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Customer Assistant Jobs in Rancho Cucamonga, CA (NOW HIRING)

Connexa Worx

Customer Support Assistan

Riverside, CA · On-site

  • Medical

  • Dental

  • Vision

  • PTO

Customer Support Assistant We are seeking a dedicated and enthusiastic Customer Support Assistant to join our dynamic team. In this role, you will be the first point of contact for our customers ...

iBUYPOWER

Customer Service Assistant

City Of Industry, CA · On-site

$17.50 - $24/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Description iBUYPOWER is looking for a Customer Service Assistant to join our ASD Team. They are responsible for supporting the Customer Service and Technical Support staff with various requests and ...

Connexa Worx

Customer Support Assistan

Riverside, CA · On-site

$17.75 - $22.75/hr

  • Medical

  • Dental

  • Vision

  • PTO

We are seeking a dedicated and enthusiastic Customer Support Assistant to join our dynamic team. In this role, you will be the first point of contact for our customers, providing exceptional service ...

Honor Plastics & Molding

Customer Service Representative

Pomona, CA · On-site

$20 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Fill out Forms received from Customers/Compile information requested from customers. * Assist VP in planning and executing production. * Respond promptly to customer inquiries * Analyze each customer ...

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All JobsCustomer JobsCustomer Assistant JobsCustomer Assistant Jobs in Rancho Cucamonga, CA

Customer Assistant information

See Rancho Cucamonga, CA salary details

$15

$21

$25

How much do customer assistant jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for customer assistant in Rancho Cucamonga, CA is $21.04, according to ZipRecruiter salary data. Most workers in this role earn between $19.66 and $22.60 per hour, depending on experience, location, and employer.

What is a customer assistant?

A customer assistant provides service to potential or current clients to help a company meet its revenue goals and business outcomes. As a customer assistant, your job duties include fielding incoming calls, emails, and online chats, identifying customer needs, handling complaints, and answering questions. You direct customers to the proper department to resolve their concerns and follow up to confirm the issue has been resolved. In some positions, you may be responsible for connecting sales representatives with customer leads. The qualifications for a career as a customer assistant are a high school diploma or GED certificate, customer service experience, and excellent interpersonal skills.

What are some common challenges customer assistants face during busy periods, and how can they effectively manage them?

Customer Assistants often experience heightened pressure during peak hours, such as holidays or promotional events, when customer volume increases significantly. Managing long queues, addressing diverse customer needs, and maintaining a positive attitude can be challenging. Effective strategies include staying organized, communicating clearly with both customers and teammates, and prioritizing tasks based on urgency. Many employers provide training and encourage teamwork to help Customer Assistants navigate these busy times successfully.

What are the key skills and qualifications needed to thrive as a customer assistant, and why are they important?

To thrive as a Customer Assistant, you need strong interpersonal skills, basic literacy and numeracy, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and sometimes basic CRM software is typically required. Outstanding communication, patience, and problem-solving abilities help you excel in customer-facing situations. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and ensuring customer satisfaction.

What is the difference between Customer Assistant vs Retail Associate?

AspectCustomer AssistantRetail Associate
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; sales and customer service training
Work EnvironmentRetail stores, supermarkets, department storesRetail stores, supermarkets, shopping centers
Employer & Industry UsageCommonly used in retail and customer service sectorsWidely used in retail, grocery, and department stores
Common Search & Comparison IntentCustomer service, in-store assistance, sales supportSales, customer service, product assistance

Both Customer Assistants and Retail Associates work in retail environments providing customer service and support. While their roles overlap significantly, Customer Assistants often focus more on helping customers find products and answering questions, whereas Retail Associates may have additional responsibilities like sales transactions and stock management. Both roles require similar credentials and are essential in retail settings, making them frequently compared by job seekers.

What skills do you need to be a customer assistant?

A customer assistant needs strong communication and interpersonal skills to interact effectively with customers. They should have good problem-solving abilities, basic numeracy, and be able to handle cash transactions and use point-of-sale systems. Reliability, patience, and a positive attitude are also important for providing good customer service in a retail environment.
More about Customer Assistant jobs

What are the most commonly searched types of Customer jobs in Rancho Cucamonga, CA?

The most popular types of Customer jobs in Rancho Cucamonga, CA are:

What are popular job titles related to Customer Assistant jobs in Rancho Cucamonga, CA?

For Customer Assistant jobs in Rancho Cucamonga, CA, the most frequently searched job titles are:

What job categories do people searching Customer Assistant jobs in Rancho Cucamonga, CA look for?

The top searched job categories for Customer Assistant jobs in Rancho Cucamonga, CA are:

What cities near Rancho Cucamonga, CA are hiring for Customer Assistant jobs?

Cities near Rancho Cucamonga, CA with the most Customer Assistant job openings:

Customer Assistant jobs near you
Infographic showing various Customer Assistant job openings in Rancho Cucamonga, CA as of August 2026, with employment types broken down into 76% Full Time, 22% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $43,773 per year, or $21 per hour.

Customer Service Representative

Brammeier Computer Services

Anaheim, CA • On-site

$19 - $20/hr

Full-time

Posted 3 days ago

New

Job description

About Us:

With a three-decade history on the forefront of the stone market, Best Cheer Stone (BCS) embodies affordable excellence in stone materials. Our goal is to bring the most exquisite stone in the world to fabricators and commercial builders everywhere, pairing the personalized service of a local stonemason with the large-scale capabilities of a global distributor. Our factory-direct facilities on both coasts offer slabs, prefabricated countertops, prefabricated vanity tops, tiles, mosaics, facade panels and cut-to-size items; our west coast facility is home to the country's largest selection of prefabricated countertops and vanity tops.


Position:Customer Service Representative


The Customer Service Representative (CSR) attracts potential customers by answering product, service questions, supportof reception area and sales team, support showroom foot traffic, suggesting information about other products and services. Process orders prepare correspondences and fulfill customer needs to ensure customer satisfaction.


Job functions:

  • Support sales rep as needed
  • Support sales rep when they are out visiting customers
  • Assist in taking pictures of product and send via email or text to sales rep or customer
  • Assist in tagging material in the warehouse and the overstock areas
  • Generating orders. For examples; sink, faucet extra b/s, prefabs or slabs
  • Cancel orders
  • Provide support for NH transfers - Generate NH transfer
  • Generate outsourced vendor PO's (example: shower doors, tile, etc.)
  • Service VIP account- Update, follow and generate orders
  • Take payment information and other pertinent information such as addresses and phone numbers
  • Assist with placement of orders, refunds, or exchanges
  • Assist with the reception desk
  • Support coverage at the reception desk (CSR STATION)- all day coverage, break or lunch
  • Greet customers warmly and ascertain problem or reason for calling or visiting
  • Manage large amounts of incoming calls
  • Use telephones to reach out to customers and verify account information
  • Maintain customer accounts by updating existing accounts
  • Assist customers in the showroom
  • Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
  • Contribute to team effort by accomplishing related results as needed
  • Identify and assess customers' needs to achieve satisfaction
  • Build sustainable relationships of trust through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
  • Follow communication procedures, guidelines and policies
  • Go the extra mile to engage customers
  • Advise on company information
  • Answer questions about warranties or terms of sale
  • Inform customer of deals and promotions
  • Sell products and services
  • Work with Sales Manager to ensure proper customer service is being delivered
  • Any other tasks may be assigned


Requirements:

  • Excellent oral and written English language communication skills
  • Provide high level of customer service
  • Good organizational skills
  • Proven ability to handle multiple tasks at once.
  • Demonstrated experience with the use of PCs, along with the ability to navigate in a multi-window-based environment.
  • Intermediate skills in MS Outlook, Word and Excel
  • Bilingual (Spanish) a plus.


Pay Range: $19-$20


If you're ready to elevate your career within the thriving Stone Industry, submit your resume, along with a cover letter detailing your relevant experience. Join Best Cheer Stone in delivering excellence and innovation to our clients!


Best Cheer Stone is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.

Apply