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Customer Assistant Jobs in Goleta, CA (NOW HIRING)

Retail Sales Associate

Santa Barbara, CA ยท On-site

$16.90 - $19.34/hr

Seek new product knowledge in the broader fashion landscape and active-wear specifically to serve as an expert for the customer. * Assist in the completion of projects while keeping the focus on ...

Retail Sales Associate

Santa Barbara, CA ยท On-site

$16.90 - $19.34/hr

Seek new product knowledge in the broader fashion landscape and active-wear specifically to serve as an expert for the customer. * Assist in the completion of projects while keeping the focus on ...

Seek new product knowledge in the broader fashion landscape and active-wear specifically to serve as an expert for the customer. * Assist in the completion of projects while keeping the focus on ...

Answer the phones to assist customers in a friendly, helpful and prompt manner. * Assist customers by effectively resolving all customer service issues. * Assist and coordinate customers within the ...

CSR II

Santa Barbara, CA ยท On-site

$17 - $17.50/hr

Family * Assist fellow team members during busy periods or when needed, promoting a sense of unity and cooperation within the department. Exceptional Service * Greet customers with a friendly and ...

CSR II

Santa Barbara, CA ยท On-site

$17 - $17.50/hr

Family * Assist fellow team members during busy periods or when needed, promoting a sense of unity and cooperation within the department. Exceptional Service * Greet customers with a friendly and ...

CSR II

Santa Barbara, CA ยท On-site

$17 - $17.50/hr

Family * Assist fellow team members during busy periods or when needed, promoting a sense of unity and cooperation within the department. Exceptional Service * Greet customers with a friendly and ...

CSR II

Santa Barbara, CA ยท On-site

$17 - $17.50/hr

Family * Assist fellow team members during busy periods or when needed, promoting a sense of unity and cooperation within the department. Exceptional Service * Greet customers with a friendly and ...

Customer Service Account Specialist

Buellton, CA ยท On-site

$17.50 - $23/hr

Answer inbound phone calls promptly to assist customers with a focus on customer service. * Respond to numerous email requests each day from customers in an efficient, effective, and timely manner ...

Customer Experience Guide Base hourly pay for this position is $18.50 . At our Ventura store, team ... Store Operations * Assist in daily store operations to ensure efficiency, compliance, and a ...

The Customer Care Consultant is primarily responsible for aiding patrons and patients ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

The Customer Care Consultant is primarily responsible for aiding patrons and patients ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

The Customer Care Consultant is primarily responsible for aiding patrons and patients ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

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Customer Assistant information

See Goleta, CA salary details

$16

$22

$26

How much do customer assistant jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for customer assistant in Goleta, CA is $22.22, according to ZipRecruiter salary data. Most workers in this role earn between $20.77 and $23.85 per hour, depending on experience, location, and employer.

What is a customer assistant?

A customer assistant provides service to potential or current clients to help a company meet its revenue goals and business outcomes. As a customer assistant, your job duties include fielding incoming calls, emails, and online chats, identifying customer needs, handling complaints, and answering questions. You direct customers to the proper department to resolve their concerns and follow up to confirm the issue has been resolved. In some positions, you may be responsible for connecting sales representatives with customer leads. The qualifications for a career as a customer assistant are a high school diploma or GED certificate, customer service experience, and excellent interpersonal skills.

What are some common challenges customer assistants face during busy periods, and how can they effectively manage them?

Customer Assistants often experience heightened pressure during peak hours, such as holidays or promotional events, when customer volume increases significantly. Managing long queues, addressing diverse customer needs, and maintaining a positive attitude can be challenging. Effective strategies include staying organized, communicating clearly with both customers and teammates, and prioritizing tasks based on urgency. Many employers provide training and encourage teamwork to help Customer Assistants navigate these busy times successfully.

What are the key skills and qualifications needed to thrive as a customer assistant, and why are they important?

To thrive as a Customer Assistant, you need strong interpersonal skills, basic literacy and numeracy, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and sometimes basic CRM software is typically required. Outstanding communication, patience, and problem-solving abilities help you excel in customer-facing situations. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and ensuring customer satisfaction.

What is the difference between Customer Assistant vs Retail Associate?

AspectCustomer AssistantRetail Associate
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; sales and customer service training
Work EnvironmentRetail stores, supermarkets, department storesRetail stores, supermarkets, shopping centers
Employer & Industry UsageCommonly used in retail and customer service sectorsWidely used in retail, grocery, and department stores
Common Search & Comparison IntentCustomer service, in-store assistance, sales supportSales, customer service, product assistance

Both Customer Assistants and Retail Associates work in retail environments providing customer service and support. While their roles overlap significantly, Customer Assistants often focus more on helping customers find products and answering questions, whereas Retail Associates may have additional responsibilities like sales transactions and stock management. Both roles require similar credentials and are essential in retail settings, making them frequently compared by job seekers.

What skills do you need to be a customer assistant?

A customer assistant needs strong communication and interpersonal skills to interact effectively with customers. They should have good problem-solving abilities, basic numeracy, and be able to handle cash transactions and use point-of-sale systems. Reliability, patience, and a positive attitude are also important for providing good customer service in a retail environment.

What job categories do people searching Customer Assistant jobs in Goleta, CA look for?

The top searched job categories for Customer Assistant jobs in Goleta, CA are:

What cities near Goleta, CA are hiring for Customer Assistant jobs?

Cities near Goleta, CA with the most Customer Assistant job openings:

Infographic showing various Customer Assistant job openings in Goleta, CA as of July 2026, with employment types broken down into 71% Full Time, 27% Part Time, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $46,216 per year, or $22.2 per hour.

Customer Service & Administrative Office Assistant

HRS Talent Solutions

Santa Barbara, CA โ€ข On-site

$30 - $38/hr

Other

Posted 24 days ago


Job description

About the job Customer Service & Administrative Office Assistant
Customer Service & Administrative Office Assistant
Pay: $30.00 to $38.00 per hour
Schedule: Part Time or Full Time
Location: Remote
About the Role
We are currently seeking organized and dependable individuals for an entry level Customer Service & Administrative Support Assistant opportunity. This role is well suited to candidates who are comfortable communicating clearly, following written instructions, reviewing information carefully, and completing routine support tasks with accuracy and consistency.
This position combines customer service support, administrative assistance, data entry, online workflow coordination, and general office support. Training is provided for qualified applicants, and the role is structured to help candidates build experience while developing strong day to day work habits.
Applicants with experience in customer service, retail, reception, hospitality, front desk support, call centre support, office administration, data entry, or other service focused roles are encouraged to apply. The position is a good fit for individuals who are patient, organized, detail oriented, and able to handle customer or participant information professionally.
Key Responsibilities
The Customer Service & Administrative Support Assistant will help support routine customer service, feedback, and office related tasks. Responsibilities can include:
โ€ข Reviewing customer, participant, or project related information for accuracy and completeness
โ€ข Supporting customer service and client feedback projects by organizing responses, comments, and submitted details
โ€ข Reading written instructions carefully and completing assigned tasks according to provided guidelines
โ€ข Entering information into online forms, templates, spreadsheets, or tracking sheets
โ€ข Reviewing names, dates, contact details, submitted answers, and other information for accuracy
โ€ข Helping organize feedback from surveys, service evaluations, product reviews, and client related projects
โ€ข Providing structured feedback to support client projects and research assignments
โ€ข Participating in guided client evaluations and completing form based assessments
โ€ข Recording reactions, preferences, observations, and responses clearly and accurately
โ€ข Researching company websites, checking business information online, and verifying whether details are current
โ€ข Supporting routine office related processes through accurate and consistent task completion
โ€ข Communicating clearly in writing when completing forms, notes, feedback, or project related responses
Requirements
Qualified applicants should be comfortable with basic computer based tasks, written communication, and routine support responsibilities. Requirements include:
โ€ข Reliable computer or laptop
โ€ข Stable internet connection
โ€ข Ability to follow written instructions carefully
โ€ข Comfort using email, web browsers, online forms, and basic web based tools
โ€ข Strong attention to detail and ability to review work for accuracy
โ€ข Clear written communication skills
โ€ข Dependable and organized approach to recurring tasks
โ€ข Ability to work independently and manage time effectively
โ€ข Comfort reviewing customer, participant, or project information
โ€ข Ability to handle routine customer service and administrative support tasks professionally
Preferred Skills
Previous experience is helpful but not required for all applicants. No experience required and training is provided for qualified candidates. Preferred skills include:
โ€ข Previous customer service, retail, reception, hospitality, front desk, call centre, or office support experience
โ€ข Basic computer navigation and familiarity with everyday online tools
โ€ข Comfort using Google Search, email, online forms, templates, and spreadsheets
โ€ข Good written communication and reading comprehension
โ€ข Ability to read customer or participant information carefully and respond appropriately
โ€ข Ability to stay organized while working through assigned tasks
โ€ข Consistent follow through and dependable work habits
โ€ข Willingness to learn new tools and processes with training provided
โ€ข Interest in customer service, administrative support, data entry, research, feedback, or support based work
Compensation and Growth
This position offers competitive pay based on the role, schedule, and overall fit. It can also serve as a strong starting point for candidates who want to build experience in customer service support, administrative work, online task coordination, data entry, and general office support.
Candidates who perform well can be considered for additional responsibilities over time, depending on availability, project needs, accuracy, communication, and overall performance.
Schedule
Opportunities are available for both part time and full time hours. Scheduling details can vary depending on role fit, availability, and current project needs.
Application Process
This is an initial application through a partner job platform. Candidates who continue in the process can be asked to complete their full application directly through the hiring company's website.
Completing that next step allows the hiring team to confirm applicant details, review availability, and consider candidates for suitable customer service support, administrative support, data entry, feedback, and office related opportunities.
Apply
If you are interested in an entry level customer service and administrative support opportunity and can bring clear communication, organization, accuracy, and dependable follow through to the role, we encourage you to apply.