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Customer Account Manager Jobs in Ridgewood, NJ (NOW HIRING)

Marotta Controls, Inc.

Account Manager

Parsippany, NJ · On-site

$87K - $98K/yr

The Account Manager is responsible for managing customer accounts supporting U.S. Government, Department of Defense (DoD), and aerospace and defense programs throughout the proposal, contract, and ...

Marotta Controls, Inc.

Account Manager

Parsippany, NJ

$87K - $98K/yr

The Account Manager is responsible for managing customer accounts supporting U.S. Government, Department of Defense (DoD), and aerospace and defense programs throughout the proposal, contract, and ...

OOCL USA Inc

Account Manager

Manhattan, NY · On-site

$95K - $107K/yr

Account Manager Location: Remote -- must reside in or near NYC Travel: Approximately 25%, or as ... Outside Sales OOCL is seeking an outside salesperson to support business development and customer ...

Akkadian Labs

Account Manager

Hoboken, NJ · Remote

This is a quota-carrying role for someone who stays closely connected to customers year-round ... The Account Manager serves as a primary relationship owner for their portfolio, helping customers ...

Akkadian Labs

Account Manager

Hoboken, NJ · On-site +1

This is a quota-carrying role for someone who stays closely connected to customers year-round ... The Account Manager serves as a primary relationship owner for their portfolio, helping customers ...

Socket.dev

Account Manager

Hoboken, NJ · On-site

$90 - $120/hr

This is a quota-carrying role for someone who stays closely connected to customers year-round ... The Account Manager serves as a primary relationship owner for their portfolio, helping customers ...

New

Akkadian-Labs

Account Manager

Hoboken, NJ · On-site

$90 - $130/hr

This is a quota-carrying role for someone who stays closely connected to customers year-round ... The Account Manager serves as a primary relationship owner for their portfolio, helping customers ...

Akkadian Labs

Account Manager

Hoboken, NJ · Remote

This is a quota-carrying role for someone who stays closely connected to customers year-round ... The Account Manager serves as a primary relationship owner for their portfolio, helping customers ...

tcw

Account Manager

New York, NY

The Account Manager is responsible for working with our largest existing customers and prospects, to manage, organize and facilitate the execution of their product and business needs, and in ...

Crossagency

Personal Lines Account Manager

Scarsdale, NY · On-site

$75K - $85K/yr

The Account Specialist's role is to oversee a portfolio of assigned customers. The primary function ... If you are familiar with insurance agency management systems, have a flair for client communication ...

Cross Insurance

Personal Lines Account Manager

Scarsdale, NY · On-site

$75 - $85/hr

The Account Specialist's role is to oversee a portfolio of assigned customers. The primary function ... If you are familiar with insurance agency management systems, have a flair for client communication ...

New

Cross Insurance

Personal Lines Account Manager

Scarsdale, NY · On-site

$75K - $85K/yr

The Account Specialist's role is to oversee a portfolio of assigned customers. The primary function ... If you are familiar with insurance agency management systems, have a flair for client communication ...

Capital Seaboard

Account Manager

Bronx, NY · On-site

$24 - $27/hr

We passionately consult, sell, and build relationships with more than 35,000 customers through the ... The Account Manager is responsible for working with our largest existing customers and prospects ...

Mike Hudson Dist

Account Manager

Manhattan, NY · On-site

$70 - $110/hr

We passionately consult, sell, and build relationships with more than 50,000 customers through the ... The Account Manager is responsible for working with our largest existing customers and prospects ...

New

HILTI

Account Manager

New York, NY · On-site

Our account managers serve as the go-to contact for our customers, embodying our purpose to make construction better by being their partner for productivity, safety, and sustainability. You will ...

Chefs' Warehouse

Account Manager

New York, NY · On-site

$75K - $85K/yr

The Account Manager is responsible for working with our largest existing customers and prospects, to manage, organize and facilitate the execution of their product and business needs, and in ...

Capital Seaboard

Account Manager

New York, NY · On-site

$75K - $85K/yr

The Account Manager is responsible for working with our largest existing customers and prospects, to manage, organize and facilitate the execution of their product and business needs, and in ...

Uncountable

Account Manager

New York, NY · On-site

$120K - $220K/yr

If you have a proven track record of successful customer engagements and are excited about driving ... Account Manager - Enterprise Account Manager (2-5 years) : Prior experience in customer success ...

Liberty Coke

Account Manager

Long Island City, NY

$50K - $59K/yr

Summary The Account Manager is the primary Coca-Cola contact between Liberty Coke and our customers and is responsible for building customer relationships along with increasing business by selling ...

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Showing results 21-40

All JobsCustomer Account JobsCustomer Account Manager JobsCustomer Account Manager Jobs in Ridgewood, NJ

Customer Account Manager information

See Ridgewood, NJ salary details

$26.3K

$47.9K

$75.9K

How much do customer account manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for customer account manager in Ridgewood, NJ is $47,888.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,400.00 and $54,600.00 per year, depending on experience, location, and employer.

What does a customer account manager do?

A Customer Account Manager is responsible for building and maintaining strong relationships with clients to ensure their satisfaction and loyalty. They handle client accounts, address concerns, resolve issues, and identify opportunities to offer additional products or services. Their role involves acting as the main point of contact between the company and its customers, coordinating with internal teams to meet client needs, and ensuring that service delivery meets agreed standards. By managing customer accounts effectively, they contribute to customer retention and business growth.

What are the key skills and qualifications needed to thrive as a customer account manager?

To thrive as a Customer Account Manager, you need strong relationship management skills, sales acumen, and typically a bachelor's degree in business or a related field. Familiarity with CRM systems like Salesforce, Microsoft Office Suite, and data analysis tools is commonly required. Excellent communication, problem-solving, and negotiation abilities help you build trust and resolve client issues effectively. These skills ensure high customer satisfaction, client retention, and the achievement of business growth objectives.

How does a customer account manager typically balance proactive client outreach with responding to daily inquiries?

Customer Account Managers often juggle planned client check-ins and strategy meetings with the need to address ad hoc questions or issues that arise throughout the day. Effective time management and prioritization are key, as you'll need to ensure clients feel supported while also driving long-term account growth. Many teams use CRM tools and scheduling systems to stay organized and maintain regular communication. Collaborating closely with sales, support, and product teams helps you resolve client concerns efficiently and identify upselling or renewal opportunities.

What is the difference between Customer Account Manager vs Sales Representative?

AspectCustomer Account ManagerSales Representative
Primary RoleManage existing customer accounts, ensure satisfaction, and foster long-term relationshipsIdentify prospects, promote products, and close new sales
Work EnvironmentCustomer service settings, client meetings, account reviewsSales meetings, trade shows, cold calling
CredentialsCustomer service skills, industry knowledge, sometimes CRM certificationsSales skills, product knowledge, often sales certifications

The main difference is that Customer Account Managers focus on maintaining and growing existing client relationships, while Sales Representatives primarily seek new clients and sales opportunities. Both roles require strong communication skills and industry knowledge, but their core objectives differ—retention versus acquisition.

How much does a customer account manager get paid?

The average salary for a customer account manager typically ranges from $50,000 to $75,000 per year, depending on experience, industry, and location. Salaries can be higher with additional certifications or in specialized sectors, and some roles may include bonuses or commissions based on performance.

What is the role of a customer account manager?

A customer account manager is responsible for maintaining and growing relationships with clients, ensuring their needs are met and resolving issues. They often coordinate with sales, support, and other departments, using CRM tools to track account activity and performance. Strong communication and problem-solving skills are essential in this role.

What are popular job titles related to Customer Account Manager jobs in Ridgewood, NJ?

For Customer Account Manager jobs in Ridgewood, NJ, the most frequently searched job titles are:

What job categories do people searching Customer Account Manager jobs in Ridgewood, NJ look for?

The top searched job categories for Customer Account Manager jobs in Ridgewood, NJ are:

What cities near Ridgewood, NJ are hiring for Customer Account Manager jobs?

Cities near Ridgewood, NJ with the most Customer Account Manager job openings:

Customer Account Manager jobs near you

Account Manager

Marotta Controls, Inc.

Parsippany, NJ • On-site

$87K - $98K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 days ago

Job description

Elevate your career at Marotta Controls, a New Jersey Top Workplace four years running! Dedicated to innovation, quality and excellence, we deliver cutting edge control systems for the Aerospace & Defense industry. At Marotta, we value bold thinking and teamwork, and we empower our employees to push boundaries while delivering top-tier solutions to our customers. Our team fosters a fun, collaborative culture where creativity and technical excellence thrive! Your next big opportunity starts here. Be part of a company where your work supports a mission that makes a difference-apply today!
Account Manager
Job Summary of the position:
The Account Manager is responsible for managing customer accounts supporting U.S. Government, Department of Defense (DoD), and aerospace and defense programs throughout the proposal, contract, and order lifecycle. This role serves as the primary interface between customers and internal stakeholders, ensuring compliance with contractual requirements, timely execution of proposals and contracts, exceptional customer support, and contribution to bookings, revenue, and program success.
Job Specification:
Essential job functions and responsibilities
  • Prepare, coordinate, and submit customer proposals in response to DoD and commercial RFIs, RFQs, and RFPs, ensuring compliance with customer requirements, FAR/DFARS, company procedures, and internal approval processes.
  • Coordinate and facilitate the completion of contractual and proposal documentation, including Non-Disclosure Agreements (NDAs), Representations and Certifications, Terms and Conditions (T&Cs), and other customer-required documents to support timely proposal submissions and contract execution.
  • Evaluate customer purchase orders, contracts, and modifications to ensure alignment between customer requirements and Marotta's scope of work, pricing, delivery schedules, terms and conditions, and contractual obligations prior to acceptance.
  • Initiate and facilitate Contract Compliance Forms (CCFs) to verify contractual alignment and support contract acceptance and execution.
  • Administer assigned U.S. Government, DoD, and commercial customer contracts throughout the contract lifecycle, including contract modifications, engineering changes, contractual correspondence, and associated documentation.
  • Create, maintain, and process Sales Orders and Sales Order modifications, ensuring accuracy, compliance with contractual requirements, and timely updates within the ERP system.
  • Serve as the primary liaison between DoD, prime contractor, and commercial customers and cross-functional departments including Program Management, Engineering, Planning, Operations, Finance, Quality, Supply Chain, and Business Development.
  • Coordinate proposal and contract reviews, secure required approvals, and communicate contractual commitments to ensure successful execution.
  • Maintain accurate contract, proposal, customer, and commercial documentation while ensuring compliance with company policies, FAR/DFARS, customer requirements, and applicable regulations.
  • Manage customer account activities utilizing ERP systems, Salesforce CRM, government and customer portals, and other business applications to maintain customer records, track opportunities, support reporting, and ensure accurate contract execution.
  • Support bookings objectives by coordinating proposal activities, monitoring contract awards, maintaining opportunity pipelines within Salesforce, and collaborating with Business Development to maximize contract awards and revenue growth.
  • Develop, maintain, and present customer scorecards and key performance indicators (KPIs) to measure account performance, support customer business reviews, identify trends, and drive continuous improvement initiatives.
  • Build and maintain strong customer relationships through proactive communication, participation in Integrated Product Team (IPT) meetings, issue resolution, and coordination of customer requests.
  • Participate in continuous improvement initiatives by supporting process standardization, documentation updates, cross-functional collaboration, mentoring team members as appropriate, and driving operational excellence.

Qualifications, Knowledge, and Skills Required:
Education, Certifications, and Years of Experience
  • Bachelor's degree in Business, Engineering, Supply Chain, or a related field, or equivalent combination of education and experience.

Minimum Required Qualifications
  • Min 2 years of experience supporting U.S. Government, Department of Defense (DoD), and aerospace and defense customers.
  • Knowledge of Federal Acquisition Regulations (FAR) and Defense Federal Acquisition Regulation Supplement (DFARS).
  • Min 2 years of experience with proposal preparation, contract administration, purchase order review, contract modifications, and sales order processing.
  • Working knowledge of ERP systems, CRM systems (Salesforce preferred), and customer portals.
  • Strong verbal, written, organizational, and customer relationship management skills.
  • Ability to manage multiple priorities while meeting deadlines in a fast-paced environment.
  • Proficiency with Microsoft Office applications.

Additional Skills
  • Excellent communication and interpersonal skills.
  • Strong analytical, problem-solving, and decision-making abilities.
  • Ability to prioritize work and manage competing deadlines.
  • Attention to detail and commitment to quality and compliance.
  • Ability to work independently and collaboratively across cross-functional teams.

Work Environment:
  • Professional office environment with regular interaction within a manufacturing environment.
  • Exposure to manufacturing conditions including noise, moving equipment, airborne particles, and varying temperatures when supporting production activities.
  • Use of standard office equipment and required personal protective equipment (PPE) when entering manufacturing areas.
  • Occasional travel may be required (5-10%).
  • Full-time position.

Physical Requirements:
  • Regularly required to communicate verbally and hear.
  • Frequently required to use hands, reach, and operate office equipment.
  • Must possess close, distance, peripheral, and depth vision with the ability to adjust focus.

Pay Range: $87,600 - $98,990 per year
This position is at our Parsippany, NJ office location
Many of our contracts require proof that you are a U.S. citizen and/or that an export license has been obtained for employees who are citizens of certain countries. Your employment, both initially and continually thereafter, is conditioned on production of such proof of citizenship and/or any export license that may be required to comply with any and all applicable laws, regulations, or executive orders, or required by Federal, State, or local government contracts.
At Marotta Controls, we are committed to a fair, performance-driven compensation approach that promotes consistency across all levels of our organization. We ensure that pay decisions are free from bias, based on objective criteria, and are regularly reviewed. Your level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, experience, and internal consistency.
Additionally, we offer a highly competitive compensation package for this opportunity, including incentive compensation and a comprehensive suite of premium benefits. These include medical, prescription, dental, vision, life, and disability insurance, a 401(k) plan with company match, tuition assistance, paid vacation, sick and personal days, paid holidays, and flexible scheduling options such as compressed workweeks. We value and reward employee achievements and host multiple engagement events each quarter to foster a strong, supportive workplace culture.
If you are looking to grow or accelerate your career and be part of a best in class organization while enjoying a work-life balance, please visit our website at www.marotta.com to learn more about us and to apply. Check out all of our openings at https://marotta.com/job-openings/
VETERANS ARE ENCOURAGED TO APPLY
No agencies, please.
Pay Range: $87,600 - $98,990 per year

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