Customer Analytics Intern Jobs in Ohio (NOW HIRING)

Location:

Summer 2027 Analytics & Quantitative Modeling Internship

What does our Internship Program offer?

Key's Enterprise Internship is a 10.5-week in-person program that provides meaningful work that matters, offers feedback and coaching, and creates engaging events and conversations that will spark excitement and interest in bringing one's full-time career to Key.

Interns are involved in a host of line of business specific projects that directly impact and benefit Key's business and strategic pillars. The program includes networking with Key teammates across all levels of the organization, a series of Learning Labs where internal and external speakers provide insight on Key's competitive landscape, financial wellness, and professional development best practices, and an assigned mentor who shares knowledge, experience, and advice

Analytics & Quantitative Modeling Overview:

Analytics & Quantitative Modeling at KeyBank is a cross-functional collective of program areas with the shared goal to use data, analytics, and quantitative models to meaningfully impact business performance by identifying solutions which lead to more effective risk management, more profitable business decisions, more meaningful client and employee engagements, and more proactive management of credit relationships.

About the Analytics & Quantitative Modeling Internship Program

KeyBank's Analytics & Quantitative Modeling Internship Program is designed to develop analytical and quantitative professionals through training, work experiences, and cross-functional exposure. The Intern Program takes place in the Summer of 2027 and is based at one of our area locations in Cleveland, Ohio. Interns are assigned to a specific placement area within Analytics & Quantitative Modeling and typically remain in that department for the duration of their internship.

Job Responsibilities:

• Ability to perform data analysis, research, and draw business and financial insights through analysis with integrity and accuracy

• Effectively and concisely communicate findings and recommendations for senior management, including effective data visualizations and insights.

• Aptitude for problem solving using analytical and mathematical techniques across a broad spectrum of business and risk management areas

• Conduct and leverage market and industry research for peer analytics and strategy.

• Develop and support reporting functions for financial, regulatory, and business intelligence requirements.

Internship placement areas may include:

Quantitative Modeling and Advanced Analytics (QMAA)

Responsible for ownership and development of predictive models for management of risk, capital, and business insights; these core functions support decisions across the duration of a credit relationship, from prospecting to new business volume to portfolio management (including risk management, loss prevention, capital, and reserve adequacy).

Model Risk

Responsible for assessing predictive models across the enterprise to ensure that the models are designed suitably for the business use, performing as intended, and reliable to inform decisions.

Market Risk

KeyBank's trading activities include buying and selling fixed income securities and using derivatives to help customers hedge their exposure to interest rates, commodity prices, and foreign exchange rates. Market Risk helps price these instruments and quantify the risk of loss due to changes in markets.

Client & Employee Experience

Responsible to help our clients, communities, and colleagues thrive. Applying analytics, visualization, and storytelling to data collected from surveys or vendors allows KeyBank to enhance our clients' experiences on an ongoing basis.

Commercial Analytics

Payment solutions are evolving to meet demands of businesses, from streamlining clients' receivables and payables processes to expertly managing their liquidity and funds.

Fraud Analytics

Responsible for the enterprise detection and prevention of fraud by using modeling and advanced analytics (Machine Learning and Network Analysis) to protect our clients and the institution from bad actors.

Credit Portfolio Management

Combines external macroeconomic, industry, and geopolitical research with internal portfolio analytics to identify and mitigate emerging risks to KeyBank's credit portfolio.

Qualifications

• Must have completed at least three years toward a four-year, undergraduate degree program with coursework in mathematics, statistics, engineering, finance, economics, computer science, business analytics, data science, or other quantitative fields of study, with an anticipated graduation in May 2028 or December 2027

• Outstanding academic achievement (minimum undergraduate 3.5 GPA)

• Demonstrated leadership and teamwork from past work experience and/or extracurricular activities

• Strong analytical, problem solving, communication, and presentation skills

• Knowledge of statistical techniques, machine learning approaches, and/or data mining concepts
• Basic understanding of AI concepts and exposure to AI/ML tools or techniques (e.g., data analysis or simple models)

• Preferred exposure to programming for data analysis, statistical modeling, machine learning, and data visualization (SQL, SAS, Python, R, Tableau, and others as appropriate)

Compensation and Benefits

This position is eligible to earn an hourly rate of $25 per hour for students pursuing undergraduate degrees and $28 per hour for students pursuing graduate degrees. Compensation also includes a $2,000.00 Summer Internship Sign-on Bonus.

KeyBank's Program Internship and Analyst positions are not eligible for employment visa sponsorship (e.g., H-1B visa). This includes, for example, situations where a candidate may have temporary work authorization while enrolled in school or upon graduation (e.g., CPT, OPT) but would need H-1B visa sponsorship within a few years of employment in order to maintain employment eligibility.

COMPENSATION AND BENEFITS

This position is eligible to earn an hourly rate of $25 per hour for students pursuing undergraduate degrees and $28 per hour for students pursuing graduate degrees. Compensation also includes a $2,000.00 Summer Internship Sign-on Bonus.

Please click here for a list of benefits for which this position is eligible.

Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.

Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.