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Customer Assistant Jobs in Pawtucket, RI (NOW HIRING)

Michael Kors

Part Time Cashier, Wrentham

Wrentham, MA · On-site

$13 - $17.50/hr

... customer Assist the sales associates in resolving all client problems and other tasks as per business need OPERATIONS Unpack, hang/fold merchandise, and secure security tags when needed Adhere to ...

Mirabito Holdings, Inc

HVAC Field Supervisor

Johnston, RI · On-site

$80K - $100K/yr

Work with our Customer Service Team to ensure schedule is maintained and any delays are properly communicated to customer. * Assist HVAC Service/Installation Manager(s) and HVAC Service Operations ...

KRAFT SOCCER LLC

Inside Sales Representative

Foxboro, MA · On-site

$15 - $20/hr

... customer. * Assist in the planning and execution of Revolution elements on game days and at Revolution events. * Meet weekly with management to evaluate results, establish best processes and ...

THE KRAFT GROUP

Inside Sales Representative

Foxboro, MA · On-site

$15 - $20/hr

... customer. * Assist in the planning and execution of Revolution elements on game days and at Revolution events. * Meet weekly with management to evaluate results, establish best processes and ...

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Customer Assistant information

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$14

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How much do customer assistant jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for customer assistant in Pawtucket, RI is $20.04, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $21.54 per hour, depending on experience, location, and employer.

What is a customer assistant?

A customer assistant provides service to potential or current clients to help a company meet its revenue goals and business outcomes. As a customer assistant, your job duties include fielding incoming calls, emails, and online chats, identifying customer needs, handling complaints, and answering questions. You direct customers to the proper department to resolve their concerns and follow up to confirm the issue has been resolved. In some positions, you may be responsible for connecting sales representatives with customer leads. The qualifications for a career as a customer assistant are a high school diploma or GED certificate, customer service experience, and excellent interpersonal skills.

What are some common challenges customer assistants face during busy periods, and how can they effectively manage them?

Customer Assistants often experience heightened pressure during peak hours, such as holidays or promotional events, when customer volume increases significantly. Managing long queues, addressing diverse customer needs, and maintaining a positive attitude can be challenging. Effective strategies include staying organized, communicating clearly with both customers and teammates, and prioritizing tasks based on urgency. Many employers provide training and encourage teamwork to help Customer Assistants navigate these busy times successfully.

What are the key skills and qualifications needed to thrive as a customer assistant, and why are they important?

To thrive as a Customer Assistant, you need strong interpersonal skills, basic literacy and numeracy, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and sometimes basic CRM software is typically required. Outstanding communication, patience, and problem-solving abilities help you excel in customer-facing situations. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and ensuring customer satisfaction.

What is the difference between Customer Assistant vs Retail Associate?

AspectCustomer AssistantRetail Associate
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; sales and customer service training
Work EnvironmentRetail stores, supermarkets, department storesRetail stores, supermarkets, shopping centers
Employer & Industry UsageCommonly used in retail and customer service sectorsWidely used in retail, grocery, and department stores
Common Search & Comparison IntentCustomer service, in-store assistance, sales supportSales, customer service, product assistance

Both Customer Assistants and Retail Associates work in retail environments providing customer service and support. While their roles overlap significantly, Customer Assistants often focus more on helping customers find products and answering questions, whereas Retail Associates may have additional responsibilities like sales transactions and stock management. Both roles require similar credentials and are essential in retail settings, making them frequently compared by job seekers.

What skills do you need to be a customer assistant?

A customer assistant needs strong communication and interpersonal skills to interact effectively with customers. They should have good problem-solving abilities, basic numeracy, and be able to handle cash transactions and use point-of-sale systems. Reliability, patience, and a positive attitude are also important for providing good customer service in a retail environment.
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Customer Assistant jobs near you

Part Time Cashier, Wrentham

Michael Kors

Wrentham, MA • On-site

$13 - $17.50/hr

Part-time

Re-posted 4 days ago

Michael Kors rating

7.3

Company rating: 7.3 out of 10

Based on 57 frontline employees who took The Breakroom Quiz

11th of 104 rated fashion retailers

Job description

Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion.

If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!

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ESSENTIAL JOB RESPONSIBILITIES
SALES SUPPORT
Assist with merchandise floor moves and other visual tasks
Process POS transactions accurately and efficiently
Comply with all sales related policies and procedures


CUSTOMER SERVICE
Greet each customer in a warm and friendly manner
Respond to customer's questions quickly and accurately
Determine customer's needs and direct them to the appropriate sales associate
Provide the highest level of customer service to each customer
Assist the sales associates in resolving all client problems and other tasks as per business need


OPERATIONS
Unpack, hang/fold merchandise, and secure security tags when needed
Adhere to work schedule, inclusive of time and attendance
Comply with all Point-of-Sale policies and procedures

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The Company is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.

At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at CapriTalentAcquisition@CapriHoldings.com.

In compliance with certain Pay Transparency laws, employers are required to disclose a compensation range. The range for this position will vary based on role requirements, skill set, and years of experience. Please note that for salaried roles, the figures reflect full-time equivalency, while for hourly roles, the figures represent the applicable hourly rate.

Compensation Range:

15.00 - 16.25 USD

What Michael Kors employees say

Pay

Benefits

Hours and flexibility

Workplace

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About Michael Kors

Sourced by ZipRecruiter

Michael Kors is a world-renowned, award-winning designer of luxury accessories and ready to wear. His namesake company, established in 1981, currently produces a range of products through his Michael Kors and MICHAEL Michael Kors labels, including accessories, footwear, watches, jewelry, men's and women's ready to wear, and a full line of fragrance products. Operating at the luxury, lifestyle and outlet levels combined with a strong e-commerce business, Michael Kors stores are operated in some of the most prestigious cities in the world, including New York, Beverly Hills, Chicago, London, Milan, Paris, Munich, Istanbul, Dubai, Seoul, Tokyo and Hong Kong. We currently employ 14,000 people around the world.

Industry

Apparel and accessories stores

Company size

10,000+ Employees

Headquarters location

New York, NY, US

Year founded

1981

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