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Customer Care Assistant Jobs in Rialto, CA (NOW HIRING)

GHP Management

CUSTOMER CARE SPECIALIST

Ontario, CA · On-site

$19 - $22/hr

Customer Care Specialist Paseos At Ontario - Ontario, CA 91764 Overview Salary Range $19.00 - $22 ... * Assist with all inquiries, including move-in process, resident requests, follow-up, ...

Stanley Black & Decker

Customer Care Manager

Walnut, CA · On-site

$86K - $139K/yr

Customer Care Manager Walnut, CA USA Come build something that matters. It takes great people to ... Supervise the regional warehouse operations teams and assist with training personnel. The Person:

Traveling with Tasha

Customer Care Associate

Moreno Valley, CA · On-site

$14.75 - $20.50/hr

About the job Customer Care Associate Overview We are looking for a Customer Relations Specialist ... In this role, you will assist clients in exploring travel options, coordinating reservations, and ...

Sbdinc

Customer Care Manager

Walnut, CA · On-site

$86K - $139K/yr

Customer Care Manager Walnut, CA USA Come build something that matters. It takes great people to ... Supervise the regional warehouse operations teams and assist with training personnel. The Person:

JNH Lifestyles

Customer Care Representative

Ontario, CA · On-site

$16.25 - $22/hr

We are currently seeking an exceptional Customer Service Specialist to assist us in continuing our tradition of providing top-notch customer service. The position is located in Ontario, California.

JNH Lifestyles

Customer Care Representative

Ontario, CA · On-site

$16 - $21.75/hr

We are currently seeking an exceptional Customer Service Specialist to assist us in continuing our tradition of providing top-notch customer service. The position is located in Ontario, California.

JNH Lifestyles

Customer Care Representative

Ontario, CA

$16 - $21.75/hr

We are currently seeking an exceptional Customer Service Specialist to assist us in continuing our tradition of providing top-notch customer service. The position is located in Ontario, California.

JNH Lifestyles

Customer Care Representative

Ontario, CA · On-site

$18 - $19/hr

We are currently seeking an exceptional Customer Service Specialist to assist us in continuing our tradition of providing top-notch customer service. The position is located in Ontario, California.

Kaiser Permanente

Patient Care Assistant

Riverside, CA · On-site

$17 - $23.25/hr

Exhibits excellent customer relations to patients, visitors, physicians and co-workers; shows ... Patient Care Assistant LOCATION: Riverside, California REQNUMBER: 1433778 External hires must pass ...

Phenom People

Patient Care Assistant

Loma Linda, CA · On-site

$16.75 - $22.75/hr

The Patient Care Assistant (PCA), works under the direct supervision of the Registered Nurse (RN) ... Utilizes effective interpersonal skills to maximize excellence in customer service and follows ...

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All JobsCustomer Care JobsCustomer Care Assistant JobsCustomer Care Assistant Jobs in Rialto, CA

Customer Care Assistant information

See Rialto, CA salary details

$11

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$28

How much do customer care assistant jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for customer care assistant in Rialto, CA is $20.08, according to ZipRecruiter salary data. Most workers in this role earn between $16.63 and $22.88 per hour, depending on experience, location, and employer.

What is a customer care assistant?

Customer Care Assistants are professionals who provide support and assistance to customers, often acting as the first point of contact for inquiries, complaints, and general service requests. They work in a variety of industries, including retail, banking, and telecommunications, helping customers by answering questions, resolving issues, and ensuring a positive experience. Their responsibilities may include handling phone calls, responding to emails or chats, processing orders or returns, and maintaining customer records. Excellent communication and problem-solving skills are essential for this role. Customer Care Assistants play a vital role in building customer loyalty and representing the company's values.

What are the key skills and qualifications needed to thrive as a customer care assistant, and why are they important?

To thrive as a Customer Care Assistant, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and proficiency in using phone, email, and chat systems are typically required. Patience, active listening, and adaptability help individuals excel in responding to diverse customer needs and challenging situations. These skills ensure efficient issue resolution and foster positive customer experiences, which are vital for customer retention and organizational reputation.

What are some common challenges faced by customer care assistants, and how can they be managed effectively?

Customer Care Assistants often face challenges such as handling high call volumes, dealing with difficult customers, and managing time efficiently. To overcome these challenges, it's important to stay calm under pressure, actively listen to customers' concerns, and use problem-solving skills to resolve issues effectively. Many organizations provide training and support from supervisors to help team members improve their communication skills and product knowledge, which can make handling tough situations easier. Building strong relationships with colleagues also helps, as team collaboration is key in sharing solutions and managing workloads.

What is the difference between Customer Care Assistant vs Customer Service Representative?

AspectCustomer Care AssistantCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; training often provided
Work EnvironmentRetail stores, call centers, service desksCall centers, retail, online support
Employer & Industry UsageRetail, hospitality, healthcareTelecommunications, banking, retail
Common Search & ComparisonCustomer Care Assistant vs Customer Service Representative

Both roles focus on assisting customers, but Customer Care Assistants often work directly with customers in retail or face-to-face settings, providing hands-on support. Customer Service Representatives typically handle inquiries via phone or online, often in call centers. While their skills overlap, the main difference lies in the work environment and interaction style.

What are the most commonly searched types of Customer Care jobs in Rialto, CA?

The most popular types of Customer Care jobs in Rialto, CA are:

What cities near Rialto, CA are hiring for Customer Care Assistant jobs?

Cities near Rialto, CA with the most Customer Care Assistant job openings:

Customer Care Assistant jobs near you
Infographic showing various Customer Care Assistant job openings in Rialto, CA as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $41,767 per year, or $20.1 per hour.

CUSTOMER CARE SPECIALIST

GHP Management

Ontario, CA • On-site

$19 - $22/hr

Other

Re-posted 4 days ago

Job description

Customer Care Specialist

Paseos At Ontario - Ontario, CA 91764

Overview

Salary Range $19.00 - $22.00 Hourly Position Type Full Time

Description

As the Customer Care Specialist, you will play a crucial role at GHP. Your mission will be to create the greatest possible living experience. You will serve as the first point of contact for all resident interactions onsite. As a successful Customer Care Specialist, you will demonstrate a professional and friendly personality, with an uncompromising desire to deliver an exceptional resident experience. This position is full-time, and is not exempt from overtime.

REPORTS TO: Customer Care Manager and/or Community Manager

ESSENTIAL JOB DUTIES:

  1. Act as first level of contact for all resident inquiries, service requests and concerns.
  2. Create a sense of community and an outstanding living experience for residents.
  3. Resolution driven and promotes positive, proactive resident relations.
  4. Mediate residents' conflicts and provide recommended alternative solutions to management for consideration.
  5. Efficiently handle resident requests and complaints.
  6. Contribute to resident retention efforts through service delivery and participation in resident events and resident outreach.
  7. Assist with all inquiries, including move-in process, resident requests, follow-up, administration, renewal process and move-out process.
  8. Demonstrate service excellence by being a role model for company values, our employee promise, policies and initiatives.
Qualifications

Core Competencies and Professional Requirements:

  • Desire to deliver an exceptional resident and colleague experience in a fast-paced, high-energy environment.
  • Personable, positive, team-oriented mindset.
  • Ability to multitask, work independently, manage competing requests and priorities.
  • High school diploma or equivalent experience.
  • 1-3 years' experience in customer relations within Property Management or similar industry and or 2-3 years combination of customer relations in retail, hospitality property management preferred.
  • Knowledge of Fair Housing preferred.
  • General computer skills required.

Physical Requirements:

  • Regular and physical attendance is required.
  • Frequently move/traverse, ascend/descend stairs in/around apartment homes and community.
  • Constantly positions self to bend, stoop, reach, lift.
  • Occasionally lift/move/carry up to 25lbs with/without assistance.
  • Frequently lift/move/carry 5lbs.
  • Constantly communicate, converse and exchange information with coworkers, vendors, residents and visitors
  • Ability to remain in a stationary position for extended periods of time.
  • Constantly operates computer, 10-key and other office productivity machinery.
  • Constantly works in low to moderate noise levels.
  • Constantly works in outdoor weather conditions.

Cognitive or Mental Requirements:

  • Reading;
  • Writing
  • Ability to communicate clearly
  • Ability to deal with complex issues; and
  • Attention to detail.

Eligibility Requirements:

  • Must have unrestricted work authorization to work in the United States; and
  • Must be willing to submit to a background investigation.

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