Lincoln, IL · On-site

$60K - $129K/yr

Help us elevate our patient care to a whole new level! Join our Aetna team as an industry leader in ... Our teams reflect the customers, patients, members and communities we serve and we are committed to ...

Primient

Associate, Customer Excellence

Decatur, IL · On-site

$14 - $19.50/hr

Partnering with sales, this role manages customer relationships and sets expectations to ensure ... Multiple Healthcare plan choices * Dental and vision insurance * A 401(k) plan with company and ...

Tjx

Customer Experience Coordinator

Forsyth, IL · On-site

$16 - $16.50/hr

Partners with Management on Associate training needs to increase effectiveness * Ensures adherence ... HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid ...

previous pagenext page

Showing results 21-40

All JobsCustomer Care JobsCustomer Care Manager JobsCustomer Care Manager Jobs in Decatur, IL

Customer Care Manager information

See Decatur, IL salary details

$23.8K

$56.3K

$98K

How much do customer care manager jobs pay per year?

As of Sep 13, 2026, the average yearly pay for customer care manager in Decatur, IL is $56,257.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,800.00 and $67,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer care manager?

To thrive as a Customer Care Manager, you need expertise in customer service, problem-solving, and team leadership, typically supported by experience in customer-facing roles and sometimes a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems, contact center software, and data analytics tools is often required. Outstanding communication, conflict resolution, and emotional intelligence are vital soft skills for managing teams and handling escalated customer issues. These skills and qualities are important to ensure customer satisfaction, efficient team operations, and the effective resolution of complex customer concerns.

What are the most common challenges faced by a customer care manager, and how can they be addressed?

Customer Care Managers often face challenges such as managing high customer expectations, handling escalated complaints, and ensuring consistent service quality across the team. To address these, it’s important to implement clear communication protocols, provide ongoing training for staff, and utilize customer feedback to drive improvements. Building a strong, collaborative team environment also helps in distributing workload effectively and maintaining high morale, which in turn improves customer satisfaction.

What does a customer care manager do?

A customer care manager oversees customer service operations, ensuring customer satisfaction and resolving issues efficiently. They manage support teams, develop service policies, and use tools like CRM software to track interactions, often requiring strong communication and leadership skills. The role typically involves monitoring service quality and implementing improvements to enhance the customer experience.

What are the most commonly searched types of Customer Care jobs in Decatur, IL?

The most popular types of Customer Care jobs in Decatur, IL are:

What job categories do people searching Customer Care Manager jobs in Decatur, IL look for?

The top searched job categories for Customer Care Manager jobs in Decatur, IL are:

What cities near Decatur, IL are hiring for Customer Care Manager jobs?

Cities near Decatur, IL with the most Customer Care Manager job openings:

Customer Care Manager jobs near you
Infographic showing various Customer Care Manager job openings in Decatur, IL as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $56,257 per year, or $27 per hour.

Automotive Detailer

Decatur, IL • On-site

Miles Chevrolet
11 - 50 employees
Learn more about Miles Chevroletexternal

$14.50 - $17.50/hr

Full-time

Re-posted 25 days ago

Job description

Miles Chevrolet is seeking a dedicated Automotive Detailer to join our team in Decatur, IL. In this role, you will be responsible for ensuring that all vehicles are cleaned, polished, and detailed to the highest standards, helping to maintain the appearance and condition of our inventory to provide an exceptional customer experience.

Responsibilities
  • Thoroughly clean and detail vehicles inside and out, including washing, waxing, vacuuming, and polishing.
  • Inspect vehicles for cosmetic damages or issues and report them to management.
  • Maintain cleaning equipment and supplies to ensure quality and safety standards.
  • Support the sales team by preparing vehicles to be showroom-ready and ready for customer delivery.
  • Maintain a clean and organized work environment.
Requirements
  • Previous experience in automotive detailing or a related field is preferred but not required.
  • Strong attention to detail and high standards for cleanliness and presentation.
  • Ability to work efficiently and collaboratively in a fast-paced environment.
  • Good communication skills and a positive attitude.
  • Ability to stand, bend, and lift for extended periods.
Benefits
  • Competitive compensation package.
  • Opportunities for professional growth and development.
  • Supportive and friendly work environment.
  • Employee discounts on service and vehicle purchases.
About the Company

Miles Chevrolet has been proudly serving the Decatur, IL community with exceptional automotive sales and service. We are committed to providing outstanding customer care and maintaining a welcoming and inclusive workplace for our team members. Join us and be a part of a company that values integrity, quality, and community involvement.

```

Apply