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Custom Order Coordinator Jobs (NOW HIRING)

C.A.T. Specialties, Inc.

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Custom Apparel Order Coordinator

Covina, CA · On-site

$19 - $22/hr

CAT Specialties is seeking an organized, customer-focused Custom Apparel Order Coordinator to help manage customized apparel and promotional-product orders from the initial customer request through ...

Aston Carter

Order Entry Specialist

Austin, TX · On-site

$16 - $18/hr

Custom Order Entry Specialist The Custom Order Entry Specialist provides end-to-end operational ... Customer-focused problem-solving skills and comfort coordinating across multiple internal teams.

Deux Cranes Chocolates and Confections

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Fulfillment & Client Coordinator

Los Gatos, CA · On-site

$18 - $22/hr

We're looking for a Fulfillment & Client Coordinator to own order fulfillment, inventory accuracy ... Manage order cadence and shipping schedules, prep custom and wholesale orders accurately, keep cold ...

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How much do custom order coordinator jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for custom order coordinator in the United States is $21.56, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $23.32 per hour, depending on experience, location, and employer.

What does a custom order coordinator do?

A Custom Order Coordinator manages and oversees the process of handling special or personalized orders for customers. This role involves communicating with clients to understand their specific requirements, coordinating with production or supply teams, and ensuring orders are fulfilled accurately and on time. Custom Order Coordinators also track progress, resolve any issues that arise, and provide updates to customers throughout the order process. Their goal is to deliver a smooth and satisfactory custom ordering experience.

What are the key skills and qualifications needed to thrive as a custom order coordinator?

To thrive as a Custom Order Coordinator, you need strong organizational skills, attention to detail, and experience with order management or logistics, often supported by a background in supply chain or business administration. Familiarity with ERP systems, order tracking software, and proficiency in Microsoft Office Suite are typically required. Exceptional communication, problem-solving abilities, and customer service skills help you excel in managing client expectations and resolving issues. These skills ensure efficient processing of custom orders, high customer satisfaction, and seamless coordination between departments.

What are some common challenges faced by a custom order coordinator, and how can they be addressed?

Custom Order Coordinators often encounter challenges such as managing complex, customized requests, balancing tight deadlines, and ensuring clear communication between customers, sales, and production teams. To address these challenges, strong organizational skills and attention to detail are essential, as is the ability to quickly resolve issues and adapt to changing requirements. Proactively following up with all stakeholders and utilizing order management software can help keep orders on track and maintain high customer satisfaction.

What cities are hiring for Custom Order Coordinator jobs?

Cities with the most Custom Order Coordinator job openings:

What states have the most Custom Order Coordinator jobs?

States with the most job openings for Custom Order Coordinator jobs include:

What are popular job titles related to Custom Order Coordinator jobs?

For Custom Order Coordinator jobs, the most frequently searched job titles are:

Infographic showing various Custom Order Coordinator job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $44,839 per year, or $21.6 per hour.

Custom Apparel Order Coordinator

Covina, CA • On-site

C.A.T. Specialties, Inc.
Printing and Printing Services • 11 - 50 employees
Learn more about C.A.T. Specialties, Inc.external

$19 - $22/hr

Full-time

Medical, PTO

Re-posted 12 days ago

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Key responsibilities

  • Manage customized apparel and promotional-product orders from initial customer request through production and final delivery.

  • Communicate order specifications, artwork details, deadlines, and special instructions to the art and production teams.

  • Coordinate outgoing shipments and review order information for accuracy before production begins.

Job description

CAT Specialties is seeking an organized, customer-focused Custom Apparel Order Coordinator to help manage customized apparel and promotional-product orders from the initial customer request through production and final delivery.

This position serves as the primary connection between our customers, vendors, art department, and production team. The ideal candidate is an excellent communicator who can manage multiple orders, maintain accurate details, and keep customers informed throughout the process.

Experience in screen printing, embroidery, promotional products, signage, commercial printing, or branded merchandise is preferred. Candidates with strong order-management, customer-service, or production-coordination experience are also encouraged to apply.

What You’ll Do

  • Respond to customer questions and order requests by phone, email, and in person.
  • Help customers select apparel, promotional products, and customized merchandise.
  • Prepare quotes and enter customer orders accurately.
  • Manage orders from initial request through artwork approval, production, shipping, and delivery.
  • Communicate order specifications, artwork details, deadlines, and special instructions to the art and production teams.
  • Provide customers with updates regarding proofs, production timelines, order status, and pickup.
  • Coordinate with vendors regarding product availability, pricing, purchasing, and delivery dates.
  • Review order information for accuracy before production begins.
  • Resolve order issues, product changes, returns, exchanges, and shipping concerns.
  • Coordinate outgoing shipments through FedEx, USPS, and other carriers.
  • Maintain accurate customer, vendor, and order records.
  • Assist with general office and production support as needed.

What We’re Looking For

  • At least two years of experience in customer service, order processing, account coordination, project coordination, or administrative support.
  • Strong organizational skills and the ability to manage multiple orders and deadlines.
  • Excellent verbal and written communication skills.
  • Strong attention to detail and accurate data-entry skills.
  • Ability to communicate effectively with customers, vendors, artists, and production employees.
  • Proficiency with Microsoft Office and order-entry or database systems.
  • A dependable, proactive approach to solving problems and following orders through completion.

Preferred Experience

  • Custom apparel, screen printing, embroidery, promotional products, signage, commercial printing, or branded merchandise.
  • Preparing customer quotes and processing customized orders.
  • Reviewing artwork proofs and coordinating customer approvals.
  • Working with production schedules, purchasing, inventory, vendors, or shipping carriers.

Company Description

Our clients need customized apparel & Promotional products for their organization. We work with schools, cities, fortune 500, contractors, small businesses and anyone with a need to promote and grow their business. We do NOT work with individuals who need 1 or two garments produced, they are not our target market.

Our ideal applicant will have a familiarity with customized apparel & promotional items.