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Customer Analyst Jobs in California (NOW HIRING)

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Customer Analytic Manager

San Francisco, CA · On-site

Customer Analytics Manager Job Location: Anywhere in USA, San Francisco, California, United States Job Level: Senior Level This is what you will do.. You will help to grow clients practice in the ...

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Customer Analytic Manager

Orange, CA · On-site

Customer Analytics Manager Job Location: Anywhere in USA, Orange, CA, USA Job Level: Senior Level This is what you will do.. You will help to grow clients practice in the Communications, Media ...

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Customer Analytic Manager

San Diego, CA · On-site

Customer Analytics Manager Job Location: Anywhere in USA, San Diego, California, United States Job Level: Senior Level This is what you will do.. You will help to grow clients practice in the ...

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Customer Analytic Manager

San Jose, CA · On-site

Job Title: Customer Analytics Manager Job Location: Anywhere in USA, Saint Petersburg, FL Job Level: Senior Level This is what you will do.. You will help to grow clients practice in the ...

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Customer Analytic Manager

Los Angeles, CA · On-site

Customer Analytics Manager Job Location: Anywhere in USA, Los Angeles, California, United States Job Level: Senior Level This is what you will do.. You will help to grow clients practice in the ...

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Customer Analytic Manager

Sacramento, CA · On-site

Customer Analytics Manager Job Location: Anywhere in USA, Sacramento, California, United States Job Level: Senior Level This is what you will do.. You will help to grow clients practice in the ...

Skechers

Analyst, Loyalty & CRM

Manhattan Beach, CA · On-site

The Analyst, Loyalty & CRM Analytics role focuses on improving customer retention and lifetime value by analyzing customer data and supporting CRM and loyalty initiatives. Responsibilities : • ...

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Customer Analytics Senior Manager

Los Angeles, CA · On-site

Customer Analytics Senior Manager Job Location: Anywhere in USA Job Level: Senior Level This is what you will do.. You will help to grow clients practice in the Communications, Media & Technology ...

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Customer Analytics Senior Manager

Orange, CA · On-site

Customer Analytics Senior Manager Job Location: Anywhere in USA Job Level: Senior Level This is what you will do.. You will help to grow clients practice in the Communications, Media & Technology ...

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Customer Analytics Senior Manager

San Diego, CA · On-site

Customer Analytics Senior Manager Job Location: Anywhere in USA Job Level: Senior Level This is what you will do.. You will help to grow clients practice in the Communications, Media & Technology ...

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Customer Analytics Senior Manager

San Francisco, CA · On-site

Customer Analytics Senior Manager Job Location: Anywhere in USA Job Level: Senior Level This is what you will do.. You will help to grow clients practice in the Communications, Media & Technology ...

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Customer Analytics Senior Manager

Sacramento, CA · On-site

Customer Analytics Senior Manager Job Location: Anywhere in USA Job Level: Senior Level This is what you will do.. You will help to grow clients practice in the Communications, Media & Technology ...

Skechers

Analyst, Loyalty & CRM

Manhattan Beach, CA

$85K - $120K/yr

The Analyst, Loyalty & CRM Analytics helps improve customer retention, repeat purchases, and lifetime value across Skechers digital and retail channels by turning customer and behavioral data into ...

Skechers

Analyst, Loyalty & CRM

Manhattan Beach, CA

$85K - $120K/yr

The Analyst, Loyalty & CRM Analytics helps improve customer retention, repeat purchases, and lifetime value across Skechers digital and retail channels by turning customer and behavioral data into ...

Skechers

Analyst, Loyalty & CRM

Manhattan Beach, CA · On-site

$85K - $120K/yr

The Analyst, Loyalty & CRM Analytics helps improve customer retention, repeat purchases, and lifetime value across Skechers digital and retail channels by turning customer and behavioral data into ...

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Showing results 1-20

All JobsCustomer Analyst JobsCustomer Analyst Jobs in California

Customer Analyst information

See California salary details

$14

$29

$47

How much do customer analyst jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for customer analyst in California is $29.30, according to ZipRecruiter salary data. Most workers in this role earn between $20.62 and $35.10 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer analyst, and why are they important?

To thrive as a Customer Analyst, you need strong analytical skills, a solid understanding of market research methods, and typically a degree in business, statistics, or a related field. Proficiency in data analysis tools such as Excel, SQL, and platforms like Tableau or Google Analytics is commonly required. Exceptional communication, critical thinking, and problem-solving abilities help in translating complex data into actionable insights for stakeholders. These skills are essential for accurately interpreting customer behaviors and trends, enabling businesses to make informed, data-driven decisions.

Do customer analysts make a lot of money?

Customer analysts typically earn a median salary that varies by industry and experience, with many earning between $50,000 and $80,000 annually. Advanced skills in data analysis tools and certifications can lead to higher compensation, especially in larger organizations or specialized sectors.

What is a customer analyst?

A Customer Analyst is a professional who collects, analyzes, and interprets customer data to help organizations better understand their customers' behaviors, preferences, and trends. They use various analytical tools and techniques to identify patterns in customer data, segment customers, and provide actionable insights that can improve marketing, sales, and customer service strategies. Customer Analysts play a key role in helping businesses enhance customer satisfaction, loyalty, and overall business performance.

How does a customer analyst typically collaborate with other departments within an organization?

Customer Analysts frequently work closely with teams such as marketing, sales, and product development to provide insights into customer behavior and preferences. They analyze data to identify trends and share actionable recommendations that help shape campaign strategies, product enhancements, and customer experience initiatives. Regular meetings and cross-functional projects are common, making strong communication and teamwork skills essential for success in this role. This collaborative environment not only broadens the Analyst’s understanding of the business but also provides valuable opportunities for professional growth.

What does a customer analyst do?

A customer analyst examines customer data to identify trends, behaviors, and preferences that can inform business decisions. They use tools like Excel, SQL, or data visualization software to analyze customer interactions, improve customer experience, and support marketing strategies.
What are popular job titles related to Customer Analyst jobs in California? For Customer Analyst jobs in California, the most frequently searched job titles are:
What job categories do people searching Customer Analyst jobs in California look for? The top searched job categories for Customer Analyst jobs in California are:
Customer Analyst jobs near you
Infographic showing various Customer Analyst job openings in California as of August 2026, with employment types broken down into 95% Full Time, and 5% Contract. Highlights an 91% In-person, 2% Hybrid, and 7% Remote job distribution, with an average salary of $60,947 per year, or $29.3 per hour.

Warehouse Customer Service Analyst (Bi-Lingual Korean & English Required)

CJ Logistics

Bloomington, CA • On-site

$70K - $80K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 days ago

CJ Logistics rating

6.0

Company rating: 6.0 out of 10

Based on 33 frontline employees who took The Breakroom Quiz

313th of 360 rated logistics

Job description

Description
At this time, CJ Logistics America is unable to offer visa sponsorship or support for work authorization.
Candidates must complete an application at:
https://jobs.jobvite.com/cjlogisticsamerica/jobs
Drive Service Excellence and Customer Success!
Are you a data-savvy problem solver with a passion for customer experience and operational performance? CJ Logistics is looking for a Customer Analyst to support service excellence by turning data into action, strengthening customer relationships, and helping operations deliver on expectations every day. In this high-impact role, you'll work closely with customers and internal teams to align service expectations with operational execution. You'll analyze performance trends, support major customer initiatives, provide meaningful reporting, and help identify opportunities to improve service while reducing costs.
Why You'll Love This Role
  • You're not just supporting customer operations - you're helping shape the customer experience
  • You'll join a team that values collaboration, accountability, and continuous improvement
  • You'll have opportunities to analyze, influence, and drive measurable results
  • Salary Range: $70,304 - $80,000 per year
  • Schedule: Mon - Fri, 8am - 5pm
  • Bi-Lingual proficiency in Korean and English required.

What You'll Do
  • Analyze & Improve: Identify service improvement opportunities by reviewing customer feedback, delivery performance, volume trends, and key service metrics.
  • Monitor Performance: Analyze carrier, consignee, and operational performance using standard CJ Logistics reporting tools to highlight risks and opportunities.
  • Support Customers: Respond to customer requests in a timely and professional manner, providing data, updates, and issue support as needed.
  • Manage Projects & Events: Help coordinate customer promotions, major events, and new initiatives to ensure service requirements are clearly understood and successfully executed.
  • Facilitate Communication: Prepare for customer meetings, maintain action item trackers, and provide updates on commitments, timelines, and open issues.
  • Collaborate Cross-Functionally: Partner with warehouse teams, customer manufacturing contacts, and internal stakeholders to support volume expectations and service performance.
  • Report & Inform: Deliver accurate, actionable reporting and insights to internal and external stakeholders, including performance results and operational impacts.
  • Support Billing & Documentation: Assist with invoicing processes and help ensure billing and service documentation are accurate and aligned with contractual requirements.
  • Advance Continuous Improvement: Stay informed on industry trends and best practices, complete required training, and contribute to process improvement efforts.

What You'll Bring
  • A Bachelor's degree in Business, Supply Chain, or a related field is preferred, or equivalent relevant experience.
  • 3+ years of experience in transportation, logistics, customer service, or a related service-focused role.
  • Bi-Lingual proficiency in Korean and English required.
  • Strong proficiency in Microsoft Excel and experience with other Microsoft Office applications.
  • Proven ability to analyze data, identify trends, and communicate actionable recommendations.
  • Strong organizational, time-management, problem-solving, and communication skills.
  • The ability to work effectively independently and in a team environment.
  • Experience interacting with customers and cross-functional internal teams in a fast-paced environment.
  • Experience with TMS (Transportation Management Systems).
  • Experience with WMS, JDA, SAP, Oracle, or similar systems.
  • Experience in a fast-paced logistics or supply chain environment.

Ready to Elevate Your Career? Join us at CJ Logistics and be a part of something bigger. With our guided training and supportive team, you'll have everything you need to succeed. Let's move forward together!
Pay, Benefits and More
  • Competitive compensation package
  • Rapid Paid! (Ability to get hours worked paid out before payday.)
  • Full health insurance (medical, dental and vision), 401(k), Life insurance, tuition assistance, PTO and MORE!
  • Growing company with a performance record that continues to climb!
  • Open-door work environment
  • High Performance culture with a focus on a growth mindset where continuous improvement is embraced
  • Opportunities for advancement!

CJ Logistics About Statement
At CJ Logistics America, we know that we do our best work when we have an inclusive and diverse team, where we can draw on our different life experiences to help us deliver innovative solutions for our customers. We are an equal opportunity employer that values diversity, equity, and an inclusive workplace. Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized people tend to only apply when they check every box. So if you think you might be a good fit for the role, but don't necessarily meet every single requirement on the job posting, we still encourage you to apply.
CJ Logistics delivers integrated and multimodal logistics services, connecting every corner of the world via air, sea and land. As a lead logistics partner (LLP), third-party logistics provider (3PL) and supply chain consultant, we help customers leverage supply chain management as a competitive advantage, reducing total system costs, transforming business processes, improving service and facilitating growth and change. With a focus on social responsibility and sustainability through growth with customers and communities, we prioritize the wellbeing of the end consumer, our customers and our employees. CJ Logistics is responsible for the North America region, specializing in solutions for regulated industries such as food and beverage, consumer-packaged goods, healthcare and medical supplies, and tire and automotive.
CJ Logistics is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and/or harassment of any type, including but not limited to discrimination and/or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or related medical conditions, childbirth, breastfeeding, parental status, veteran and/or military status, disability (physical or mental), medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, CJ Logistics participates in the E-Verify program in certain locations.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Candidates must complete an application at:
https://jobs.jobvite.com/cjlogisticsamerica/jobs
At this time, CJ Logistics America is unable to offer visa sponsorship or support for work authorization.

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