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Customer Accounts Associate Jobs in Arizona (NOW HIRING)

LHH US

Accounts Receivable

Phoenix, AZ

$18 - $25/hr

Process and post customer payments accurately and efficiently * Monitor outstanding balances and ... David Lopez Benefit offerings available for our associates include medical, dental, vision, life ...

LHH US

Accounts Receivable

Phoenix, AZ

$18 - $25/hr

Process and post customer payments accurately and efficiently * Monitor outstanding balances and ... David Lopez Benefit offerings available for our associates include medical, dental, vision, life ...

LHH US

Accounts Receivable

Litchfield Park, AZ

$25 - $27/hr

Apply customer payments accurately and timely through daily cash application activities * Research ... David Lopez Benefit offerings available for our associates include medical, dental, vision, life ...

LHH US

Accounts Receivable Specialist

Mesa, AZ

$25 - $28/hr

Prepare, review, and issue customer invoices accurately and on time * Apply business account ... Morgan Ross Benefit offerings available for our associates include medical, dental, vision, life ...

Aerotek

Business Operations Associate

Tempe, AZ · On-site

$21.63/hr

The BOA is proficient in the managementand collection of customer accounts receivable as well as ... Essential Functions of the Business Operations Associate: Management of customer accounts ...

Aerotek

Business Operations Associate

Tempe, AZ · On-site

$45K/yr

The BOA is proficient in the management and collection of customer accounts receivable as well as ... Essential Functions of the Business Operations Associate: • Management of customer accounts ...

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Customer Accounts Associate information

What is the role of a customer accounts associate?

A customer accounts associate manages customer accounts by processing transactions, updating account information, and resolving account-related issues. They often use customer relationship management (CRM) software and require strong communication and organizational skills to ensure customer satisfaction and accurate record-keeping.

What are the key skills and qualifications needed to thrive as a customer accounts associate?

To thrive as a Customer Accounts Associate, you need strong organizational skills, attention to detail, and a background in finance or business administration, often supported by a relevant degree or experience. Familiarity with customer relationship management (CRM) systems, billing software, and proficiency in Microsoft Office are commonly required. Excellent communication, problem-solving abilities, and a customer-focused mindset help you build rapport and resolve account issues effectively. These skills ensure accurate account management, high customer satisfaction, and efficient resolution of inquiries, which are vital for business retention and growth.

What does a customer accounts associate do?

A Customer Accounts Associate is responsible for managing and maintaining customer accounts for a business. Their tasks typically include processing orders, updating account information, handling billing inquiries, and resolving customer complaints. They serve as a point of contact between the company and its clients, ensuring that customer needs are met promptly and efficiently. Strong communication and organizational skills are essential for this role, as well as a customer-focused attitude. Customer Accounts Associates often work closely with sales, finance, and customer service teams to provide a seamless experience.

What is the difference between Customer Accounts Associate vs Customer Service Representative?

AspectCustomer Accounts AssociateCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer associate degreeHigh school diploma; some roles may prefer associate degree
Work EnvironmentOffice setting, financial institutions, retailCall centers, retail stores, office settings
Employer & Industry UsageBanking, finance, retailRetail, telecommunications, service industries
Common Search & ComparisonCustomer Accounts Associate vs Customer Service Representative

While both roles involve interacting with customers, a Customer Accounts Associate typically focuses on managing customer accounts, processing transactions, and handling account-specific inquiries. A Customer Service Representative often provides general support, addresses product or service questions, and resolves customer issues. The roles overlap in communication skills and work environment but differ mainly in their specific responsibilities and focus areas.

What are some common challenges faced by customer accounts associates, and how can they be effectively managed?

Customer Accounts Associates often encounter challenges such as handling high volumes of customer inquiries, managing account discrepancies, and balancing multiple priorities within tight deadlines. Effective time management, strong communication skills, and attention to detail are crucial for overcoming these hurdles. Building positive relationships with customers and collaborating closely with other departments—such as sales and billing—also help ensure smooth account management and issue resolution. Regular training and staying updated on company policies can further enhance performance and job satisfaction.
What are the most commonly searched types of Customer Accounts jobs in Arizona? The most popular types of Customer Accounts jobs in Arizona are:
What cities in Arizona are hiring for Customer Accounts Associate jobs? Cities in Arizona with the most Customer Accounts Associate job openings:
Customer Accounts Associate jobs near you

Accounts Receivable

LHH US

Phoenix, AZ

$18 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

Accounts Receivable Specialist
Phoenix, AZ | Fully Onsite
LHH is seeking an Accounts Receivable Specialist for a confidential client in the consumer services industry located in Phoenix, Arizona. This fully onsite position is an excellent opportunity for an accounting professional who enjoys managing customer accounts, supporting cash flow operations, and maintaining accurate financial records in a fast-paced business environment.
The ideal candidate will be responsible for overseeing the collection and application of customer payments, reconciling account activity, and partnering with internal teams to ensure timely resolution of billing issues. This role offers the chance to contribute directly to the financial success of a growing organization while building valuable accounting and finance experience.
Key Responsibilities
  • Process and post customer payments accurately and efficiently
  • Monitor outstanding balances and follow up on past-due accounts
  • Maintain accurate customer account records and payment histories
  • Investigate and resolve billing discrepancies, payment issues, and account questions
  • Perform account reconciliations and research variances as needed
  • Generate customer invoices and ensure timely billing processes
  • Prepare aging reports and assist with collections activities
  • Collaborate with customers and internal departments to resolve account concerns
  • Support month-end closing activities related to accounts receivable
  • Assist with reporting and other accounting projects as assigned
Qualifications
  • Previous experience in Accounts Receivable, Billing, Collections, Accounting Clerk, or related accounting roles
  • Strong understanding of invoicing, payment processing, and account reconciliation
  • Proficiency with Microsoft Excel and accounting software systems
  • Excellent organizational skills and attention to detail
  • Strong communication and customer service abilities
  • Ability to manage multiple priorities and meet deadlines
  • High school diploma or equivalent required; additional accounting coursework is a plus
Preferred Qualifications
  • Experience working in a consumer services, retail, or service-based organization
  • Experience with ERP or accounting software platforms
  • Knowledge of aging reports, collections processes, and cash applications
Compensation & Benefits
  • Full-time, fully onsite position in Phoenix, AZ
  • Opportunity to grow within a stable and expanding organization
  • Collaborative and professional work environment
  • Exposure to a variety of accounting and finance functions
This opportunity is ideal for a detail-oriented accounting professional seeking a role that combines financial accuracy, customer interaction, and career growth within a dynamic consumer services organization.
Pay Details: $18.00 to $25.00 per hour
Search managed by: David Lopez
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.