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Cubesmart Storage Jobs (NOW HIRING)

Cubesmart

Store Operations Associate

Corona, CA · On-site

$19 - $21/hr

Overview At CubeSmart, our culture makes the difference. When we say it's what's inside that counts, we are saying "you count" Responsibilities What CubeSmart Self-Storage offers: * Work/Life Balance ...

Cubesmart

Store Operations Associate

Annapolis, MD · On-site

Overview At CubeSmart, our culture makes the difference. When we say it's what's inside that counts, we are saying "you count" Responsibilities What CubeSmart Self-Storage offers: * Work/Life Balance ...

Cubesmart

New York Store Operations Associate

Utica, NY · On-site

$16 - $18/hr

What CubeSmart Self-Storage offers: * Work/Life Balance That Works for You - Enjoy primarily daytime hours with store hours between 7:00 a.m. and 8:00 p.m. * A Culture You'll Want to Be Part Of - Be ...

Cubesmart

Store Operations Associate

Long Beach, CA · On-site

$19 - $21/hr

Overview At CubeSmart, our culture makes the difference. When we say it's what's inside that counts, we are saying "you count" Responsibilities What CubeSmart Self-Storage offers: * Work/Life Balance ...

Cubesmart

Store Operations Associate

Ingleside, TX · On-site

Overview At CubeSmart, our culture makes the difference. When we say it's what's inside that counts, we are saying "you count" Responsibilities What CubeSmart Self-Storage offers: * Work/Life Balance ...

Cubesmart

Store Operations Associate

Leesburg, VA · On-site

Overview At CubeSmart, our culture makes the difference. When we say it's what's inside that counts, we are saying "you count" Responsibilities What CubeSmart Self-Storage offers: * Work/Life Balance ...

Cubesmart

Store Operations Associate

Webster, MA · On-site

$19.28 - $21.08/hr

What CubeSmart Self-Storage offers: * Work/Life Balance That Works for You - Enjoy primarily daytime hours with the potential for Sundays off, giving you more time for what matters most. * A Culture ...

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How much do cubesmart storage jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for cubesmart storage in the United States is $27.22, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $33.65 per hour, depending on experience, location, and employer.

What is a CubeSmart Storage?

A CubeSmart Storage job typically involves assisting customers with their storage needs, managing rental agreements, maintaining the facility, and providing excellent customer service. Employees may work as a store manager, assistant manager, or customer service associate. Responsibilities often include handling payments, keeping the facility clean, and ensuring units are secure. Some positions may also involve sales and marketing tasks to attract new renters.

What does a CubeSmart Storage employee do?

A typical day for a CubeSmart Storage employee involves assisting customers with rentals and inquiries, processing payments, maintaining the cleanliness and security of the property, and completing administrative tasks such as reporting and inventory. You will spend time both in the office and on the property, conducting facility checks and addressing any maintenance issues. Collaboration with team members and regular communication with customers are central to the role. The environment is fast-paced and customer-focused, offering opportunities to develop your skills in property management and customer service.

What are the key skills and qualifications needed to thrive in the CubeSmart Storage position?

To thrive in a CubeSmart Storage role, you need strong customer service skills, attention to detail, and basic administrative abilities, often supported by a high school diploma or equivalent. Experience with property management software, payment processing systems, and familiarity with Microsoft Office is highly valued. Exceptional interpersonal communication, problem-solving abilities, and the ability to work independently are key soft skills. These qualities are essential for ensuring smooth facility operations, outstanding customer satisfaction, and efficient handling of daily tasks.

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Cubesmart Storage jobs near you
Infographic showing various Cubesmart Storage job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 70% Full Time, 27% Part Time, 1% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $56,614 per year, or $27.2 per hour.

Remote Inbound Call Center Agent

Remote

CubeSmart Self Storage
Warehousing and Storage • 5 - 10K employees
Learn more about CubeSmart Self Storageexternal

Other

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago

CubeSmart rating

6.9

Company rating: 6.9 out of 10

Based on 49 frontline employees who took The Breakroom Quiz

Job description

CubeSmart Inbound Call Center Agent

CubeSmart is looking for a 100% remote inbound call center agent, who will play a key role in offering our current and potential customers storage options by providing recommendations and ensuring customer satisfaction.

At CubeSmart, we're intentional about culture. You can experience it everywhere from our mission statement of "genuine care" to our "It's What's Inside That Counts" tagline to calling each other "teammates" rather than employees. This spirit fosters a fun and collaborative environment that has resulted in our rapid growth and being recognized amongst the top in our industry.

CubeSmart's award-winning team is made up of people who genuinely care. Teammates care about our customers and the life events and/or business needs they are facing. Teammates are passionate, responsible and understanding. The CubeSmart team is made up of people who have a can-do attitude, are committed to their own success and the success of the company, and lead by example.

If this sounds like a team and culture that matches your personal values and motivations, we want to hear from you.

Responsibilities

The primary functions of the inbound call center agent are to handle sales and service calls that come in from potential customers, enter information into our database, and resolve customer concerns while upholding the highest level of customer service. Specifically, the inbound call center agent will:

  • Communicate with customers via the telephone to furnish information requested by our customers.
  • Make recommendations based on customer's storage needs, determine location and availability of units, and complete rental reservation information.
  • Answer questions and complaints concerning billing or services rendered, refer complaints to designated departments or stores for investigation.
  • Provide outstanding customer service to customers and internal teammates.
  • Meet operational performance standards, goals and metrics.
Qualifications

CubeSmart seeks someone who enjoys customer interaction. We want to ensure that our customers are treated with the highest level of courtesy and professionalism.

The successful inbound call center agent (full-time) candidate will have:

  • A high school diploma or general education degree (GED).
  • A minimum of two years of customer service and/or sales experience.
  • Sales acumen and professional demeanor.
  • Strong verbal and written communication skills.
  • Strong multi-tasking and problem solving skills.
  • Ability to work well in a busy environment and meet deadlines.
  • Ability to work independently with minimal supervision.
  • Ability to follow a call flow and close the sale over the telephone.
  • Ability to meet and exceed sales goals.
  • Must be flexible with your schedule and able to work weekends.
  • Candidates must be authorized to work in the U.S. without the need for current or future sponsorship.
  • Bilingual is a plus!

Note: You must have the ability to work at least one weekend day and successfully complete post offer background check and drug screen.

The physical demands described here are representative of those that must be met by you to successfully perform the essential functions of this job. While performing the duties of this job, you will be required to sit for long periods of time and speak on the telephone. The nature of work requires an ability to effectively communicate and exchange information.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

CubeSmart offers a comprehensive benefits package that includes:

  • Competitive hourly base + monthly bonus
  • Paid training
  • Paid time off – vacation, sick and holidays
  • Medical, dental & vision coverage
  • 401k retirement plan with company match
  • Company paid short-term disability
  • Tuition reimbursement
  • Teammate discounts

We are an equal opportunity employer, minority/female/veteran/individuals with disabilities/sexual orientation/gender identity.

What CubeSmart employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About CubeSmart

Sourced by ZipRecruiter

At CubeSmart, we're intentional about culture. You can experience it everywhere from our mission statement of "genuine care" to our "It's What's Inside That Counts" tagline to calling each other "teammates" rather than employees. This spirit fosters a fun and collaborative environment that has resulted in our rapid growth and being recognized amongst the top in our industry. CubeSmart's award-winning team is made up of people who genuinely care. Teammates care about our customers and the life events and/or business needs they are facing. Teammates are passionate, responsible and understanding. The CubeSmart team is made up of people who have a can-do attitude, are committed to their own success and the success of the company, and lead by example. If this sounds like a team and culture that matches your personal values and motivations, we want to hear from you.

Industry

Warehousing and storage

Company size

5,001 - 10,000 Employees

Headquarters location

Malvern, PA, US

Year founded

2004

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