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Customer Assistant Jobs in Nottingham, MD (NOW HIRING)

High's of Baltimore LLC.

Shift Leader - Fowblesburg, MD

MD · On-site

$16 - $17.50/hr

Provide superior customer service to all customers: greeting, assisting, suggest selling and thanking each customer. * Assist with the hiring, training, and development of store employees. * Motivate ...

CARROLL INDEPENDENT FUEL COMPANY

Shift Leader

Baltimore, MD · On-site

$16 - $17.50/hr

Provide superior customer service to all customers: greeting, assisting, suggest selling and thanking each customer. * Assist with the hiring, training, and development of store employees. * Motivate ...

High's

Shift Leader - Darlington, MD

Darlington, MD · On-site

$16 - $17.50/hr

Provide superior customer service to all customers: greeting, assisting, suggest selling and thanking each customer. * Assist with the hiring, training, and development of store employees. * Motivate ...

High's of Baltimore LLC.

Shift Leader

Millersville, MD · On-site

$16 - $17.50/hr

Provide superior customer service to all customers: greeting, assisting, suggest selling and thanking each customer. * Assist with the hiring, training, and development of store employees. * Motivate ...

High's

Shift Leader - Parkton, MD

Parkton, MD

$16 - $17.50/hr

Provide superior customer service to all customers: greeting, assisting, suggest selling and thanking each customer. * Assist with the hiring, training, and development of store employees. * Motivate ...

High's

Shift Leader - Baldwin, MD

Baldwin, MD

$16 - $17.50/hr

Provide superior customer service to all customers: greeting, assisting, suggest selling and thanking each customer. * Assist with the hiring, training, and development of store employees. * Motivate ...

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Customer Assistant information

See Nottingham, MD salary details

$15

$20

$24

How much do customer assistant jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for customer assistant in Nottingham, MD is $20.50, according to ZipRecruiter salary data. Most workers in this role earn between $19.13 and $22.02 per hour, depending on experience, location, and employer.

What is a customer assistant?

A customer assistant provides service to potential or current clients to help a company meet its revenue goals and business outcomes. As a customer assistant, your job duties include fielding incoming calls, emails, and online chats, identifying customer needs, handling complaints, and answering questions. You direct customers to the proper department to resolve their concerns and follow up to confirm the issue has been resolved. In some positions, you may be responsible for connecting sales representatives with customer leads. The qualifications for a career as a customer assistant are a high school diploma or GED certificate, customer service experience, and excellent interpersonal skills.

What are some common challenges customer assistants face during busy periods, and how can they effectively manage them?

Customer Assistants often experience heightened pressure during peak hours, such as holidays or promotional events, when customer volume increases significantly. Managing long queues, addressing diverse customer needs, and maintaining a positive attitude can be challenging. Effective strategies include staying organized, communicating clearly with both customers and teammates, and prioritizing tasks based on urgency. Many employers provide training and encourage teamwork to help Customer Assistants navigate these busy times successfully.

What are the key skills and qualifications needed to thrive as a customer assistant, and why are they important?

To thrive as a Customer Assistant, you need strong interpersonal skills, basic literacy and numeracy, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and sometimes basic CRM software is typically required. Outstanding communication, patience, and problem-solving abilities help you excel in customer-facing situations. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and ensuring customer satisfaction.

What is the difference between Customer Assistant vs Retail Associate?

AspectCustomer AssistantRetail Associate
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; sales and customer service training
Work EnvironmentRetail stores, supermarkets, department storesRetail stores, supermarkets, shopping centers
Employer & Industry UsageCommonly used in retail and customer service sectorsWidely used in retail, grocery, and department stores
Common Search & Comparison IntentCustomer service, in-store assistance, sales supportSales, customer service, product assistance

Both Customer Assistants and Retail Associates work in retail environments providing customer service and support. While their roles overlap significantly, Customer Assistants often focus more on helping customers find products and answering questions, whereas Retail Associates may have additional responsibilities like sales transactions and stock management. Both roles require similar credentials and are essential in retail settings, making them frequently compared by job seekers.

What skills do you need to be a customer assistant?

A customer assistant needs strong communication and interpersonal skills to interact effectively with customers. They should have good problem-solving abilities, basic numeracy, and be able to handle cash transactions and use point-of-sale systems. Reliability, patience, and a positive attitude are also important for providing good customer service in a retail environment.
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For Customer Assistant jobs in Nottingham, MD, the most frequently searched job titles are:

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The top searched job categories for Customer Assistant jobs in Nottingham, MD are:

What cities near Nottingham, MD are hiring for Customer Assistant jobs?

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Customer Assistant jobs near you
Infographic showing various Customer Assistant job openings in Nottingham, MD as of August 2026, with employment types broken down into 80% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $42,632 per year, or $20.5 per hour.

Assistant Branch Manager / Inside Sales Representative

ASGCO Manufacturing, Inc.

Marriottsville, MD • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description

Reports To: Vice President of OperationsDepartment: Maryland Sales / Branch OperationsASGCO is a leading manufacturer and supplier of conveyor and material-handling products and services for the aggregate, mining, cement, recycling, bulk shipping, and other heavy industriesWe are looking for a motivated, customer-focused Assistant Branch Manager / Inside Sales Representative to join our Maryland team.This position combines inside sales, customer service, and branch operations. You will work closely with the Branch Manager, outside sales team, service personnel, warehouse, and customers to keep the branch running efficiently and help grow sales.The right candidate is organized, dependable, mechanically inclined, and comfortable working directly with customers in a fast-paced industrial environment.Inside Sales & Customer ServiceRespond to customer questions about ASGCO products, pricing, availability, and delivery.Prepare accurate quotes for conveyor components, belting, accessories, and services.Enter and process customer orders.Follow up on quotes, open orders, backorders, and sales opportunities.Help customers select the right products for their applications.Support outside sales representatives with quotes, pricing, product information, and order status.Identify opportunities to sell additional ASGCO products and services.Resolve customer concerns quickly and professionally.Build strong relationships that generate repeat business.Branch OperationsAssist the Branch Manager with day-to-day branch operations.Help coordinate priorities between sales, service, warehouse, fabrication, and administrative personnel.Provide leadership and direction when the Branch Manager is unavailable.Assist with UPS and or other shipments and deliveries as needed.Monitor open orders and help ensure customer commitments are met.Assist with employee scheduling and daily work priorities.Help maintain a safe, organized, and efficient branchInventory & Order ManagementMonitor inventory and communicate replenishment needs.Assist with inventory counts and maintaining accurate inventory records.Coordinate product needs with purchasing, manufacturing, distribution, and other ASGCO locations.Identify potential problems with open orders and backorders before they affect the customer.Assist with shipping, receiving, and customer pickups as needed.What We're Looking ForHigh school diploma or equivalent.2+ years of inside sales, industrial sales, customer service, or branch operations experience preferred.Strong customer service, communication, and organizational skills.Mechanical aptitude and an interest in industrial equipment.Ability to prepare accurate quotes and process orders with attention to detail.Ability to manage multiple priorities in a fast-paced environment.Comfortable using Microsoft Office and ERP, CRM, or order-entry systems.Conveyor, aggregate, mining, cement, manufacturing, or industrial distribution experience is a plus.Previous leadership or supervisory experience is a plus.Valid driver's license.Why ASGCO?ASGCO offers a competitive salary and commission plan and a comprehensive benefits package, including:Medical, dental, and vision coverage401(k) with 100% company matchLife and disability insuranceLegalShieldPaid holidaysPaid vacationOpportunities for professional growth and advancementASGCO is an equal opportunity employer and offers a competitive salary, progressive benefits package, including medical, dental, vision, life, disability, Legal Shield, 401(k) (100% match), paid holidays and vacation.This is an opportunity to join a progressive, growing company, work with a great team, and build a career in the material-handling industry