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Customer Account Manager Jobs in Ridgewood, NJ (NOW HIRING)

InspHire

Account Manager

New York, NY · On-site

The Account Manager's role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities. What does an Account Manager do?

InspHire

Account Manager

New York, NY · On-site

Account management responsibilities include developing strong relationships with customers, connecting with key business executives and stakeholders and preparing sales reports. Account Managers also ...

tcw

Account Manager

New York, NY · On-site

The Account Manager is responsible for working with our largest existing customers and prospects, to manage, organize and facilitate the execution of their product and business needs, and in ...

EQM, Inc.

Full Time Account Manager

New York, NY

Company Description In partnership with our clients, we develop a review of our target customer and ... We are looking for an Account Manager to create long-term, trusting relationships with our ...

EQM, Inc

Full Time Account Manager

New York, NY · On-site

Company Description In partnership with our clients, we develop a review of our target customer and ... We are looking for an Account Manager to create long-term, trusting relationships with our ...

Adecco

Customer Account Specialist

Parsippany, NJ

$20 - $25/hr

... customer account maintenance, including updates, changes, and deletions while maintaining the ... managing multiple tasks in a fast-paced, high-volume environment. Requirements: · High School ...

Namespace Labs, Inc

Account Manager

New York, NY · On-site

$80K - $120K/yr

We're looking for an Account Manager who enjoys building long-term relationships with technical ... You'll own inbound customer opportunities from the first conversation through onboarding, while ...

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All JobsCustomer Account JobsCustomer Account Manager JobsCustomer Account Manager Jobs in Ridgewood, NJ

Customer Account Manager information

See Ridgewood, NJ salary details

$26.3K

$47.9K

$75.9K

How much do customer account manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for customer account manager in Ridgewood, NJ is $47,888.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,400.00 and $54,600.00 per year, depending on experience, location, and employer.

What does a customer account manager do?

A Customer Account Manager is responsible for building and maintaining strong relationships with clients to ensure their satisfaction and loyalty. They handle client accounts, address concerns, resolve issues, and identify opportunities to offer additional products or services. Their role involves acting as the main point of contact between the company and its customers, coordinating with internal teams to meet client needs, and ensuring that service delivery meets agreed standards. By managing customer accounts effectively, they contribute to customer retention and business growth.

What are the key skills and qualifications needed to thrive as a customer account manager?

To thrive as a Customer Account Manager, you need strong relationship management skills, sales acumen, and typically a bachelor's degree in business or a related field. Familiarity with CRM systems like Salesforce, Microsoft Office Suite, and data analysis tools is commonly required. Excellent communication, problem-solving, and negotiation abilities help you build trust and resolve client issues effectively. These skills ensure high customer satisfaction, client retention, and the achievement of business growth objectives.

How does a customer account manager typically balance proactive client outreach with responding to daily inquiries?

Customer Account Managers often juggle planned client check-ins and strategy meetings with the need to address ad hoc questions or issues that arise throughout the day. Effective time management and prioritization are key, as you'll need to ensure clients feel supported while also driving long-term account growth. Many teams use CRM tools and scheduling systems to stay organized and maintain regular communication. Collaborating closely with sales, support, and product teams helps you resolve client concerns efficiently and identify upselling or renewal opportunities.

What is the difference between Customer Account Manager vs Sales Representative?

AspectCustomer Account ManagerSales Representative
Primary RoleManage existing customer accounts, ensure satisfaction, and foster long-term relationshipsIdentify prospects, promote products, and close new sales
Work EnvironmentCustomer service settings, client meetings, account reviewsSales meetings, trade shows, cold calling
CredentialsCustomer service skills, industry knowledge, sometimes CRM certificationsSales skills, product knowledge, often sales certifications

The main difference is that Customer Account Managers focus on maintaining and growing existing client relationships, while Sales Representatives primarily seek new clients and sales opportunities. Both roles require strong communication skills and industry knowledge, but their core objectives differ—retention versus acquisition.

How much does a customer account manager get paid?

The average salary for a customer account manager typically ranges from $50,000 to $75,000 per year, depending on experience, industry, and location. Salaries can be higher with additional certifications or in specialized sectors, and some roles may include bonuses or commissions based on performance.

What is the role of a customer account manager?

A customer account manager is responsible for maintaining and growing relationships with clients, ensuring their needs are met and resolving issues. They often coordinate with sales, support, and other departments, using CRM tools to track account activity and performance. Strong communication and problem-solving skills are essential in this role.

What are popular job titles related to Customer Account Manager jobs in Ridgewood, NJ?

For Customer Account Manager jobs in Ridgewood, NJ, the most frequently searched job titles are:

What job categories do people searching Customer Account Manager jobs in Ridgewood, NJ look for?

The top searched job categories for Customer Account Manager jobs in Ridgewood, NJ are:

What cities near Ridgewood, NJ are hiring for Customer Account Manager jobs?

Cities near Ridgewood, NJ with the most Customer Account Manager job openings:

Customer Account Manager jobs near you

Account Manager

InspHire

New York, NY • On-site

Full-time

Re-posted 22 days ago

Key responsibilities

  • Serve as the lead point of contact for all customer account management matters

  • Build and maintain strong, long-lasting client relationships

  • Develop new business with existing clients and/or identify areas of improvement to meet sales quotas

Job description

A company that was incorporated in 2017 to create highly-innovative, land-based electronic gaming machines is looking for an Account Manager to create long-term, trusting relationships with its customers.

The Account Manager’s role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities.

What does an Account Manager do?

Account management responsibilities include developing strong relationships with customers, connecting with key business executives and stakeholders and preparing sales reports. Account Managers also answer client queries and identify new business opportunities among existing customers. In this role, you will liaise with cross-functional internal teams (including Customer Service and Product Development departments) to improve the entire customer experience. This position may require occasional travel.

If you are familiar with account management software (CRM), have a flair for client communication and understand consumer behavior, we’d like to meet you. Ideally, candidates for this role will know how to meet ambitious individual and team-wide sales quotas.

Ultimately, a successful Account Manager should collaborate with the company's sales team to achieve quotas while keeping its clients satisfied and engaged with the company's products and services in the long-run.  

Responsibilities
  • Serve as the lead point of contact for all customer account management matters
  • Build and maintain strong, long-lasting client relationships
  • Negotiate contracts and close agreements to maximize profits
  • Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives
  • Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
  • Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
  • Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
  • Prepare reports on account status
  • Collaborate with sales team to identify and grow opportunities within territory
  • Assist with challenging client requests or issue escalations as needed
Requirements and skills
  • Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
  • Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
  • Solid experience with CRM software (e.g. Salesforce, Zoho CRM or HubSpot) and MS Office (particularly MS Excel)
  • Experience delivering client-focused solutions to customer needs
  • Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
  • Excellent listening, negotiation and presentation abilities
  • Strong verbal and written communication skills
  • BA/BS degree in Business Administration, Sales or relevant field