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Customer Account Manager Jobs in Dothan, AL (NOW HIRING)

U.S. Xpress, Inc.

Supervisor, II Account

Marianna, FL · On-site

$48K - $61K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Supervisor, II Account FAMILY DOLLAR MARIANNA FL 8:00-17:00 Position open to remote: No Grade: ES11 ... S. Xpress customers by effectively managing expectations and commitments through strong ...

US Xpress

Supervisor, II Account

Marianna, FL

This position is responsible for supervising and developing all drivers for assigned accounts ... S. Xpress customers by effectively managing expectations and commitments through strong ...

U.S. Xpress

Supervisor, II Account

Marianna, FL

This position is responsible for supervising and developing all drivers for assigned accounts ... S. Xpress customers by effectively managing expectations and commitments through strong ...

ThompsonGas

Customer Service Representative

Louisville, AL · On-site

$17.75 - $24.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Enter and update customer account information in CARGAS and MPX systems * Process billing payments for walk-in customers * Responsible for processing driver daily paperwork * Other duties and ...

RenewableWorks

Territory Manager

Dothan, AL · On-site

$62K - $75K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Territory Manager is a key role in the organization and is responsible for the day-to-day ... Customer Satisfaction and Engagement: * Retain and expand existing customer accounts. * Monitor ...

TrueBlue

Territory Manager

Dothan, AL · On-site

$62K - $75K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Territory Manager is a key role in the organization and is responsible for the day-to-day ... Customer Satisfaction and Engagement: * Retain and expand existing customer accounts. * Monitor ...

PeopleReady

Territory Manager

Dothan, AL · On-site

$62K - $75K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Territory Manager is a key role in the organization and is responsible for the day-to-day ... Customer Satisfaction and Engagement: * Retain and expand existing customer accounts. * Monitor ...

PeopleReady

Territory Manager

Dothan, AL · On-site

$62K - $75K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Territory Manager is a key role in the organization and is responsible for the day-to-day ... Customer Satisfaction and Engagement: * Retain and expand existing customer accounts. * Monitor ...

Greenbush Logistics Inc

Logistics Coordinator

Abbeville, AL

$15.75 - $21.25/hr

... Account Manager, and Director of Operations on Pricing and Analyzing Accounts, Opportunities/Leads, Training on Customer Websites, and Billing/Account Set-up on accounts assigned in the 3PL ...

Greenbush Logistics, Inc.

Logistics Coordinator

Abbeville, AL · On-site

$15.75 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... Account Manager, and Director of Operations on Pricing and Analyzing Accounts, Opportunities/Leads, Training on Customer Websites, and Billing/Account Set-up on accounts assigned in the 3PL ...

Farmers Home Furniture

Credit Representative

Kinsey, AL · On-site

... customers. * Initiates credit investigations by telephone for new credit account applicants under the direction of the Credit Manager. * Logs details of work activities on a daily, weekly, and ...

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Showing results 21-40

All JobsCustomer Account JobsCustomer Account Manager JobsCustomer Account Manager Jobs in Dothan, AL

Customer Account Manager information

See Dothan, AL salary details

$23.6K

$43K

$68.2K

How much do customer account manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for customer account manager in Dothan, AL is $43,027.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,600.00 and $49,100.00 per year, depending on experience, location, and employer.

What does a customer account manager do?

A Customer Account Manager is responsible for building and maintaining strong relationships with clients to ensure their satisfaction and loyalty. They handle client accounts, address concerns, resolve issues, and identify opportunities to offer additional products or services. Their role involves acting as the main point of contact between the company and its customers, coordinating with internal teams to meet client needs, and ensuring that service delivery meets agreed standards. By managing customer accounts effectively, they contribute to customer retention and business growth.

What are the key skills and qualifications needed to thrive as a customer account manager?

To thrive as a Customer Account Manager, you need strong relationship management skills, sales acumen, and typically a bachelor's degree in business or a related field. Familiarity with CRM systems like Salesforce, Microsoft Office Suite, and data analysis tools is commonly required. Excellent communication, problem-solving, and negotiation abilities help you build trust and resolve client issues effectively. These skills ensure high customer satisfaction, client retention, and the achievement of business growth objectives.

How does a customer account manager typically balance proactive client outreach with responding to daily inquiries?

Customer Account Managers often juggle planned client check-ins and strategy meetings with the need to address ad hoc questions or issues that arise throughout the day. Effective time management and prioritization are key, as you'll need to ensure clients feel supported while also driving long-term account growth. Many teams use CRM tools and scheduling systems to stay organized and maintain regular communication. Collaborating closely with sales, support, and product teams helps you resolve client concerns efficiently and identify upselling or renewal opportunities.

What is the difference between Customer Account Manager vs Sales Representative?

AspectCustomer Account ManagerSales Representative
Primary RoleManage existing customer accounts, ensure satisfaction, and foster long-term relationshipsIdentify prospects, promote products, and close new sales
Work EnvironmentCustomer service settings, client meetings, account reviewsSales meetings, trade shows, cold calling
CredentialsCustomer service skills, industry knowledge, sometimes CRM certificationsSales skills, product knowledge, often sales certifications

The main difference is that Customer Account Managers focus on maintaining and growing existing client relationships, while Sales Representatives primarily seek new clients and sales opportunities. Both roles require strong communication skills and industry knowledge, but their core objectives differ—retention versus acquisition.

How much does a customer account manager get paid?

The average salary for a customer account manager typically ranges from $50,000 to $75,000 per year, depending on experience, industry, and location. Salaries can be higher with additional certifications or in specialized sectors, and some roles may include bonuses or commissions based on performance.

What is the role of a customer account manager?

A customer account manager is responsible for maintaining and growing relationships with clients, ensuring their needs are met and resolving issues. They often coordinate with sales, support, and other departments, using CRM tools to track account activity and performance. Strong communication and problem-solving skills are essential in this role.

What job categories do people searching Customer Account Manager jobs in Dothan, AL look for?

The top searched job categories for Customer Account Manager jobs in Dothan, AL are:

What cities near Dothan, AL are hiring for Customer Account Manager jobs?

Cities near Dothan, AL with the most Customer Account Manager job openings:

Customer Account Manager jobs near you
Infographic showing various Customer Account Manager job openings in Dothan, AL as of August 2026, with employment types broken down into 78% Full Time, 18% Part Time, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $43,027 per year, or $20.7 per hour.

Account Manager - State Farm Agent Team Member

Jeremy Hilton - State Farm Agent

Enterprise, AL • On-site

$20/hr

Full-time

Retirement, PTO

Posted 21 days ago

Job description

Benefits:
  • Simple IRA
  • License reimbursement
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule

ABOUT OUR AGENCY:
I opened my agency in 2011 and currently lead a close-knit team of three. Before becoming an agent, I worked as a State Farm team member, giving me valuable experience that helped prepare me for agency ownership. I'm originally from Louisiana, a graduate of Louisiana Tech University, and truly enjoy serving the community I now call home.
Giving back is an important part of our agency. I'm an active member of Rotary and Friends of Main Street, and I enjoy supporting initiatives that help strengthen our local community.
Our agency offers paid time off, paid holidays, a Simple IRA, licensing reimbursement, and a strong commitment to work-life balance. We believe in supporting our team and creating an environment where everyone can build a successful, long-term career.
Our culture is like family - we support one another, celebrate successes, and work together to create a positive, fun workplace. I'm looking for someone who is a team player with a positive attitude, communicates well through challenges, can multitask effectively, and is motivated to achieve goals while helping the entire team succeed.
ROLE DESCRIPTION:
As Account Manager - State Farm Agent Team Member for Jeremy Hilton - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
  • Develop and maintain customer relationships to drive retention and growth.
  • Conduct policy reviews and provide recommendations to customers.
  • Oversee the resolution of complex customer issues.
  • Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.
QUALIFICATIONS:
  • Experience in insurance sales or account management preferred.
  • Leadership and interpersonal skills.
  • Proven track record of meeting sales targets.
  • Willingness to engage in sales conversations.