40 Hours Per Week, 48 Weeks Per Year
Child Development Services Supervisors plan, supervise, coordinate and provide leadership to the operation of the center-based program consistent with overall program vision which is to revitalize and expand the families and friends of UCAN by creating a meaningful, supportive, and unique learning community. In addition, they ensure compliance with Head Start Performance Standards and directives, UCAN Personnel Policies and program procedures. Child Development Services Supervisors lead, supervise and mentor the child development services staff and assist the manager to plan, implement and evaluate program systems.
ESSENTIAL FUNCTIONS OF THE POSITION:
The essential functions of this position require prioritizing and completing all assigned tasks in a timely and efficient manner, adjusting for changing priorities and availability of resources, and demonstrating initiative in identifying additional job-related tasks to be completed when time permits. These duties are a representative example of position expectations. Actual duties assigned may vary and change depending on the business needs of the department and the agency.
- Direct, supervise, set priorities and monitor work performance of child development teams of teachers and assistants, custodians or home visitors; monitor team daily attendance. Is involved in the selection, transfer, promotion and evaluation of staff. Arrange for classroom substitutes as needed. Ensure work is in compliance with federal and state regulations. Assume responsibility for work performed by child development teams. Interpret policy and procedures. Coordinate and provide trainings for assigned child development teams. Update work plans on an ongoing basis.
- Observe and assist teaching staff to provide age-appropriate activities that stimulate social, emotional, physical, cognitive, and language development. Provide ongoing monitoring of classroom practices and social service delivery. Ensure the implementation of a developmentally appropriate early childhood curriculum.
- Monitor and coordinate quarterly family staffing meetings with appropriate staff. Promote active parent involvement, use of parent volunteers, and viable parent meetings.
- Respect and maintain confidentiality of information about Head Start children and families, staff and personnel issues, and agency operations. Report suspected cases of child abuse and neglect.
- Ensure accuracy and maintenance of a wide variety of reports which include assigned children's screening, education, and family contact files.
- Monitor the indoor and outdoor physical environments of classrooms for health and safety risks.
- Represent the program to the public and other agencies and interpret policies and procedures. Ensure classrooms follow all program policies and procedures, state childcare division rules and federal performance standards.
- Respect the confidentiality of information about Head Start children and families, staff and personnel issues, and agency operations.
- Provide exceptional and measurable customer service to internal and external customers with timely and accurate responses to their inquiries and concerns. Exercise tact, courtesy, and diplomacy when interacting with clients, contractors, vendors and others with whom we may work while enhancing the Company's public image at all times. Respond to all inquiries for information respectfully without regard to the inquirer's position, status, or demographic and in a manner that conveys understanding, acceptance and support for UCAN's programs and objectives.
- Communicate in a professional, respectful and courteous manner with all employees, clients, the Board of Directors, and others with whom we may work. Contribute to a successful work group and foster a team-oriented culture through positive interactions, active listening, meaningful collaborations, and the constructive exchange of ideas.
- Drive a company vehicle in the performance of duties. Driving will be required for travel to training facilities, board meetings, events, client homes, community meetings, partner facilities, and to perform other essential functions as needed.
- Complete designated job tasks, special projects and all other duties as assigned to meet team, department and agency goals while actively demonstrating accountability, high levels of employee engagement, and responsibility for achieving desired outcomes and measurable results.
Personnel Management and Supervision
- Participate in the recruitment, selection, onboarding and retention of personnel. Motivate, encourage and support employee professional growth and development, including cross-training initiatives where practical. Monitor, evaluate and consider team dynamic functionality, performance, production, staffing and other key performance indicators to facilitate strategically sound workforce planning decisions and fiscally responsible allocation of available resources.
- Hold employees accountable for working safely, consistently, productively and in compliance with UCAN policies.
- Monitor, manage and evaluate performance of direct reporting staff and work processes to ensure continuous improvement and increased contribution to UCAN's success. Coach and improve employee performance through effective communication, documentation and feedback, performance evaluations, and other positive performance management strategies designed to increase individual productivity and overall team performance.
- Perform routine supervisory tasks for direct reports in accordance with established deadlines including but not limited to approving time sheets and time off requests, and completing performance evaluations. Conduct regularly scheduled supervisory meetings.
KNOWLEDGE, SKILLS & ABILITIES
Qualified candidates for this position will have relevant education and experience necessary to perform the essential functions and meet the minimum performance expectations for this position with or without an accommodation.
- Considerable knowledge of child development; considerable knowledge of educational curriculum and development of child progress plans.
- Demonstrated proficiency and experience with Planning and implementing lessons, observing, identifying, and recording children's levels of development; basic use of computers.
- Strong interpersonal skills necessary to develop, establish and maintain effective, professional, collaborative, and collegial working relationships with customers, other employees, contractors, vendors, and others with whom we may work.
- Strong conflict resolution skills and demonstrated ability and competency to work with a diverse population of clients, contractors, vendors and co-workers of all ages, including people who may be aggressive, belligerent and/or hostile, confused and/or disoriented, or who may be suffering from a medical or physical impairment.
- Excellent oral and written communication skills necessary to communicate clearly and effectively with internal and external customers, vendors, contractors, and other diverse audiences while providing outstanding customer service. Demonstrated ability and competency to communicate clearly and concisely in both individual and group presentation settings.
- Ability to make decisions independently in accordance with established policies.
- Ability to use initiative and judgment in carrying out tasks and responsibilities.
- Sufficient mental acuity and sound reasoning abilities necessary to review, analyze, evaluate, and interpret agency policies, as well as federal and state regulations applicable to agency operations.
- Well-reasoned decision making with a high attention to detail in actual work product, organization, planning, workflow, and project prioritization to ensure tasks are completed efficiently and accurately.
- Naturally self-motivated, confident individual with ability to work independently and/or with limited direction, as well as cooperatively in a team environment, while consistently demonstrating collaborative, respectful and productive work habits. Actively pursue professional development opportunities to add value to the agency and to help the agency meet its strategic goals and objectives.
- Highly ethical individual who applies ethical standards of behavior to daily work activities. Takes responsibility for actions and decisions and fosters a work environment where integrity is rewarded. Exercises discretion when involved in highly confidential and sensitive matters.
- Demonstrated experience and competency operating and working effectively and efficiently with computers and other forms of office technology, electronic data, computer programs and software applications, especially Microsoft 365, Word, Excel, Outlook and Teams. Ability to use electronic timekeeping system is required.
Required Licenses & Certifications
- Valid driver's license with a driving record that meets UCAN's acceptable driving guidelines.
- Prior to hire and continuously during employment - enrollment in the Oregon Department of Education, Early Learning Division, Criminal Background Registry. Link to website: https://secure.emp.state.or.us/ccd/
- Continuously during employment - complete annual training and education requirements.
- Within 60 days of appointment - participate in Head Start Staff Health Appraisal
Education & Experience
- Bachelor's degree in Early Childhood Education (ECE) or related degree with ECE credits.
- Direct teaching experience working with preschool children, experience working with families and parents, and supervisory experience.
- An equivalent combination of experience and education that demonstrates the required knowledge, skills and abilities required for the position will be considered in lieu of the outlined requirements.
PHYSICAL DEMANDS
The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
The physical effort typically applied in this job includes:
- Communicate and exchange information
- Lifting
- Reaching
- Move, Transport, Traverse
- Operate vehicles and computer
- Pulling
- Position self, Move
- Keyboarding
- Pushing
- Stationary position
The amount of lifting effort typically applied and the percent of time the effort is applied:
- Less than 1lb. - More than 70%
- Between 1 & 5 lbs. - More than 70%
- Between 5 & 25 lbs. - 40% to 70%
- Between 25 & 60 lbs. - 15% to 40%
MENTAL OR VISUAL DEMAND
- Continuous mental and/or visual attention; the work is either repetitive or diversified requiring constant alertness to monitor the production process and/or identify defects.
WORKING CONDITIONS
The kinds of disagreeable elements the employee would typically be exposed to in the work area include:
Description of the physical surroundings or conditions under which the job is typically performed and the extent of exposure to the disagreeable elements noted above:
- Work is typically performed under reasonably good working conditions; while exposure to any or all of the above elements may occur, such exposure is generally not present to the extent of being disagreeable.
AVAILABILITY AND ATTENDANCE
Due to the nature and scope of the essential functions, the importance of personal interactions between this position, employees, clients and other members of the public, and the availability of job-related tools, equipment and resources at work, performance of the essential functions requires regular, consistent and on-site attendance while working independently and with others during our normal business hours, a combination of regular and consistent availability, accessibility and presence on-site.
FLSA STATUS - Exempt