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Customer Assistant Jobs in Rural Retreat, VA (NOW HIRING)

Take telephone orders from customers * Assist with ordering merchandise and inventory * Keep workstation and area around workstation neat and clean * Responsible for attending on-site work during ...

New

Take telephone orders from customers * Assist with ordering merchandise and inventory * Keep workstation and area around workstation neat and clean * Responsible for attending on-site work during ...

Take telephone orders from customers * Assist with ordering merchandise and inventory * Keep workstation and area around workstation neat and clean * Responsible for attending on-site work during ...

... * Assist with all types of sales transactions (e.g., Accounts Receivable, Food Stamps, WIC ... Exceptional customer service skills. * Previous cashier or front-end experience is required. * Must ...

Customer Service Associate I

Dublin, VA · On-site

$12.50 - $17.25/hr

Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register * Maintain security of ...

Customer Service Associate I

Marion, VA · On-site

$13.75 - $19/hr

Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register * Maintain security of ...

Customer Service Associate I

Marion, VA · On-site

$13.75 - $19/hr

Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register * Maintain security of ...

Customer Service Associate I

Fort Chiswell, VA · On-site

$13.50 - $18.75/hr

Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register * Maintain security of ...

Customer Service Associate I

North Tazewell, VA · On-site

$13.25 - $18.25/hr

Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register * Maintain security of ...

Customer Service Associate I

Chilhowie, VA · On-site

$13.75 - $19/hr

Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register * Maintain security of ...

Customer Service Associate I

Wytheville, VA

$14.25 - $19.50/hr

Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register * Maintain security of ...

Customer Service Associate I

Tazewell, VA · On-site

$13.50 - $18.50/hr

Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register * Maintain security of ...

Customer Service Associate I

Fort Chiswell, VA · On-site

$13.50 - $18.75/hr

Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register * Maintain security of ...

Customer Service Associate I

North Tazewell, VA · On-site

$13.25 - $18.25/hr

Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register * Maintain security of ...

Customer Service Associate I

Dublin, VA · On-site

$12.50 - $17.25/hr

Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register * Maintain security of ...

Customer Service Associate I

Dublin, VA · On-site

$12.50 - $17.25/hr

Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register * Maintain security of ...

Customer Service Associate I

Chilhowie, VA · On-site

$13.75 - $19/hr

Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register * Maintain security of ...

Customer Service Associate I

Chilhowie, VA · On-site

$13.75 - $19/hr

Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register * Maintain security of ...

Customer Service Associate I

Dublin, VA · On-site

$12.50 - $17.25/hr

Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register * Maintain security of ...

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Customer Assistant information

See Rural Retreat, VA salary details

$14

$19

$22

How much do customer assistant jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for customer assistant in Rural Retreat, VA is $19.30, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $20.72 per hour, depending on experience, location, and employer.

What are some common challenges customer assistants face during busy periods, and how can they effectively manage them?

Customer Assistants often experience heightened pressure during peak hours, such as holidays or promotional events, when customer volume increases significantly. Managing long queues, addressing diverse customer needs, and maintaining a positive attitude can be challenging. Effective strategies include staying organized, communicating clearly with both customers and teammates, and prioritizing tasks based on urgency. Many employers provide training and encourage teamwork to help Customer Assistants navigate these busy times successfully.

What is a customer assistant?

A customer assistant provides service to potential or current clients to help a company meet its revenue goals and business outcomes. As a customer assistant, your job duties include fielding incoming calls, emails, and online chats, identifying customer needs, handling complaints, and answering questions. You direct customers to the proper department to resolve their concerns and follow up to confirm the issue has been resolved. In some positions, you may be responsible for connecting sales representatives with customer leads. The qualifications for a career as a customer assistant are a high school diploma or GED certificate, customer service experience, and excellent interpersonal skills.

What are the key skills and qualifications needed to thrive as a customer assistant, and why are they important?

To thrive as a Customer Assistant, you need strong interpersonal skills, basic literacy and numeracy, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and sometimes basic CRM software is typically required. Outstanding communication, patience, and problem-solving abilities help you excel in customer-facing situations. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and ensuring customer satisfaction.

What is the difference between Customer Assistant vs Retail Associate?

AspectCustomer AssistantRetail Associate
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; sales and customer service training
Work EnvironmentRetail stores, supermarkets, department storesRetail stores, supermarkets, shopping centers
Employer & Industry UsageCommonly used in retail and customer service sectorsWidely used in retail, grocery, and department stores
Common Search & Comparison IntentCustomer service, in-store assistance, sales supportSales, customer service, product assistance

Both Customer Assistants and Retail Associates work in retail environments providing customer service and support. While their roles overlap significantly, Customer Assistants often focus more on helping customers find products and answering questions, whereas Retail Associates may have additional responsibilities like sales transactions and stock management. Both roles require similar credentials and are essential in retail settings, making them frequently compared by job seekers.

What cities near Rural Retreat, VA are hiring for Customer Assistant jobs? Cities near Rural Retreat, VA with the most Customer Assistant job openings:
Infographic showing various Customer Assistant job openings in Rural Retreat, VA as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $40,143 per year, or $19.3 per hour.

Floral Designer/Helper

Food City

Wytheville, VA • On-site

Part-time

Medical, Dental, Life, Retirement, PTO

Posted 3 days ago

New


Food City rating

5.1

Company rating: 5.1 out of 10

Based on 658 frontline employees who took The Breakroom Quiz

101st of 122 rated grocery stores


Job description

Essential Job Functions:
  • Ensure efficient and courteous customer service at all times in support of the company mission to "Run the Best Store in Town!"
  • Maintain a positive attitude; create an atmosphere of friendliness and fun through flexibility and teamwork.
  • Generate a positive, friendly, and fun working environment with a customer first initiative by greeting and speaking to customers, provide prompt, courteous, and efficient customer service.
  • Assist in making floral arrangements
  • Process flowers and water plants
  • Inspect and rotate merchandise daily
  • Unload floral trucks and check in merchandise
  • Stock coolers
  • Maintain correct pricing of merchandise
  • Take telephone orders from customers
  • Assist with ordering merchandise and inventory
  • Keep workstation and area around workstation neat and clean
  • Responsible for attending on-site work during scheduled shifts to adhere to company time and attendance policies

Qualifications:
  • Must be 18 years of age or older
  • Ability to meet standard Physical, Mental, and Visual demands
  • Ability to understand and follow verbal and/or written instructions, perform routine and repetitive tasks and have constant contact/interaction with various levels of individuals on a daily basis
  • Ability to attend on-site work during scheduled shifts to adhere to company time and attendance policies

Benefits of working for Food City:
401(k) with company match, Employee Stock Ownership Plan, Weekly Pay Checks with Direct Deposit, Company paid Life and Disability Insurance, Medical Plan with wellness benefits, Dental Plan, Paid Holidays, Paid Vacations, Associate Offers, and so much more!
About Food City:
Food City is a privately held, family-owned company with a driving mission to 'run the best store in town.' Dedicated to giving back to the communities we serve, we encourage our associates to get involved with their local civic organizations. We consider our associates to be our greatest asset. Over 13% of the company is currently owned by our associates through our employee stock ownership plan, promoting tremendous pride in the services and products we provide. Whether your passion is baking, accounting, or trucking, Food City has a promising career opportunity for you. We offer flexible schedules to ensure our associates have ample time to spend with family and friends. If you're looking for a great career or the opportunity to try something different, consider becoming part of the Food City family.

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