Customer Assistant Jobs in Fallon, NV (NOW HIRING)

Title
Senior Executive Assistant
EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
Category
Administration
Description

The Nevada Automotive Test Center (NATC) is seeking an experienced and highly motivated Senior Executive Assistant to the CEO to join our team in Silver Springs, Nevada. This strategic role provides direct support to the CEO/President while serving as a trusted partner to executive leadership. The Senior Executive Assistant plays a key role in advancing organizational priorities by coordinating executive initiatives, supporting business development activities, and collaborating with engineering and operational teams that design, manufacture, and test innovative automotive mobility solutions.

Founded in 1957, Nevada Automotive Test Center (NATC) is a third-generation, family-owned engineering and vehicle testing organization serving military and commercial customers worldwide. With more than 110 employees and one of the world's premier off-road proving grounds, NATC combines real-world testing with advanced engineering to solve complex mobility challenges. This position offers the unique opportunity to work alongside executive leadership, influence key business initiatives, and contribute to the continued growth and success of an innovative, mission-driven organization.

Position Summary:

The Senior Executive Assistant to the CEO is a strategic partner who maximizes executive effectiveness through exceptional organization, communication, operational coordination, and execution. This role goes well beyond traditional administrative support by anticipating executive needs, protecting the CEO's time, managing high-priority initiatives, coordinating cross-functional efforts, preparing executive briefings, supporting business development, providing strategic recommendations and opinions on scopes or work and strategies to be implemented based on their observations, and independently leading special projects. The successful candidate exercises sound judgment, maintains absolute confidentiality, and serves as a force multiplier and trusted advisor for the CEO and leadership team. Exercised independent judgment in prioritizing executive matters, resolving routine issues, and making administrative decisions within established authority.

Essential Functions:

Executive Partnership

• Manage and optimize the CEO's calendar, priorities, travel, meetings, and strategic focus time.
• Serve as gatekeeper for executive requests, ensuring alignment with organizational priorities.
• Prepare executive briefings, agendas, presentations, correspondence, and meeting materials.
• Track CEO commitments, action items, and follow-through across the organization.
• Represent the CEO in meetings when delegated.
• Advise and inform the CEO on company initiatives successes or areas for improvement such that they are aligned with the leadership team's intent.

Strategic Operations

• Coordinate executive initiatives and cross-functional projects.
• Conduct research, synthesize information, identify risks, and support executive decision-making.
• Lead special projects from initiation through implementation.
• Develop executive dashboards, reports, and status updates.
• Develop working relationships with key stakeholders in the company.

Business Development Support

• Assist with proposal development, customer research, bid/no-bid analyses, test plans, and executive presentations.
• Coordinate customer visits, executive events, and leadership meetings.
• Develop working relationships with key customers and external contacts.

Administrative Leadership

• Maintains the highest standards of confidentiality, discretion, and professional judgment when handling executive correspondence, strategic business information, personnel matters, financial data, legal documents, customer information, and other sensitive or proprietary materials.
• Manage Microsoft 365 document workflows and collaboration tools.

Success in this Role

• CEO time is protected and focused on strategic priorities.
• Executive meetings are prepared, productive, and followed through.
• Leadership initiatives stay on schedule.
• Executive communications are polished and timely.
• Customers and visitors receive a professional experience.
• Productivity of the executive team is increased, refined, and better informed.

Pay:

Starting salary is anticipated to range from $70,000 to $85,000 annually, depending on qualifications, experience, and demonstrated capabilities. Compensation may also include eligibility for performance-based incentives in accordance with company policy.

Position Requirements

Minimum Qualifications:

1. Bachelor's degree and 8+ years of executive support experience; Equivalent combinations of education and experience will be considered.
2. Must have a current and valid Nevada Driver's License to operate a class C vehicle.
3. Advanced proficiency in Microsoft 365 applications, including Outlook, Word, Excel, PowerPoint, Teams, and SharePoint.
4. Exceptional verbal, written, and interpersonal communication skills, with the ability to communicate effectively at all organizational levels.
5. Demonstrated ability to exercise sound judgment, maintain absolute confidentiality, and handle highly sensitive information with discretion.
6. Strong organizational, project management, and time management skills, with the ability to prioritize competing demands in a fast-paced environment.
7. Proven ability to manage multiple priorities independently while maintaining exceptional attention to detail and accuracy.
8. Professional executive presence with a strong customer service mindset and the ability to build effective relationships with internal and external stakeholders.
9. Self-motivated with the ability to work independently, anticipate needs, and take initiative with minimal supervision.

Preferred Qualifications:

1. Experience supporting a CEO, President, or founder-led organization.
2. Experience in a small business environment.
3. Government contracting or military experience.
4. Exceptional writing, editing, and presentation skills.
5. Project coordination experience.
6. Ability to exercise sound judgment and maintain confidentiality.
7. Ability to use modern administrative tools such as AI, Trello, Project Planning tools, etc.

Core Competencies:

Executive Presence * Strategic Thinking * Critical Thinking * Emotional Intelligence * Project Management * Organizational Agility * Relationship Management * Initiative * Problem Solving * Attention to Detail * Professional Discretion * Microsoft 365 Suite skillset * Tactful * Adaptable * Proactive

Physical Demands:

This is primarily an office position, requiring the ability to sit for extended periods, lift files, open filing cabinets and bend or stand as necessary. However, this position also requires walking on uneven ground and climbing stairs.

Work Environment:

This position is performed on-site in Silver Springs, Nevada, and requires the ability to work a full-time schedule in a combination of office, outdoor, and shop environments. Employees must be able to sit or stand for extended periods while performing the essential functions of the position. The work environment may include exposure to varying weather conditions, dust, odors, oil, fumes, and elevated noise levels.

Travel:

Overnight travel is not expected. Occasional local travel may be required to support meetings, customer visits, or company events.

Job Description and Employment Statement:
This job description is intended to outline the general nature of work and is not exhaustive; duties may be added, modified, or removed as business needs require. Employees are responsible for performing their duties safely and in accordance with company policies, procedures, and quality standards. Reasonable accommodations will be provided to qualified individuals with disabilities; please notify Human Resources if accommodations are needed. NATC/Hodges Transportation, Inc. is an Equal Opportunity Employer and maintains an Affirmative Action Program. All employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, protected veteran status, or any other status protected by law. Employment is at-will; either the employee or the Company may terminate employment at any time, with or without cause or notice.

Full-Time/Part-Time
Full-Time
Shift
Days
Position
Senior Executive Assistant
Exempt/Non-Exempt
Exempt
Location
NATC - Silver Springs - Nevada

This position is currently accepting applications.

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