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Customer Assistant Jobs in Howell, NJ (NOW HIRING)

Impact Collective

Assistant Event Coordinator

New York, NY · On-site

$22 - $30/hr

Assistant Event Coordinator Event Sales, Event Assistant, Events Planning, Sales Implementation and ... The ideal candidate will have exceptional customer service skills along with coordination or ...

Wing Assistant

Head of Sales Performance

New York, NY · On-site +1

Maintain the content that powers our AI sales chat assistant * Establish a regular review cadence so customer-facing information remains accurate and current * Ensure claims made by sales ...

The OLB Group Inc.

Customer Service

New York, NY · On-site

$17.50 - $23.75/hr

NONE Answer calls professionally to provide information about products and services. Assist with questions or concerns pertaining to merchant account and billing statements. Handle customer ...

Courier Health

Customer Engineer

New York, NY · On-site

$100K - $130K/yr

Customer Engineering covers all aspects of the implementation and customer success for our ... teams, and assist with functional acceptance testing. Who You Are Skills and Knowledge:

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Customer Assistant information

See Howell, NJ salary details

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How much do customer assistant jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for customer assistant in Howell, NJ is $20.68, according to ZipRecruiter salary data. Most workers in this role earn between $19.33 and $22.21 per hour, depending on experience, location, and employer.

What is a customer assistant?

A customer assistant provides service to potential or current clients to help a company meet its revenue goals and business outcomes. As a customer assistant, your job duties include fielding incoming calls, emails, and online chats, identifying customer needs, handling complaints, and answering questions. You direct customers to the proper department to resolve their concerns and follow up to confirm the issue has been resolved. In some positions, you may be responsible for connecting sales representatives with customer leads. The qualifications for a career as a customer assistant are a high school diploma or GED certificate, customer service experience, and excellent interpersonal skills.

What are some common challenges customer assistants face during busy periods, and how can they effectively manage them?

Customer Assistants often experience heightened pressure during peak hours, such as holidays or promotional events, when customer volume increases significantly. Managing long queues, addressing diverse customer needs, and maintaining a positive attitude can be challenging. Effective strategies include staying organized, communicating clearly with both customers and teammates, and prioritizing tasks based on urgency. Many employers provide training and encourage teamwork to help Customer Assistants navigate these busy times successfully.

What are the key skills and qualifications needed to thrive as a customer assistant, and why are they important?

To thrive as a Customer Assistant, you need strong interpersonal skills, basic literacy and numeracy, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and sometimes basic CRM software is typically required. Outstanding communication, patience, and problem-solving abilities help you excel in customer-facing situations. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and ensuring customer satisfaction.

What is the difference between Customer Assistant vs Retail Associate?

AspectCustomer AssistantRetail Associate
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; sales and customer service training
Work EnvironmentRetail stores, supermarkets, department storesRetail stores, supermarkets, shopping centers
Employer & Industry UsageCommonly used in retail and customer service sectorsWidely used in retail, grocery, and department stores
Common Search & Comparison IntentCustomer service, in-store assistance, sales supportSales, customer service, product assistance

Both Customer Assistants and Retail Associates work in retail environments providing customer service and support. While their roles overlap significantly, Customer Assistants often focus more on helping customers find products and answering questions, whereas Retail Associates may have additional responsibilities like sales transactions and stock management. Both roles require similar credentials and are essential in retail settings, making them frequently compared by job seekers.

What skills do you need to be a customer assistant?

A customer assistant needs strong communication and interpersonal skills to interact effectively with customers. They should have good problem-solving abilities, basic numeracy, and be able to handle cash transactions and use point-of-sale systems. Reliability, patience, and a positive attitude are also important for providing good customer service in a retail environment.
More about Customer Assistant jobs

What cities near Howell, NJ are hiring for Customer Assistant jobs?

Cities near Howell, NJ with the most Customer Assistant job openings:

Customer Assistant jobs near you

Senior Manager, Product Management - US Card Core Platforms & Servicing

Capital One

New York, NY • On-site

$138K - $182K/yr

Full-time

Re-posted 26 days ago

Capital One rating

7.8

Company rating: 7.8 out of 10

Based on 148 frontline employees who took The Breakroom Quiz

88th of 174 rated banks

Job description

Senior Manager, Product Management - US Card Core Platforms & Servicing

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.

As the oldest and largest Line of Business at Capital One, US Card is the engine that powers our enterprise. Within the Customer Services & Strategy teams, we don't just maintain the status quo-we are actively rewriting the playbook for how a modern bank operates. We build technology-led, data-driven products across Fraud, Recoveries, Collections, and Digital Servicing to deliver personalized, empathetic customer experiences at a massive scale.

We currently have multiple high-impact roles and are seeking high-caliber Senior Manager Product Managers to join our team. By applying to this role, you will be considered for critical initiatives across our core ecosystems, including, but not limited to:

  • Modernized Core Platform: Lead the charge on migrating US Card Recoveries onto Capital One's next-generation data infrastructure. You will unlock platform capabilities that drive an estimated $200M+ in annual recoveries, and phase out legacy tech.

  • Agent & Customer Assist Platform (AI & Servicing): Accelerate the evolution of our comprehensive, AI-leveraged source of truth for all Card servicing policies. You'll build and scale the intelligent tooling that empowers agents and digital channels to assist millions of customers daily.

  • Credit Bureau Disputes: Drive delivery for our Card Credit Bureau Disputes team, ensuring data integrity, compliance, and frictionless user experiences during critical financial moments.

  • Conversational AI solutions: Part of our enterprise quality platform, you will sit at the cutting edge of GenAI servicing as we scale automated validation across customer interactions.

Senior Manager Role Overview

We are seeking visionary and results-driven Senior Manager-Level Product Managers to lead the strategy, development, and execution of high-impact product initiatives. In these roles, you will sit at the intersection of customer empathy, business strategy, technological innovation, and transformational leadership. You will be responsible for defining long-term product roadmaps, cross-functional collaboration, and mentoring a high-performing team to deliver scalable, customer-centric solutions that accelerate business value.

Key Level Responsibilities:

  • Champion Human-Centered Product Discovery: Lead deep customer inquiry and qualitative/quantitative research to cultivate an intuitive "customer-back" mindset within your team. Proactively identify, define, and align cross-functional stakeholders around complex problem statements to design innovative, iterative, and high-impact solutions.

  • Drive Business Strategy & Value Maximization: Own the end-to-end product roadmap and financial impacts by leveraging data-driven insights to refine investment decisions, mitigate risks, and establish robust KPIs. Continually identify new opportunities within the broader value chain to support Line of Business (LOB) and platform initiatives.

  • Partner for Technological Excellence & Stewardship: Collaborate deeply with engineering and architecture teams to influence sustainable, end-state technical architecture. Balance near-term delivery trade-offs with long-term scalability, ensuring your team champions software reuse, platform modernization, and rigorous standards for security, resilience, and performance.

  • Act as a Transformational & Strategic Leader: Formulate and articulate a compelling, long-term product vision that rallies executive stakeholders and partner teams alike. Serve as a trusted advisor who pushes back on stagnant perspectives, navigates complex organizational challenges with professionalism, and actively coaches, empowers, and retains top product talent.

Basic Qualifications:

  • Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date:

    • A Bachelor's or Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field), Business or Marketing

OR

  • Bachelor's degree in any field and at least 4 years of Product Management experience

Preferred Qualifications:

  • Experience translating business strategy and analysis into consumer facing digital products

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Chicago, IL: $182,500 - $208,300 for Sr. Mgr, Product Management; $149,800 - $171,000 for Manager, Product Management


McLean, VA: $200,700 - $229,100 for Sr. Mgr, Product Management; $164,800 - $188,100 for Manager, Product Management


New York, NY: $219,000 - $249,900 for Sr. Mgr, Product Management; $179,700 - $205,100 for Manager, Product Management


Richmond, VA: $182,500 - $208,300 for Sr. Mgr, Product Management; $149,800 - $171,000 for Manager, Product Management








Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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