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Customer Assistant Jobs in Bloomfield, NJ (NOW HIRING)

Dutuc

Customer Service Assistant

New York, NY · On-site

$3.8K - $4.4K/hr

Job Summary We are seeking a friendly and motivated Customer Service Assistant to support customer engagement, product education, and sales initiatives. This role is ideal for individuals who enjoy ...

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Customer Assistant information

See Bloomfield, NJ salary details

$15

$21

$25

How much do customer assistant jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for customer assistant in Bloomfield, NJ is $21.08, according to ZipRecruiter salary data. Most workers in this role earn between $19.66 and $22.64 per hour, depending on experience, location, and employer.

What is a customer assistant?

A customer assistant provides service to potential or current clients to help a company meet its revenue goals and business outcomes. As a customer assistant, your job duties include fielding incoming calls, emails, and online chats, identifying customer needs, handling complaints, and answering questions. You direct customers to the proper department to resolve their concerns and follow up to confirm the issue has been resolved. In some positions, you may be responsible for connecting sales representatives with customer leads. The qualifications for a career as a customer assistant are a high school diploma or GED certificate, customer service experience, and excellent interpersonal skills.

What are some common challenges customer assistants face during busy periods, and how can they effectively manage them?

Customer Assistants often experience heightened pressure during peak hours, such as holidays or promotional events, when customer volume increases significantly. Managing long queues, addressing diverse customer needs, and maintaining a positive attitude can be challenging. Effective strategies include staying organized, communicating clearly with both customers and teammates, and prioritizing tasks based on urgency. Many employers provide training and encourage teamwork to help Customer Assistants navigate these busy times successfully.

What are the key skills and qualifications needed to thrive as a customer assistant, and why are they important?

To thrive as a Customer Assistant, you need strong interpersonal skills, basic literacy and numeracy, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and sometimes basic CRM software is typically required. Outstanding communication, patience, and problem-solving abilities help you excel in customer-facing situations. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and ensuring customer satisfaction.

What is the difference between Customer Assistant vs Retail Associate?

AspectCustomer AssistantRetail Associate
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; sales and customer service training
Work EnvironmentRetail stores, supermarkets, department storesRetail stores, supermarkets, shopping centers
Employer & Industry UsageCommonly used in retail and customer service sectorsWidely used in retail, grocery, and department stores
Common Search & Comparison IntentCustomer service, in-store assistance, sales supportSales, customer service, product assistance

Both Customer Assistants and Retail Associates work in retail environments providing customer service and support. While their roles overlap significantly, Customer Assistants often focus more on helping customers find products and answering questions, whereas Retail Associates may have additional responsibilities like sales transactions and stock management. Both roles require similar credentials and are essential in retail settings, making them frequently compared by job seekers.

What skills do you need to be a customer assistant?

A customer assistant needs strong communication and interpersonal skills to interact effectively with customers. They should have good problem-solving abilities, basic numeracy, and be able to handle cash transactions and use point-of-sale systems. Reliability, patience, and a positive attitude are also important for providing good customer service in a retail environment.
More about Customer Assistant jobs

What are the most commonly searched types of Customer jobs in Bloomfield, NJ?

The most popular types of Customer jobs in Bloomfield, NJ are:

What are popular job titles related to Customer Assistant jobs in Bloomfield, NJ?

For Customer Assistant jobs in Bloomfield, NJ, the most frequently searched job titles are:

What job categories do people searching Customer Assistant jobs in Bloomfield, NJ look for?

The top searched job categories for Customer Assistant jobs in Bloomfield, NJ are:

What cities near Bloomfield, NJ are hiring for Customer Assistant jobs?

Cities near Bloomfield, NJ with the most Customer Assistant job openings:

Customer Assistant jobs near you
Infographic showing various Customer Assistant job openings in Bloomfield, NJ as of August 2026, with employment types broken down into 75% Full Time, 23% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $43,846 per year, or $21.1 per hour.

Full-Time Customer Assistant Representative | Canarsie

Enterprise Holdings

Brooklyn, NY • On-site

$19/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Enterprise Holdings rating

7.1

Company rating: 7.1 out of 10

Based on 268 frontline employees who took The Breakroom Quiz

118th of 178 rated vehicle equipment hire

Job description

Overview

We're immediately hiring for a Customer Assistance Representative!  The Customer Assistance Representative Sr (CAR) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. The CAR will gain knowledge through local training and hands-on experience to provide administrative support, service customers, and act as a rental back-up in a non-airport branch location.  

We offer a robust Benefits Package including, but not limited to:

  • Paid Time Off, starting with 5 days upon hire and receiving a total of 12 days your first year, plus 6 holidays
  • Health, Dental, Vision insurance; Life Insurance; Prescription coverage
  • Employee discounts on car rentals, car purchases and much more!
  • 401(k) retirement plan with company match and profit sharing

The starting rate of pay is $19.00 / hour. Employees have the opportunity to earn yearly merit increases based on performance.

This position is full-time and located at our office in Canarsie, Brooklyn.

The schedule available:

Sunday: 8:45am-12:30pm

Monday: 7:15am-6:15pmTuesday: 7:15am-6:15pmWednesday: OFFThursday: OFFFriday: 7:15am-6:15pmSaturday: 8:45am-1:30pm

Responsibilities
  • Greet all customers using prescribed, appropriate dialogue as they arrive on the lot.
  • Remind customer to check for personal belongings. Identify any items found in the vehicle with a unit number, date, time and turn into lost and found.
  • Advise and review rental charges; and provide an accurate receipt to the customer.
  • Inquire about service, satisfaction and document dissatisfaction.
  • Discreetly check vehicle for damage on incoming vehicles and direct customer to counter for completion of damage/loss report.
  • Use of proper statement to determine if vehicle is being returned with full tank of gas.
  • Complete a service alert for any mechanical and or body damage communicated by the customers.
  • Identify vehicles, which are on system hold for turnback, time or mileage, recall, or any other special lock and verify their movement to the proper lot location.
  • Identify and tag vehicles that have been flagged for grounding or preventative maintenance and verify their movement to the proper lot location.
  • Keep lot organized for ease of access and traffic flow.
  • Understand the CDW/Emerald Aisle/Choice process; knowledge of the rental/return documents, fuel services, days/extra hours/surcharges and optional coverages.
  • Understand the damage loss report reporting procedure.

Equal Opportunity Employer/Disability/Veterans

Qualifications
  • Must be at least 18 years old. 
  • Must have a high school diploma or GED.
  • Must have two years of college and/or customer service experience combined.
  • The ability to operate a motor vehicle is an essential function of this position. Applicants must have a valid, unrestricted US driver's license.
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
  • Must be living within a reasonable commute of no more than 1 hour to the location(s) you are applying to within 30 days of anticipated start date.
  • Must be able to read, write, and understand English.
  • Apart from religious observation, must be available to work the following schedule:

    Sunday: 8:45am-12:30pm

    Monday: 7:15am-6:15pmTuesday: 7:15am-6:15pmWednesday: OFFThursday: OFFFriday: 7:15am-6:15pmSaturday: 8:45am-1:30pm

Employment Type: FULL_TIME

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