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Customer Assistant Jobs in Waterville, ME (NOW HIRING)

Circle K

Food Prep Assistant

Fairfield, ME · On-site

$15 - $18.75/hr

... Assist training new associates (with an emphasis on excellent customer service) when necessary ... Customer Satisfaction: Provides prompt excellent customer service in a courteous, friendly and ...

Circle K Stores, Inc.

Food Prep Assistant

Fairfield, ME · On-site

$15 - $18.75/hr

... Assist training new associates (with an emphasis on excellent customer service) when necessary ... Customer Satisfaction: Provides prompt excellent customer service in a courteous, friendly and ...

Hobby Lobby

Customer Service Manager

Waterville, ME · On-site

$15.75 - $16.75/hr

Manage registers * Assist customers as needed * Provide excellent customer service Starting seasonal range - $15.75 - $16.75 per hour - Requirements * Excellent Customer Service Skills * Basic ...

Alamo Group

Customer Service Representative

Skowhegan, ME · On-site

$15.75 - $21.50/hr

The overall function of this position is to act as a source of information for sales representatives throughout the company, assist with local and walk in customers, and provide support with other ...

Carrington

Customer Advocate Specialist

Augusta, ME · On-site

$22 - $26/hr

The Mortgage Customer Advocate Specialist will be responsible for providing general office ... Maintain all internal/external email inboxes as needed. * Assist with exception reporting as needed ...

Michelli Scales

Customer Service Specialist

Augusta, ME · On-site

$16.75 - $22.25/hr

The Customer Service Specialist is responsive, accurate, and helpful. Providing top-tier localized ... Willing to assist other co-workers when available or time permits. If applicable: dispatch ...

Michelli Scales

Customer Service Specialist

Augusta, ME · On-site

$16.75 - $22.25/hr

The Customer Service Specialist is responsive, accurate, and helpful. Providing top-tier localized ... Willing to assist other co-workers when available or time permits. If applicable: dispatch ...

U-Haul

Customer Service Representative

Waterville, ME

$15.10 - $16.10/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Waterville, ME · On-site

$15.10 - $16.10/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Augusta, ME · On-site

$15.10 - $16.10/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Augusta, ME

$15.10 - $16.10/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Augusta, ME · On-site

$15.10 - $16.10/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

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Customer Assistant information

See Waterville, ME salary details

$15

$20

$24

How much do customer assistant jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for customer assistant in Waterville, ME is $20.55, according to ZipRecruiter salary data. Most workers in this role earn between $19.18 and $22.07 per hour, depending on experience, location, and employer.

What is a customer assistant?

A customer assistant provides service to potential or current clients to help a company meet its revenue goals and business outcomes. As a customer assistant, your job duties include fielding incoming calls, emails, and online chats, identifying customer needs, handling complaints, and answering questions. You direct customers to the proper department to resolve their concerns and follow up to confirm the issue has been resolved. In some positions, you may be responsible for connecting sales representatives with customer leads. The qualifications for a career as a customer assistant are a high school diploma or GED certificate, customer service experience, and excellent interpersonal skills.

What are some common challenges customer assistants face during busy periods, and how can they effectively manage them?

Customer Assistants often experience heightened pressure during peak hours, such as holidays or promotional events, when customer volume increases significantly. Managing long queues, addressing diverse customer needs, and maintaining a positive attitude can be challenging. Effective strategies include staying organized, communicating clearly with both customers and teammates, and prioritizing tasks based on urgency. Many employers provide training and encourage teamwork to help Customer Assistants navigate these busy times successfully.

What are the key skills and qualifications needed to thrive as a customer assistant, and why are they important?

To thrive as a Customer Assistant, you need strong interpersonal skills, basic literacy and numeracy, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and sometimes basic CRM software is typically required. Outstanding communication, patience, and problem-solving abilities help you excel in customer-facing situations. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and ensuring customer satisfaction.

What is the difference between Customer Assistant vs Retail Associate?

AspectCustomer AssistantRetail Associate
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; sales and customer service training
Work EnvironmentRetail stores, supermarkets, department storesRetail stores, supermarkets, shopping centers
Employer & Industry UsageCommonly used in retail and customer service sectorsWidely used in retail, grocery, and department stores
Common Search & Comparison IntentCustomer service, in-store assistance, sales supportSales, customer service, product assistance

Both Customer Assistants and Retail Associates work in retail environments providing customer service and support. While their roles overlap significantly, Customer Assistants often focus more on helping customers find products and answering questions, whereas Retail Associates may have additional responsibilities like sales transactions and stock management. Both roles require similar credentials and are essential in retail settings, making them frequently compared by job seekers.

What skills do you need to be a customer assistant?

A customer assistant needs strong communication and interpersonal skills to interact effectively with customers. They should have good problem-solving abilities, basic numeracy, and be able to handle cash transactions and use point-of-sale systems. Reliability, patience, and a positive attitude are also important for providing good customer service in a retail environment.
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Customer Assistant jobs near you

Field Engineer (Foundation Services)

Augusta, ME • On-site

Maine Drilling & Blasting Inc
Construction • 51 - 200 employees

6.1

Company rating: 6.1 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

People enjoy working here

Respectful managers

Good training

Learn more about Maine Drilling & Blasting Incexternal

$55K - $65K/yr

Other

Medical, Dental, Vision, Life, Retirement

Re-posted yesterday

Job description

Job Description
Job Description

About Us

Come work with the best! At Maine Drilling & Blasting (MD&B) we work like owners because we are owners. As a majority employee owned ESOP Company, we work with the unity of family and the determination of business owners. Our standard is to achieve operational excellence at all levels of the organization, whether we are serving internal or external customers. We are fueled by success, because we are personally vested in the outcome.

In addition to our employer-contributed Employee Stock Ownership Plan (ESOP) retirement program, we also have a traditional Company matched 401(k), health, dental, vision, life, and disability benefits.

If advancement is what you’re looking for, we offer that also. Our learning and development opportunities are industry leading, and the formula for our success is centered on promotion from within.

Intrigued? Read on to learn more about specific opportunities to join our dedicated team.

About The Opportunity

Foundation Services Field Engineer

Location: On-site in either Auburn, NH or Gardiner, ME with travel as required throughout New England

Salary: $55,000-65,000/year

Do you have an interest in the construction industry? Do you want to learn about deep foundation drilling, slope stabilization, and work on design-build projects? If you answered YES to these questions, then we want to meet you! Must be able to perform job specific instruction provided by Engineering Supervisor and Superintendents. Individuals must be safety-minded, hold a high level of common sense, and be able to work well outdoors in varying weather environments.

That means that you will be expected to:

Support operations during the preconstruction & construction process. This position will involve coordination with Project Managers, Superintendents, and Foreman. Frequent site visits will be required to ensure work meets project plans & specifications.

Essential Duties

  • Will participate in the MDB safety culture by following all company safety policies and practices.
  • Monitor job progress including review of all field documentation for correctness and completeness.
  • Assist Project Manager with preparing monthly progress submittal for submission to customer for billing and tracking purposes.
  • Spend time on job sites learning the basics of operations including hands on experience performing load tests on rock anchors, soil nails, tiebacks, and micropiles.
  • Review and process load test data in a timely fashion for submission to customer.
  • Assist operations in monitoring scopes of work, recognizing scope changes, and creation of change order documents.
  • Prepare and submit preconstruction submittals.
  • Prepare grab & go prior to project kickoff.

Here's what we will need from you:

Qualifications

  • B.S. Degree in Construction Management, Civil Engineering or direct industry equivalent experience.
  • Must have good communications skills with both internal and external customers
  • Possess a valid driver’s license and have an acceptable driving record as defined by the company insurance carrier and access to reliable transportation.
  • Strong analytical skills.
  • Strong computer skills.
  • Strong technical communications skills (reading and writing)
  • Organized with strong sense of priority, urgency and commitment to deadlines.
  • Excellent attention to detail and time management skills
  • The ability to multi-task
  • Excellent interpersonal and people skills

Job Requirements

  • Frequent travel throughout our operating region (Maine, New Hampshire, Vermont, Massachusetts, Connecticut, Rhode Island, New York & New Jersey). Travel may require overnights.
  • Commitment to work the hours required to meet the needs of our field operations.
  • Working as a team player.
  • Effectively maintaining multiple priorities.

Check out this webpage to learn more about the Foundation Services Group:

https://www.mdandb.com/foundation-services-group

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