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Customer Associate Representative Jobs in California

Western States Oil

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Night Shift Fleet Fueling Driver Class B

San Jose, CA · On-site

$35/hr

This is a customer service-oriented position in an active work environment. * Safely deliver fuel ... associate-representative to work the Bay Area.

Western States Oil

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Night Shift Fleet Fueling Driver Class B

San Jose, CA · On-site

$35/hr

This is a customer service-oriented position in an active work environment. * Safely deliver fuel ... associate-representative to work the Bay Area.

DEFENSIVE INSURANCE SERVICES INC

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(Hybrid) Associate Customer Service Representative

Novato, CA · On-site

$41K - $50K/yr (+ commission)

Job Title: (Hybrid) Associate Customer Service Representative Location: 1561 S Novato Blvd. Ste B Novato, CA 94947 Employment Type: Full-Time About Us: Defensive Insurance Services is a family-owned ...

DEFENSIVE INSURANCE SERVICES INC

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(Hybrid) Associate Customer Service Representative

Novato, CA · On-site

$41K - $50K/yr (+ commission)

Job Title: (Hybrid) Associate Customer Service Representative Location: 1561 S Novato Blvd. Ste B Novato, CA 94947 Employment Type: Full-Time About Us: Defensive Insurance Services is a family-owned ...

FERGUSON

Customer Account Representative

Azusa, CA · On-site

$70K - $100K/yr

Customer Account Representative Since 1953, Ferguson has been a source of quality supplies for a ... This associate will primarily interact with customers via Teams, phone and e-mail. Schedule ...

Connect Staffing

Customer Service Rep

Mira Loma, CA · On-site

$19 - $21/hr

Inside Sales Representative, Customer Service Representative, Counter Sales Associate, Building Materials Sales Coordinator, Branch Sales Associate, Order Entry Specialist, Distribution Sales Rep, ...

Connect Staffing

Customer Service Rep

Mira Loma, CA · On-site

$19 - $21/hr

Inside Sales Representative, Customer Service Representative, Counter Sales Associate, Building Materials Sales Coordinator, Branch Sales Associate, Order Entry Specialist, Distribution Sales Rep, ...

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Customer Associate Representative information

What does a customer associate representative do?

A Customer Associate Representative is responsible for assisting customers with inquiries, resolving issues, and providing information about products or services. They often communicate with customers via phone, email, or chat, ensuring customer satisfaction and maintaining positive relationships. Their duties may also include processing orders, handling complaints, and updating customer records. Strong communication and problem-solving skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as a customer associate representative?

To thrive as a Customer Associate Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic office applications is typically required. Outstanding interpersonal skills, patience, and the ability to remain calm under pressure set top performers apart in this role. These skills and qualities are crucial for effectively resolving customer inquiries, ensuring satisfaction, and maintaining positive company-client relationships.

What are some common challenges faced by customer associate representatives, and how can they be successfully managed?

Customer Associate Representatives often encounter challenges such as handling difficult or upset customers, managing high call volumes, and quickly resolving a variety of issues. Successful representatives develop strong communication skills, patience, and adaptability to address customer concerns effectively. Many organizations provide ongoing training and mentorship, enabling associates to learn conflict resolution techniques and product knowledge, which are essential for overcoming these challenges and ensuring customer satisfaction.

What are the most commonly searched types of Customer Representative jobs in California?

The most popular types of Customer Representative jobs in California are:

What cities in California are hiring for Customer Associate Representative jobs?

Cities in California with the most Customer Associate Representative job openings:

Customer Associate Representative jobs near you

Night Shift Fleet Fueling Driver Class B

San Jose, CA • On-site

Western States Oil
Oil and Gas Extraction • 11 - 50 employees
Learn more about Western States Oilexternal

$35/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago

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Job description

We currently have openings for Service Professionals to work at our San Jose, CA yard! Are you passionate, motivated, have a Class B Driver's License, and looking for a new opportunity? This is a customer service-oriented position in an active work environment.

  • Safely deliver fuel to our commercial and industrial fleet customers
  • Perform daily maintenance checks on company vehicles including pre/post-trip inspections
  • Complete safety check on vehicle before pulling out the hose to dispense fuel
  • Be punctual and reliable
  • Provide excellent customer service
  • Perform other duties as assigned

JOB REQUIREMENTS

  • Possess a valid class B driver's license
  • Hazmat endorsements required.
  • Must be able to pass physical, background check, and pre-employment drug screen as a condition of employment.
  • Provide on-site fueling at customer locations into the truck tanks, equipment, and generators
  • Comfortable working with technology and tech devices (iPad, smartphone, etc.)

PHYSICAL REQUIREMENTS

  • 80 to 150+ individual vehicle fills per shift
  • Consistently able to push, pull, and lift 50 pounds throughout shift
  • Capable of high-volume repetitive body motion of getting in and out of the vehicles, under various weather conditions
  • Must be able to climb ladders and stairs repeatedly throughout the shift
  • Agility of hands and fingers to operate equipment such as fuel pump nozzles; constant pulling and reeling of hoses and equipment

HOURS / SCHEDULE

  • Local routes, ensuring you are home daily
  • Full-time / up to 12 hours per day
  • Must be available to work an overnight shift schedule and weekends
  • Available during holidays and prepared for seasonal weather conditions (heat, rain, etc.)

SALARY / BENEFITS $35.00/hour plus overtime as available

Company Description

We are actively seeking an experienced full-time sales associate-representative to work the Bay Area.