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Customer Assistant Jobs in Perry, FL (NOW HIRING)

Strengthen internal cash controls, payment workflows, and vendor/customer billing procedures ... * Assist with statutory and regulatory compliance activities (e.g., state registrations, good ...

Assistant Restaurant Manager **We offer early wage access through Tapcheck so you can cash out on ... Our meals matter; when we serve them with southern hospitality, we make our customers' day. So our ...

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Customer Assistant information

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How much do customer assistant jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for customer assistant in Perry, FL is $20.86, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $22.40 per hour, depending on experience, location, and employer.

What is a customer assistant?

A customer assistant provides service to potential or current clients to help a company meet its revenue goals and business outcomes. As a customer assistant, your job duties include fielding incoming calls, emails, and online chats, identifying customer needs, handling complaints, and answering questions. You direct customers to the proper department to resolve their concerns and follow up to confirm the issue has been resolved. In some positions, you may be responsible for connecting sales representatives with customer leads. The qualifications for a career as a customer assistant are a high school diploma or GED certificate, customer service experience, and excellent interpersonal skills.

What are some common challenges customer assistants face during busy periods, and how can they effectively manage them?

Customer Assistants often experience heightened pressure during peak hours, such as holidays or promotional events, when customer volume increases significantly. Managing long queues, addressing diverse customer needs, and maintaining a positive attitude can be challenging. Effective strategies include staying organized, communicating clearly with both customers and teammates, and prioritizing tasks based on urgency. Many employers provide training and encourage teamwork to help Customer Assistants navigate these busy times successfully.

What are the key skills and qualifications needed to thrive as a customer assistant, and why are they important?

To thrive as a Customer Assistant, you need strong interpersonal skills, basic literacy and numeracy, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and sometimes basic CRM software is typically required. Outstanding communication, patience, and problem-solving abilities help you excel in customer-facing situations. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and ensuring customer satisfaction.

What is the difference between Customer Assistant vs Retail Associate?

AspectCustomer AssistantRetail Associate
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; sales and customer service training
Work EnvironmentRetail stores, supermarkets, department storesRetail stores, supermarkets, shopping centers
Employer & Industry UsageCommonly used in retail and customer service sectorsWidely used in retail, grocery, and department stores
Common Search & Comparison IntentCustomer service, in-store assistance, sales supportSales, customer service, product assistance

Both Customer Assistants and Retail Associates work in retail environments providing customer service and support. While their roles overlap significantly, Customer Assistants often focus more on helping customers find products and answering questions, whereas Retail Associates may have additional responsibilities like sales transactions and stock management. Both roles require similar credentials and are essential in retail settings, making them frequently compared by job seekers.

What skills do you need to be a customer assistant?

A customer assistant needs strong communication and interpersonal skills to interact effectively with customers. They should have good problem-solving abilities, basic numeracy, and be able to handle cash transactions and use point-of-sale systems. Reliability, patience, and a positive attitude are also important for providing good customer service in a retail environment.

What job categories do people searching Customer Assistant jobs in Perry, FL look for?

The top searched job categories for Customer Assistant jobs in Perry, FL are:

What cities near Perry, FL are hiring for Customer Assistant jobs?

Cities near Perry, FL with the most Customer Assistant job openings:

Infographic showing various Customer Assistant job openings in Perry, FL as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 21% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $43,379 per year, or $20.9 per hour.

Assistant Controller

Big Top Manufacturing, LLC

Perry, FL โ€ข On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday


Job description

Description

For over four decades, Big Top has manufactured and installed high-performance fabric structures in the United States, delivering American-made quality, innovation, and reliability. ย We don't just build shelters-we engineer solutions that optimize operations, safeguard assets, and provide a competitive edge for companies worldwide. With the support and financial backing of Altamont Capital Partners, we are in an exciting phase of growth, expansion, and innovation.

Title: Assistant Controller


Job Summary: The Assistant Controller will oversee daily accounting operations and support the month-end close and financial reporting process for Big Top Manufacturing. This role ensures accurate and timely financial information across the general ledger, inventory, and project accounting while helping refine policies, improve controls, and streamline processes as the company scales. The Assistant Controller partners closely with the Controller and department leaders to strengthen the connection between finance and operations. This position reports to the CFO and is located on-site in our Perry, Florida office.

Supervisory Responsibilities: Provides leadership and direction to members of the accounting team, ensuring accuracy, accountability, and professional growth within the department.


FLSA Classification: Exempt


Essential Duties & Responsibilities:

Month-End Close & Reporting

  • Manage and participate in the month-end and year-end close process, including journal entries, accruals, and account reconciliations.
  • Prepare and review financial statements, variance analyses, and supporting schedules.
  • Support the Controller in developing management reports and dashboards for leadership review.
  • Ensure accurate cutoff of revenue and expenses, including prepaids, accruals, and job cost timing.
  • Maintain full ownership of the general ledger, ensuring all subledgers (AP, AR, inventory, payroll, fixed assets) reconcile and post accurately to the GL each period.

AP, AR, and Treasury Management

  • Oversee AP and AR processing, ensuring accuracy, coding integrity, and alignment with GAAP.
  • Support weekly cash forecasting and working capital management (DSO, DPO, inventory turns).
  • Strengthen internal cash controls, payment workflows, and vendor/customer billing procedures.

Inventory & Cost Accounting

  • Partner with operations to reconcile physical counts, analyze material flows, and validate cost of goods sold.
  • Investigate inventory anomalies and ensure consistent costing and job-tracking methods across departments.
  • Support gross margin analysis and cost allocation methodologies for production and installation projects.

Compliance & Audit

  • Lead and project manage the annual external audit process, serving as the primary liaison with auditors and internal stakeholders to ensure timely completion and clear communication of deliverables.
  • Maintain reconciliations, schedules, and supporting documentation for audits and tax filings.
  • Support development, implementation, and enforcement of accounting policies and internal controls.
  • Assist with statutory and regulatory compliance activities (e.g., state registrations, good standing certificates) and other related filings.

Process Improvement & Projects

  • Identify and implement process enhancements to improve accuracy and efficiency of financial operations.
  • Participate in ERP system optimization, cost accounting refinement, and reporting automation.
  • Assist in capital expenditure tracking, budgeting, and ad hoc financial projects as needed.

Required Skills & Abilities:ย 

  • Experience working with an ERP/MRP system required.
  • Strong analytical skills and advanced proficiency in Microsoft Excel.
  • Strong understanding of GL structure, subledger integration, and reconciliation processes within an ERP environment.
  • Strong knowledge of GAAP and month-end close best practices.
  • Proven ability to design, document, and improve accounting processes.
  • High attention to detail with the ability to communicate findings clearly to both accounting and non-accounting audiences.

Education & Experience:

  • ย Bachelor's degree in Accounting or related field required; MBA/CMA a plus.
  • 6+ years progressive accounting experience, ideally in manufacturing, job-cost, or project-based environments.
  • Prior experience supporting or leading financial reporting and audit preparation.
  • Experience working with inventory, job costing, and margin analysis preferred.


Physical Demands:ย 

  • Must be able to accurately exchange information with customers, co-workers, management, and vendors.ย 
  • Occasionally moves files and boxes of records weighing up to 20 lbs.ย 
  • Constantly operates a computer and other office machinery, such as copiers, printers, and telephones.
  • Must be able to remain in a stationary position for 90% of the time.

At Big Top, our actions are guided by a strong set of core values; a pursuit of excellence, a commitment to teamwork, a sense of ownership and a focus on being solution-oriented. We believe each team member plays an important role in helping us achieve our shared goals and we are continuously striving to build a workplace where employees are empowered to contribute in new ways.ย 


After 60 days, employees are provided with health, dental and vision insurance at no cost - the premiums are 100% employer-paid! Other benefits include 401(k) with company match, free short-term and long-term disability, life insurance, and an employee assistance program. We also offer a generous vacation allowance to support work-life balance and employee wellbeing.ย 


Big Top does not discriminate based upon race, religion, gender, disability, veteran status, or other protected characteristics. We comply with all federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact our Human Resources department.


Drug-Free Workplace.


Big Top is headquartered in Perry, Florida, about 50 miles outside of Tallahassee. Located along Florida's Nature Coast, Perry offers an abundance of outdoor activities such as hunting, fishing, camping, and boating. Learn more about Perry by visiting https://www.visitflorida.com/places-to-go/north-central/perry/.ย