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Customer Assistant Jobs in Hackensack, NJ (NOW HIRING)

Sunstar INC

Mail Clerk

New York, NY · On-site

$17.50 - $21.25/hr

Inform customer about postage rates. * Open post office boxes. * Retrieve parcels from the back that couldn't be dropped off and give to customer. * Assist mail carriers by putting mail in bags for ...

Wonder Meats

Customer Service Representative

Carlstadt, NJ · On-site

$16.25 - $22/hr

Monitor customer shorts and communicate with customers. * Assist in day-to-day operations of all order processing. * Schedule pickup/outgoing orders and LTL's for orders that arrive during shift.

Tribeca Cabinetry

Customer Service Specialist

Saddle Brook, NJ · On-site

$18 - $23.75/hr

Provide product information, pricing details, and technical assistance to customers. * Assist customers in selecting the right products and configurations to meet their specific needs. * Address and ...

Clark Davis Associates

Sr. Financial Analyst

Morristown, NJ · On-site

$88K - $109K/yr

Calculating & maintaining the Product Costing models of the Company, preparing profitability reports by product and customer; assist with the development and management of product pricing strategies ...

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Customer Assistant information

See Hackensack, NJ salary details

$16

$22

$26

How much do customer assistant jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for customer assistant in Hackensack, NJ is $22.46, according to ZipRecruiter salary data. Most workers in this role earn between $20.96 and $24.13 per hour, depending on experience, location, and employer.

What is a customer assistant?

A customer assistant provides service to potential or current clients to help a company meet its revenue goals and business outcomes. As a customer assistant, your job duties include fielding incoming calls, emails, and online chats, identifying customer needs, handling complaints, and answering questions. You direct customers to the proper department to resolve their concerns and follow up to confirm the issue has been resolved. In some positions, you may be responsible for connecting sales representatives with customer leads. The qualifications for a career as a customer assistant are a high school diploma or GED certificate, customer service experience, and excellent interpersonal skills.

What are some common challenges customer assistants face during busy periods, and how can they effectively manage them?

Customer Assistants often experience heightened pressure during peak hours, such as holidays or promotional events, when customer volume increases significantly. Managing long queues, addressing diverse customer needs, and maintaining a positive attitude can be challenging. Effective strategies include staying organized, communicating clearly with both customers and teammates, and prioritizing tasks based on urgency. Many employers provide training and encourage teamwork to help Customer Assistants navigate these busy times successfully.

What are the key skills and qualifications needed to thrive as a customer assistant, and why are they important?

To thrive as a Customer Assistant, you need strong interpersonal skills, basic literacy and numeracy, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and sometimes basic CRM software is typically required. Outstanding communication, patience, and problem-solving abilities help you excel in customer-facing situations. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and ensuring customer satisfaction.

What is the difference between Customer Assistant vs Retail Associate?

AspectCustomer AssistantRetail Associate
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; sales and customer service training
Work EnvironmentRetail stores, supermarkets, department storesRetail stores, supermarkets, shopping centers
Employer & Industry UsageCommonly used in retail and customer service sectorsWidely used in retail, grocery, and department stores
Common Search & Comparison IntentCustomer service, in-store assistance, sales supportSales, customer service, product assistance

Both Customer Assistants and Retail Associates work in retail environments providing customer service and support. While their roles overlap significantly, Customer Assistants often focus more on helping customers find products and answering questions, whereas Retail Associates may have additional responsibilities like sales transactions and stock management. Both roles require similar credentials and are essential in retail settings, making them frequently compared by job seekers.

What skills do you need to be a customer assistant?

A customer assistant needs strong communication and interpersonal skills to interact effectively with customers. They should have good problem-solving abilities, basic numeracy, and be able to handle cash transactions and use point-of-sale systems. Reliability, patience, and a positive attitude are also important for providing good customer service in a retail environment.
More about Customer Assistant jobs

What are the most commonly searched types of Customer jobs in Hackensack, NJ?

The most popular types of Customer jobs in Hackensack, NJ are:

What are popular job titles related to Customer Assistant jobs in Hackensack, NJ?

For Customer Assistant jobs in Hackensack, NJ, the most frequently searched job titles are:

What job categories do people searching Customer Assistant jobs in Hackensack, NJ look for?

The top searched job categories for Customer Assistant jobs in Hackensack, NJ are:

What cities near Hackensack, NJ are hiring for Customer Assistant jobs?

Cities near Hackensack, NJ with the most Customer Assistant job openings:

Customer Assistant jobs near you
Infographic showing various Customer Assistant job openings in Hackensack, NJ as of August 2026, with employment types broken down into 75% Full Time, 22% Part Time, 1% Temporary, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $46,717 per year, or $22.5 per hour.

CUSTOMER SERVICE ASSISTANT (FULL TIME)

Compass Group

East Hanover, NJ

$25/hr

Full-time, Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago

Compass Group rating

6.4

Company rating: 6.4 out of 10

Based on 1,092 frontline employees who took The Breakroom Quiz

348th of 495 rated business services

Job description

  • We have an opening for a full time CUSTOMER SERVICE ASSISTANT position.
  • Location: Mondelez - 200 DeForest Avenue, East Hanover, NJ 07936 Note: online applications accepted only.
  • Schedule: Full time schedule. Monday - Friday, 7:30 am - 4:00 pm. More details upon interview.
  • Requirement: Receptionist and  Microsoft experience, including Word, Excel, and PowerPoint required.
  • Pay Range: $21.00 per hour to $25.00 per hour

ESFM is the corporate Integrated Facilities Management (IFM) division of Compass Group USA and a Keystone member of the International WELL Building Institute (IWBI). 

We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1555477.

The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: http://olivia.paradox.ai/moSkg

Rooted in hospitality, ESFM elevates the workplace experience as the single source of innovative FM solutions that ensure a safe, healthy, and sustainable environment. ESFM’s clients include many household names from Life Science, Technology, Oil & Gas and Manufacturing markets.

ESFM self-performs 80% of all IFM solutions provided to clients. Their portfolio of service categories includes Environment, Health & Safety, Facilities Maintenance & Engineering, Sustainability, Janitorial & Industrial Cleaning, Laboratory Support and Workplace solutions.  This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees.

In 2020, ESFM (formerly Eurest Services) won the George Graves Award for Facility Management Achievement from the International Facilities Management Association (IFMA).

Job Summary


Summary:   Serves as a customer service representative in a call center and provides work order management support for staff/customers. 
Essential Duties and Responsibilities:

  • Answers the telephone, responds to customer emails and provides general assistance to customers.
  • Reviews and promotes service requests submitted by customers.
  • Provides clerical support; maintains files and records.
  • Prepares routine correspondence, forms and other documents.
  • Collects, verifies, retrieves and enters data.
  • Operates standard office equipment.
  • Completes project assignments.
  • Assists in the preparation and proofing of materials for reports and other publications.
  • Interacts effectively with staff, students and faculty while conducting daily workplace duties.
  • Communicates with customers to complete work in a cost-effective, efficient and safe manner.
  • Maintains a clean and safe work environment.
  • Performs other duties as assigned.

Associates at ESFM are offered many fantastic benefits.

Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_ESFM.pdf

About Compass Group: Achieving leadership in the foodservice and facility management industry

Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/ 

Applications are accepted on an ongoing basis.

ESFM maintains a drug-free workplace.

ESFM 

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