We are seeking a skilled and customer-focused In-Plant Technician to help support our on-site color matching and ink preparation operations. This role involves custom color formulation, lab proof ...
We are seeking a skilled and customer-focused In-Plant Technician to help support our on-site color matching and ink preparation operations. This role involves custom color formulation, lab proof ...
Custom Ink information
What are the key skills and qualifications needed to thrive as a Custom Ink Production Associate, and why are they important?
To thrive as a Custom Ink Production Associate, you need attention to detail, basic math and computer skills, and experience in a production or manufacturing environment. Familiarity with screen printing equipment, order management systems, and quality control protocols is typically required. Strong teamwork, time management, and a commitment to customer satisfaction are standout soft skills for this role. These competencies are essential to ensure high-quality products, efficient workflow, and a positive customer experience in a fast-paced custom apparel environment.
What does a typical day look like for a team member at Custom Ink, and how do employees collaborate across departments?
At Custom Ink, team members often manage a blend of customer service, order processing, and creative problem-solving tasks throughout their day. Employees frequently collaborate with design, production, and customer care teams to ensure that customer orders are accurate and delivered on time. The company fosters a supportive and communicative environment, often utilizing digital tools for cross-team coordination. This setup encourages learning from peers and exposure to a range of responsibilities, helping employees grow their skills and advance their careers within the company.
What is the difference between Custom Ink vs Screen Printer?
| Aspect | Custom Ink | Screen Printer |
|---|---|---|
| Credentials | Design skills, customer service experience | Technical printing skills, equipment knowledge |
| Work Environment | Office-based, design and customer support | Print shop, manufacturing setting |
| Industry Usage | Custom apparel, online orders | Bulk printing, apparel manufacturing |
Custom Ink primarily focuses on designing and managing custom apparel orders with a strong emphasis on customer service and online ordering. Screen printers specialize in the technical process of printing designs onto garments, often working in dedicated print shops. While both roles are involved in apparel customization, Custom Ink handles the creative and customer-facing aspects, whereas screen printers focus on the production process.
What is Custom Ink and what do employees do there?
Custom Ink is a company that specializes in custom apparel and accessories, helping customers design and order personalized t-shirts, hats, and other gear for groups, events, or businesses. Employees at Custom Ink work in a variety of roles such as customer service, production, graphic design, sales, and technology. They assist customers with design choices, ensure orders are processed accurately, and help maintain high standards of product quality and customer satisfaction.
How to make money with Custom Ink?
To make money with a role at Custom Ink, employees typically earn wages or commissions based on sales performance, especially if involved in sales or customer service positions. Developing skills in design, customer communication, and using company tools can enhance earning potential and career growth within the company.
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What job categories do people searching Custom Ink jobs in Virginia look for? The top searched job categories for Custom Ink jobs in Virginia are:
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Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 10 days ago
Job description
In 1989, Wikoff's first continual improvement department was established, adopting a Total Quality Management approach. Over the years, the department has matured and expanded its vision to include not only oversight of the quality management system, but also training programs and employee safety while adopting other improvement methodologies such as lean and six sigma.
Role
At Wikoff Color Corporation, we're proud to be employee-owned, which means every team member has a stake in our success. We believe in building a workplace where people feel valued, empowered, and invested in the future.
We are seeking a skilled and customer-focused In-Plant Technician to help support our on-site color matching and ink preparation operations. This role involves custom color formulation, lab proof creation, and press-side technical support to ensure inks meet exact customer specifications. You will be responsible for mixing base colors and vehicles, managing ink inventory, and recycling returned inks. The ideal candidate will actively participate in continuous improvement initiatives aimed at enhancing productivity and customer satisfaction.
Duties & Responsibilities
Education/Experience
Excellent verbal and written communication skills.
Working Conditions:
Effort/Physical Demands:
Health and Safety Responsibilities:
Benefits:
This position contributes to quality products by ensuring overall compliance to defined Product Specifications, the Quality Management System, and the Quality Policy. Additionally, this position promotes a safe work environment by complying with the defined Safety rules, GMP and regulations at all times.
This company is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status.
Role
At Wikoff Color Corporation, we're proud to be employee-owned, which means every team member has a stake in our success. We believe in building a workplace where people feel valued, empowered, and invested in the future.
We are seeking a skilled and customer-focused In-Plant Technician to help support our on-site color matching and ink preparation operations. This role involves custom color formulation, lab proof creation, and press-side technical support to ensure inks meet exact customer specifications. You will be responsible for mixing base colors and vehicles, managing ink inventory, and recycling returned inks. The ideal candidate will actively participate in continuous improvement initiatives aimed at enhancing productivity and customer satisfaction.
Duties & Responsibilities
- Perform on-site custom color matching, including preparation of professional lab proofs for customer approval.
- Provide press-side technical services to troubleshoot and support production runs.
- Blend and mix base colors and vehicles to produce inks that meet specific color and performance standards.
- Oversee inventory control, including recycling of returned inks from press operations.
- Participate in Customer-Focused Process Improvement (CFPI) initiatives to drive efficiency and profitability.
- Maintain quality and safety standards while working day shift hours, with occasional flexible or on-call support.
- Other duties as assigned by management
Education/Experience
- Basic knowledge of experience in color matching.
- Basic knowledge of handling inks, including preparation, mixing, and recycling.
- Strong customer focus and commitment to meeting client specifications and deadlines.
- Willingness to work flexible hours as needed and provide on-call technical support.
- High School Diploma/ GED or equivalent
- Competencies
Excellent verbal and written communication skills.
Working Conditions:
- 30% office based; ability to sit for prolonged periods of time.
- 70% standing/walking, climbing, bending, twisting, reaching.
Effort/Physical Demands:
- Constant communication with employees, peer, managers.
- May be required to work outside of normal working hours to meet the needs of production.
Health and Safety Responsibilities:
- Must work in accordance with Health and Safety regulations, Company Rules, Plant Rules, policies and procedures.
- Must use or wear equipment, protective devices, or certain clothing as required by the company.
Benefits:
- Competitive pay and overtime opportunities
- Health, dental, and vision insurance
- Paid time off and holidays
- 401(k)
- Employee Stock Ownership Plan
- Career development and training opportunities
- Clean, safe, and team-oriented work environment
This position contributes to quality products by ensuring overall compliance to defined Product Specifications, the Quality Management System, and the Quality Policy. Additionally, this position promotes a safe work environment by complying with the defined Safety rules, GMP and regulations at all times.
This company is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status.
About Wikoff Color
Sourced by ZipRecruiter
Industry
Printing and printing services
Company size
201 - 500 Employees
Headquarters location
Fort Mill, SC, US
Year founded
1956