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Customer Assistant Jobs in Butte, MT (NOW HIRING)

Montana Internet

Customer Support Advocate

Helena, MT · On-site

Troubleshoot internet connectivity issues for fixed wireless and fiber customers * Assist with home and business networking, including Wi-Fi, routers, connected devices, and email * Walk customers ...

Montana Internet

Customer Support Advocate

Helena, MT · On-site

$17 - $20/hr

Troubleshoot internet connectivity issues for fixed wireless and fiber customers * Assist with home and business networking, including Wi-Fi, routers, connected devices, and email * Walk customers ...

22nd Century Technologies Inc. (TSCTI)

Be Seen First

Social Admins Assistant

Anaconda, MT · On-site

$17.66/hr

The duties of the Social Services Assistant (SSA) include assisting students and government employees in understanding the relevance and promotes the development of positive social skills among ...

22nd Century Technologies Inc. (TSCTI)

Be Seen First

Social Admins Assistant

Anaconda, MT · On-site

$17.66/hr

The duties of the Social Services Assistant (SSA) include assisting students and government employees in understanding the relevance and promotes the development of positive social skills among ...

Pizza Hut

Customer Service Representatives

Helena, MT · On-site

$14.50 - $19.50/hr

... • Assist in preparing menu items • Assist with all cleaning and restaurant maintenance duties as needed Requirements: • Enthusiasm and a willingness to learn • Commitment to customer ...

Family Dollar

Customer Service Associate I

Whitehall, MT · On-site

$14 - $19.50/hr

Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register * Maintain security of ...

Family Dollar

Customer Service Associate I

Boulder, MT · On-site

$14 - $19.50/hr

Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register * Maintain security of ...

Dollartree

Customer Service Associate I

Butte, MT · On-site

$14 - $19.50/hr

Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register * Maintain security of ...

Family Dollar

Customer Service Associate I

Butte, MT · On-site

$14 - $19.50/hr

Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register * Maintain security of ...

Dollar Tree

Customer Service Associate I

Butte, MT · On-site

$14 - $19.50/hr

Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register * Maintain security of ...

Dollar Tree

Customer Service Associate I

Deer Lodge, MT · On-site

$13.50 - $18.75/hr

Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register * Maintain security of ...

Family Dollar

Customer Service Associate I

Anaconda, MT · On-site

$13.50 - $18.75/hr

Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register * Maintain security of ...

Dollar Tree

Customer Service Associate I

Butte, MT · On-site

$14 - $19.50/hr

Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register * Maintain security of ...

Dollartree

Customer Service Associate I

Deer Lodge, MT · On-site

$13.50 - $18.75/hr

Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register * Maintain security of ...

Dollartree

Customer Service Associate I

Butte, MT · On-site

$14 - $19.50/hr

Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register * Maintain security of ...

Dollar Tree

Customer Service Associate I

Butte, MT · On-site

$14 - $19.50/hr

Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register * Maintain security of ...

Dollar Tree

Customer Service Associate I

Whitehall, MT · On-site

$14 - $19.50/hr

Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register * Maintain security of ...

Dollar Tree

Customer Service Associate I

Anaconda, MT · On-site

$13.50 - $18.75/hr

Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register * Maintain security of ...

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Customer Assistant information

See Butte, MT salary details

$14

$19

$23

How much do customer assistant jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for customer assistant in Butte, MT is $19.99, according to ZipRecruiter salary data. Most workers in this role earn between $18.65 and $21.44 per hour, depending on experience, location, and employer.

What is a customer assistant?

A customer assistant provides service to potential or current clients to help a company meet its revenue goals and business outcomes. As a customer assistant, your job duties include fielding incoming calls, emails, and online chats, identifying customer needs, handling complaints, and answering questions. You direct customers to the proper department to resolve their concerns and follow up to confirm the issue has been resolved. In some positions, you may be responsible for connecting sales representatives with customer leads. The qualifications for a career as a customer assistant are a high school diploma or GED certificate, customer service experience, and excellent interpersonal skills.

What are some common challenges customer assistants face during busy periods, and how can they effectively manage them?

Customer Assistants often experience heightened pressure during peak hours, such as holidays or promotional events, when customer volume increases significantly. Managing long queues, addressing diverse customer needs, and maintaining a positive attitude can be challenging. Effective strategies include staying organized, communicating clearly with both customers and teammates, and prioritizing tasks based on urgency. Many employers provide training and encourage teamwork to help Customer Assistants navigate these busy times successfully.

What are the key skills and qualifications needed to thrive as a customer assistant, and why are they important?

To thrive as a Customer Assistant, you need strong interpersonal skills, basic literacy and numeracy, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and sometimes basic CRM software is typically required. Outstanding communication, patience, and problem-solving abilities help you excel in customer-facing situations. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and ensuring customer satisfaction.

What is the difference between Customer Assistant vs Retail Associate?

AspectCustomer AssistantRetail Associate
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; sales and customer service training
Work EnvironmentRetail stores, supermarkets, department storesRetail stores, supermarkets, shopping centers
Employer & Industry UsageCommonly used in retail and customer service sectorsWidely used in retail, grocery, and department stores
Common Search & Comparison IntentCustomer service, in-store assistance, sales supportSales, customer service, product assistance

Both Customer Assistants and Retail Associates work in retail environments providing customer service and support. While their roles overlap significantly, Customer Assistants often focus more on helping customers find products and answering questions, whereas Retail Associates may have additional responsibilities like sales transactions and stock management. Both roles require similar credentials and are essential in retail settings, making them frequently compared by job seekers.

What skills do you need to be a customer assistant?

A customer assistant needs strong communication and interpersonal skills to interact effectively with customers. They should have good problem-solving abilities, basic numeracy, and be able to handle cash transactions and use point-of-sale systems. Reliability, patience, and a positive attitude are also important for providing good customer service in a retail environment.
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For Customer Assistant jobs in Butte, MT, the most frequently searched job titles are:

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The top searched job categories for Customer Assistant jobs in Butte, MT are:

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Cities near Butte, MT with the most Customer Assistant job openings:

Customer Assistant jobs near you
Infographic showing various Customer Assistant job openings in Butte, MT as of August 2026, with employment types broken down into 74% Full Time, 23% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $41,576 per year, or $20 per hour.

Customer Support Advocate

Montana Internet

Helena, MT • On-site

Full-time

Medical, PTO

Posted 19 days ago

Job description

About the Role

Montana Internet is looking for an entry-level
Customer Support Advocate to join our growing team. This position is centered around technical support and troubleshooting, helping customers resolve internet and network-related issues while delivering an exceptional customer experience.

As the first point of contact for our customers, you'll troubleshoot connectivity problems, guide customers through solutions, and ensure they stay connected. If you're naturally curious, enjoy technology, and love solving problems while helping people, we'd love to meet you.

While this role includes occasional billing and account support, the primary focus is providing outstanding technical assistance.

What You'll Do

  • Provide frontline technical support via phone, chat, and email
  • Troubleshoot internet connectivity issues for fixed wireless and fiber customers
  • Assist with home and business networking, including Wi-Fi, routers, connected devices, and email
  • Walk customers through step-by-step troubleshooting in a clear, friendly, and patient manner
  • Create, document, and manage support tickets
  • Escalate advanced technical issues when necessary
  • Assist with basic billing questions and payment processing
  • Help customers understand available services and product offerings
  • Collaborate with our sales team and field technicians to resolve customer issues
  • Contribute to internal documentation and troubleshooting resources
  • Deliver a relationship-focused customer experience that exceeds expectations

What We're Looking For

  • Excellent communication skills with the ability to explain technical concepts in simple terms
  • Strong problem-solving skills and attention to detail
  • Ability to quickly learn new technologies and software
  • Comfortable multitasking between systems while assisting customers
  • Positive attitude with a collaborative, team-first mindset
  • Customer service experience preferred
  • Technical support experience is a plus
  • Interest in networking, IT, or telecommunications is highly valued

Why Join Montana Internet?

At Montana Internet, we're passionate about delivering the best internet experience in Montana. We believe great service starts with great people.

Our culture is built around:

  • Building genuine relationships with customers
  • Putting service before sales
  • Curiosity and continuous learning
  • Teamwork and collaboration
  • Supporting a healthy work-life balance

You'll receive hands-on training and gain valuable real-world experience in networking, internet technologies, and customer support while working alongside an experienced team.

Schedule

We believe in work-life balance. Full-time employees work 32 hours and are paid for 40 hours.

Regular Schedule

  • Wednesday & Thursday: 8:00 AM – 5:00 PM
  • Friday & Saturday: 10:00 AM – 7:00 PM

Occasionally, you may be asked to help on your scheduled day off to support business needs, though this is infrequent.

Benefits

  • 100% employer-paid health insurance
  • Paid Time Off (PTO) and sick leave begin accruing on your first day
  • Paid holidays plus one floating holiday
  • Company-paid home internet (where service is available)
  • Ongoing training and career development opportunities

Work Environment

This is a full-time, in-office position based in Helena, Montana.

Equal Opportunity Employer

Montana Internet is proud to be an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace and make employment decisions based on qualifications, merit, and business needs.