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Customer Account Manager Jobs in Ridgefield, WA (NOW HIRING)

Alera Group

Account Manager

Portland, OR · Hybrid

$68K - $80K/yr

OVERVIEW Account Manager - Employee Benefits At Alera Group, our Employee Benefits team helps ... Strong customer service and relationship management skills * Excellent verbal and written ...

BUDDY'S HOME FURNISHINGS WA

ACCOUNT MANAGER

Longview, WA · On-site

$18 - $20/hr

Manages customer accounts, satisfying company collection and revenue standards; performs inside sales and outside collections; helps maintain appearance of showroom; takes primary role in delivery ...

PixelSpoke

Account Manager

Portland, OR · Remote

$85K - $90K/yr

Account Manager Classification: Full-Time, Exempt Location: Remote from anywhere in the United States Salary Range: $85,000 - $90,000 annually Department: Client Services Please read this ad ...

American Iron & Metal

Account Manager

Portland, OR

$75K - $100K/yr

... customers. Become part of team AIM, a growing team with an entrepreneurial spirit who has over the ... We're looking for a hands-on, physically active Account Manager who's ready to make a real impact ...

American Iron & Metal

Account Manager

Portland, OR · On-site

$75K - $100K/yr

... customers. Become part of team AIM, a growing team with an entrepreneurial spirit who has over the ... We're looking for a hands-on, physically active Account Manager who's ready to make a real impact ...

American Iron & Metal

Account Manager

Portland, OR

$75K - $100K/yr

... customers. Become part of team AIM, a growing team with an entrepreneurial spirit who has over the ... We're looking for a hands-on, physically active Account Manager who's ready to make a real impact ...

American Iron and Metal

Account Manager

Vancouver, WA

... customers. Become part of team AIM, a growing team with an entrepreneurial spirit who has over the ... We're looking for a hands-on, physically active Account Manager who's ready to make a real impact ...

American Iron & Metal

Account Manager

Portland, OR

$75K - $100K/yr

... customers. Become part of team AIM, a growing team with an entrepreneurial spirit who has over the ... We're looking for a hands-on, physically active Account Manager who's ready to make a real impact ...

American Iron and Metal

Account Manager

Portland, OR

... customers. Become part of team AIM, a growing team with an entrepreneurial spirit who has over the ... We're looking for a hands-on, physically active Account Manager who's ready to make a real impact ...

American Iron and Metal

Account Manager

Vancouver, WA · On-site

$75K - $100K/yr

... customers. Become part of team AIM, a growing team with an entrepreneurial spirit who has over the ... We're looking for a hands-on, physically active Account Manager who's ready to make a real impact ...

American Iron and Metal

Account Manager

Portland, OR · On-site

$75K - $100K/yr

... customers. Become part of team AIM, a growing team with an entrepreneurial spirit who has over the ... We're looking for a hands-on, physically active Account Manager who's ready to make a real impact ...

Raymond West

Account Manager

Portland, OR · On-site

Raymond West is looking for a dynamic Account Manager to join our Sales team! This position will ... Our customers trust us to provide the right supply chain solutions and services to keep their ...

American Lumper Service

Account Manager

Portland, OR · On-site

$49K/yr

We are looking for an account manager to support our growing hourly operation team ... Duties would include but are not limited to - client relations, recruiting, payroll, HR, customer ...

LIFEPORT LLC

Sales Account Manager

Woodland, WA

Manage and develop customer accounts to drive sales growth in targeted markets. Build long-term trusting customer relationships by delivering exceptional customer service, knowledge of industry and ...

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Showing results 21-40

All JobsCustomer Account JobsCustomer Account Manager JobsCustomer Account Manager Jobs in Ridgefield, WA

Customer Account Manager information

See Ridgefield, WA salary details

$27.6K

$50.2K

$79.6K

How much do customer account manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for customer account manager in Ridgefield, WA is $50,222.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,300.00 and $57,300.00 per year, depending on experience, location, and employer.

What does a customer account manager do?

A Customer Account Manager is responsible for building and maintaining strong relationships with clients to ensure their satisfaction and loyalty. They handle client accounts, address concerns, resolve issues, and identify opportunities to offer additional products or services. Their role involves acting as the main point of contact between the company and its customers, coordinating with internal teams to meet client needs, and ensuring that service delivery meets agreed standards. By managing customer accounts effectively, they contribute to customer retention and business growth.

What are the key skills and qualifications needed to thrive as a customer account manager?

To thrive as a Customer Account Manager, you need strong relationship management skills, sales acumen, and typically a bachelor's degree in business or a related field. Familiarity with CRM systems like Salesforce, Microsoft Office Suite, and data analysis tools is commonly required. Excellent communication, problem-solving, and negotiation abilities help you build trust and resolve client issues effectively. These skills ensure high customer satisfaction, client retention, and the achievement of business growth objectives.

How does a customer account manager typically balance proactive client outreach with responding to daily inquiries?

Customer Account Managers often juggle planned client check-ins and strategy meetings with the need to address ad hoc questions or issues that arise throughout the day. Effective time management and prioritization are key, as you'll need to ensure clients feel supported while also driving long-term account growth. Many teams use CRM tools and scheduling systems to stay organized and maintain regular communication. Collaborating closely with sales, support, and product teams helps you resolve client concerns efficiently and identify upselling or renewal opportunities.

What is the difference between Customer Account Manager vs Sales Representative?

AspectCustomer Account ManagerSales Representative
Primary RoleManage existing customer accounts, ensure satisfaction, and foster long-term relationshipsIdentify prospects, promote products, and close new sales
Work EnvironmentCustomer service settings, client meetings, account reviewsSales meetings, trade shows, cold calling
CredentialsCustomer service skills, industry knowledge, sometimes CRM certificationsSales skills, product knowledge, often sales certifications

The main difference is that Customer Account Managers focus on maintaining and growing existing client relationships, while Sales Representatives primarily seek new clients and sales opportunities. Both roles require strong communication skills and industry knowledge, but their core objectives differ—retention versus acquisition.

How much does a customer account manager get paid?

The average salary for a customer account manager typically ranges from $50,000 to $75,000 per year, depending on experience, industry, and location. Salaries can be higher with additional certifications or in specialized sectors, and some roles may include bonuses or commissions based on performance.

What is the role of a customer account manager?

A customer account manager is responsible for maintaining and growing relationships with clients, ensuring their needs are met and resolving issues. They often coordinate with sales, support, and other departments, using CRM tools to track account activity and performance. Strong communication and problem-solving skills are essential in this role.

What are the most commonly searched types of Customer Account jobs in Ridgefield, WA?

The most popular types of Customer Account jobs in Ridgefield, WA are:

What job categories do people searching Customer Account Manager jobs in Ridgefield, WA look for?

The top searched job categories for Customer Account Manager jobs in Ridgefield, WA are:

What cities near Ridgefield, WA are hiring for Customer Account Manager jobs?

Cities near Ridgefield, WA with the most Customer Account Manager job openings:

Customer Account Manager jobs near you
Infographic showing various Customer Account Manager job openings in Ridgefield, WA as of August 2026, with employment types broken down into 75% Full Time, 23% Part Time, and 2% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $50,222 per year, or $24.1 per hour.

Account Manager

Alera Group

Portland, OR • Hybrid

$68K - $80K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Alera Group rating

8.0

Company rating: 8.0 out of 10

Based on 30 frontline employees who took The Breakroom Quiz

166th of 310 rated insurance

Job description

OVERVIEW

Account Manager – Employee Benefits

At Alera Group, our Employee Benefits team helps organizations attract, retain, and engage their workforce through thoughtful, compliant, and competitive benefits strategies. We’re seeking an Account Manager who will contribute to delivering proactive service, strategic guidance, and an exceptional client experience.

About Alera Group

Alera Group was founded in 2017 and has grown to become the 14th largest broker of U.S. business. We are passionate about our clients’ success in the areas of Employee Benefits, Property and Casualty Insurance, and Financial Services. With a network of offices nationwide, our commitment to collaboration allows us to offer national resources combined with local service.

This role will focus on client support, strategy, operations, sales, consulting, analytics, etc. and will partner with internal teams, client stakeholders, leadership, etc. to deliver desired impact/outcome.

Why Alera Group

  • Make an Impact: Your work supports businesses and individuals in protecting what matters most.

  • Grow With Us: We invest in development, mentorship, and long-term career growth.

  • The Collaborative Way: We believe in accountability, teamwork, and shared success across all offices and lines of business.

  • National Strength. Local Heart: Scale, resources, and expertise — with relationships that feel personal.


RESPONSIBILITIES
What You'll Do / Your ImpactClient Partnership & Service Excellence
  • Serve as the primary day-to-day contact for assigned small business clients
  • Build trusted relationships with clients, carrier partners, and vendors
  • Respond to client inquiries related to eligibility, enrollment, billing, claims, COBRA, and benefit administration
  • Coordinate and participate in client meetings, renewal discussions, and open enrollment activities
  • Deliver a proactive and responsive service experience that supports long-term client satisfaction
  • Collaborate with consultants, producers, and internal teams to provide effective client solutions
Operational & Compliance Excellence
  • Manage annual renewals for assigned accounts
  • Gather and organize census data and renewal information
  • Review carrier renewal proposals and prepare client-facing materials
  • Support plan comparisons, contribution modeling, and employee communications
  • Facilitate new plan implementations and carrier transitions
  • Coordinate benefit guides, enrollment materials, and open enrollment resources
  • Maintain accurate client records and documentation within agency management systems
  • Track service deliverables and manage multiple deadlines throughout the year
  • Assist clients with compliance-related questions and required notices
  • Support adherence to applicable benefits regulations and internal processes
Growth & Retention
  • Contribute to client retention through exceptional service and relationship management
  • Help identify opportunities to strengthen client programs and overall service delivery
  • Coordinate issue resolution with carriers and vendors
  • Participate in department initiatives, training programs, and special projects
  • Share best practices and support continuous process improvement
  • Foster a culture of collaboration, accountability, and professional growth

QUALIFICATIONS
What You BringRequired
  • Strong customer service and relationship management skills
  • Excellent verbal and written communication skills
  • Strong organizational and time management abilities
  • Ability to manage multiple priorities in a fast-paced environment
  • Strong attention to detail and commitment to accuracy
  • Knowledge of employee benefit products and carrier processes
  • Proficiency with Microsoft Outlook, Excel, Word, and PowerPoint
  • Ability to work independently while collaborating effectively within a team environment
  • Active Life and Health License or ability to obtain within the required timeframe
Preferred
  • Bachelor's degree or equivalent combination of education and experience
  • Three or more years of employee benefits account management experience
  • Insurance brokerage experience
  • Experience supporting small employer groups
  • Experience with agency management systems
Core Competencies
  • Client-first mindset
  • Relationship building
  • Accountability and follow-through
  • Attention to detail
  • Communication excellence
  • Organization and prioritization
  • Problem solving
  • Collaboration and teamwork
  • Adaptability
  • Continuous learning

ADDITIONAL INFORMATION

Compensation:
Salary range: $68,000 – $80,000 per year

Benefits:
Alera Group offers comprehensive benefits including medical, dental, vision, life and disability coverage, 401(k), generous PTO, and more.

Work Model:
This role is Hybrid PST

Professional Development – Alera Group Academy

At Alera Group, growth isn’t left to chance. Through Alera Group Academy, we provide structured development opportunities designed to help you expand your expertise and build a meaningful career.

You’ll have access to:

  • Role-specific learning paths

  • Leadership development programs

  • Technical and compliance training

  • Industry certifications and continuing education support

  • Peer learning and knowledge-sharing communities

Whether you’re deepening technical expertise or preparing for leadership, we’re invested in helping you grow.

Licensure & Certifications

This position may require:

  • Active State Life & Health License 

  • Ability to obtain required licensure within 3 months of hire

  • Ongoing continuing education to maintain active status

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other protected class.

Alera Group is committed to protecting your privacy. Please review our Privacy Policy to understand what personal information we may collect and use as part of your application process.

#LI-SE1

#LI-Hybrid


Location Type
Hybrid - 2 or less days in officeQualifications:
What You BringRequired
  • Strong customer service and relationship management skills
  • Excellent verbal and written communication skills
  • Strong organizational and time management abilities
  • Ability to manage multiple priorities in a fast-paced environment
  • Strong attention to detail and commitment to accuracy
  • Knowledge of employee benefit products and carrier processes
  • Proficiency with Microsoft Outlook, Excel, Word, and PowerPoint
  • Ability to work independently while collaborating effectively within a team environment
  • Active Life and Health License or ability to obtain within the required timeframe
Preferred
  • Bachelor's degree or equivalent combination of education and experience
  • Three or more years of employee benefits account management experience
  • Insurance brokerage experience
  • Experience supporting small employer groups
  • Experience with agency management systems
Core Competencies
  • Client-first mindset
  • Relationship building
  • Accountability and follow-through
  • Attention to detail
  • Communication excellence
  • Organization and prioritization
  • Problem solving
  • Collaboration and teamwork
  • Adaptability
  • Continuous learning
Education:UNAVAILABLEEmployment Type: FULL_TIME

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