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Customer Account Manager Jobs in Sandy, UT (NOW HIRING)

Quad

Customer Account Manager

Salt Lake City, UT · On-site

$55K - $70K/yr

The Customer Account Manager acts as the essential point of contact between the company and its clients, coordinating with the sales, operations, and production departments to ensure the product ...

Quad

Customer Account Manager

Salt Lake City, UT · On-site

$55K - $70K/yr

The Customer Account Manager acts as the essential point of contact between the company and its clients, coordinating with the sales, operations, and production departments to ensure the product ...

Managed Staffing

Customer Account Specialist

Murray, UT · On-site

$30 - $31/hr

Customer Service Account Specialist Location: Murray, UT (Hybrid - Tues-Thurs onsite; Mon & Fri ... Manage order lifecycle in Henkel ERP, including PO receipt, delivery creation, pick/pack, goods ...

Motivosity

Customer Success Manager

Lehi, UT · On-site

$65K - $95K/yr

This position as a CSM is part account management, part customer service, part sales, and part operations. Customer Success Manager responsibilities include: * Manage a large book of customer ...

Motivosity

Customer Success Manager

Lehi, UT · On-site

$65K - $95K/yr

This position as a CSM is part account management, part customer service, part sales, and part operations. Customer Success Manager responsibilities include: * Manage a large book of customer ...

Motivosity

Customer Success Manager

Lehi, UT · On-site

This position as a CSM is part account management, part customer service, part sales, and part operations. Customer Success Manager Responsibilities Include: * Manage a large book of customer ...

Motivosity

Customer Success Manager

Lehi, UT · Hybrid

$65K - $95K/yr

This position as a CSM is part account management, part customer service, part sales, and part operations. Customer Success Manager responsibilities include: * Manage a large book of customer ...

PPC Flex

National Account Manager

North Salt Lake, UT · On-site

$92K - $119K/yr

The National Account Manager is responsible for maintaining and growing sales in existing accounts ... Service and grow existing customer accounts to ensure high customer satisfaction, positive ...

Stova Group LLC

Account Manager

Bluffdale, UT · Remote

Position Overview Stova is seeking a motivated, detail-oriented, and customer-focused Account Manager to support the retention and growth of customer base. This role is ideal for someone who thrives ...

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Customer Account Manager information

See Sandy, UT salary details

$24.7K

$45K

$71.3K

How much do customer account manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for customer account manager in Sandy, UT is $44,976.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,200.00 and $51,300.00 per year, depending on experience, location, and employer.

What does a customer account manager do?

A Customer Account Manager is responsible for building and maintaining strong relationships with clients to ensure their satisfaction and loyalty. They handle client accounts, address concerns, resolve issues, and identify opportunities to offer additional products or services. Their role involves acting as the main point of contact between the company and its customers, coordinating with internal teams to meet client needs, and ensuring that service delivery meets agreed standards. By managing customer accounts effectively, they contribute to customer retention and business growth.

What are the key skills and qualifications needed to thrive as a customer account manager?

To thrive as a Customer Account Manager, you need strong relationship management skills, sales acumen, and typically a bachelor's degree in business or a related field. Familiarity with CRM systems like Salesforce, Microsoft Office Suite, and data analysis tools is commonly required. Excellent communication, problem-solving, and negotiation abilities help you build trust and resolve client issues effectively. These skills ensure high customer satisfaction, client retention, and the achievement of business growth objectives.

How does a customer account manager typically balance proactive client outreach with responding to daily inquiries?

Customer Account Managers often juggle planned client check-ins and strategy meetings with the need to address ad hoc questions or issues that arise throughout the day. Effective time management and prioritization are key, as you'll need to ensure clients feel supported while also driving long-term account growth. Many teams use CRM tools and scheduling systems to stay organized and maintain regular communication. Collaborating closely with sales, support, and product teams helps you resolve client concerns efficiently and identify upselling or renewal opportunities.

What is the difference between Customer Account Manager vs Sales Representative?

AspectCustomer Account ManagerSales Representative
Primary RoleManage existing customer accounts, ensure satisfaction, and foster long-term relationshipsIdentify prospects, promote products, and close new sales
Work EnvironmentCustomer service settings, client meetings, account reviewsSales meetings, trade shows, cold calling
CredentialsCustomer service skills, industry knowledge, sometimes CRM certificationsSales skills, product knowledge, often sales certifications

The main difference is that Customer Account Managers focus on maintaining and growing existing client relationships, while Sales Representatives primarily seek new clients and sales opportunities. Both roles require strong communication skills and industry knowledge, but their core objectives differ—retention versus acquisition.

How much does a customer account manager get paid?

The average salary for a customer account manager typically ranges from $50,000 to $75,000 per year, depending on experience, industry, and location. Salaries can be higher with additional certifications or in specialized sectors, and some roles may include bonuses or commissions based on performance.

What is the role of a customer account manager?

A customer account manager is responsible for maintaining and growing relationships with clients, ensuring their needs are met and resolving issues. They often coordinate with sales, support, and other departments, using CRM tools to track account activity and performance. Strong communication and problem-solving skills are essential in this role.

What job categories do people searching Customer Account Manager jobs in Sandy, UT look for?

The top searched job categories for Customer Account Manager jobs in Sandy, UT are:

What cities near Sandy, UT are hiring for Customer Account Manager jobs?

Cities near Sandy, UT with the most Customer Account Manager job openings:

Customer Account Manager jobs near you
Infographic showing various Customer Account Manager job openings in Sandy, UT as of August 2026, with employment types broken down into 100% Full Time. Highlights an 82% In-person, 9% Hybrid, and 9% Remote job distribution, with an average salary of $44,976 per year, or $21.6 per hour.

Customer Account Manager

Quad

Salt Lake City, UT • On-site

$55K - $70K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 4 hours ago

Quad rating

6.6

Company rating: 6.6 out of 10

Based on 63 frontline employees who took The Breakroom Quiz

458th of 542 rated manufacturers

Job description


General Purpose of Job:
The Customer Account Manager acts as the essential point of contact between the company and its clients, coordinating with the sales, operations, and production departments to ensure the product aligns with client specifications. This role involves overseeing client orders, addressing inquiries, and managing expectations for orders throughout the production lifecycle.
Job Requirements
  • Act as the central point of communication for client orders, managing changes in specifications, schedules, estimates, and instructions while representing the company.
  • Serve as a liaison to facilitate clear communication between clients and internal departments throughout the order process using standard processes.
  • Foster and maintain client relationships to establish a mutually beneficial business partnership.
  • Drive clients to utilize standard inputs and tools.
  • Review all order plans to identify and address any obstacles to ensure successful project completion.
  • Address and resolve client or production issues, escalating them as necessary.
  • Utilize independent discretion to negotiate solutions that influence the general business operations of clients.
  • Utilize specialized knowledge in print and marketing services to make independent operational decisions (e.g., shifting work between locations, adjusting print specifications, shut/start production equipment, and job engineering).
  • Provide client consultation and education on the overall print business.
  • Manage vendor relationships to provide comprehensive end-to-end solutions for the client.
  • Engage in account evaluations/renewals to identify and capitalize on opportunities for account optimization.
  • Participate in cross-departmental projects.
  • Some roles may require adherence to additional guidelines, regulations, and policies, particularly in areas such as Food Safety or High Compliance.

Appropriate education and/or experience may be substituted on an equivalent basis.
Education: Bachelor's degree preferred
Experience: 3 years' experience in customer service or print environment preferred
Knowledge, Skills & Abilities:
  • Ability to work independently, multi-task and balance several Client Accounts
  • Ability to successfully analyze problems, drawing valid conclusions and make recommendations.
  • Good prioritization and organization skills
  • Strong change management skills
  • Proficient with math applications
  • Proficient in Microsoft Office applications; including, Word, Excel, PowerPoint
  • Excellent written and verbal communication skills
  • General knowledge of print industry and processes (preferred).

Employees can be expected to be paid an annualized salary range of $55,000-70,000, based on variations in knowledge, skills, experience and market conditions.
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About Us
As a global marketing experience company, Quad's goal is to help our clients win every day. We use our data-driven integrated marketing and manufacturing platform to streamline solutions for our clients, reduce friction and enhance their marketing spend effectiveness. We've built a rich legacy by believing in our people, allowing them to act like owners and to take charge of their own success. Whether an operator, sales rep, a graphic artist or a clinician, we're all driven to perform at our best- for ourselves and our clients. At our core, we're a company that believes we can always create a better way.
About the Team
We offer comprehensive benefits for eligible employees including medical, prescription, dental and vision insurance, 401(k) retirement savings, paid time off, holidays and additional benefits.
Quad is proud to be an equal opportunity employer. We are committed to creating a place of belonging - a space where employees do not need to sacrifice who they are to exist and grow in our workplace. Quad does not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. Quad also prohibits harassment of applicants and employees based on any of these protected categories.
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