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Csr Manager Jobs in Calgary, AB (NOW HIRING)

Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...

Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...

Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...

Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...

Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects ... Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g.

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Csr Manager information

What is a CSR manager?

CSR Managers, or Corporate Social Responsibility Managers, are professionals responsible for developing, implementing, and overseeing a company's social responsibility initiatives. They ensure the organization operates in a socially responsible manner by managing programs related to sustainability, community engagement, ethical practices, and environmental impact. CSR Managers also report on the effectiveness of these initiatives and work to align them with the company’s overall business goals and values. Their role often involves collaborating with stakeholders both inside and outside the company to promote positive social and environmental outcomes.

What are the key skills and qualifications needed to thrive as a CSR manager, and why are they important?

To thrive as a CSR (Corporate Social Responsibility) Manager, you need a solid understanding of sustainability practices, stakeholder engagement, and project management, often backed by a relevant degree in business, communications, or environmental studies. Familiarity with reporting frameworks such as GRI, ESG metrics, and tools like Microsoft Office or data visualization platforms is typically required. Strong communication, leadership, and relationship-building skills are crucial for collaborating with internal and external partners. These competencies ensure effective development and implementation of CSR initiatives that align with organizational values and stakeholder expectations.

How does a CSR manager typically collaborate with other departments to implement sustainability initiatives?

CSR Managers often work closely with departments such as Marketing, Operations, Human Resources, and Procurement to align sustainability goals across the organization. For example, they may coordinate with HR to design employee volunteer programs or with Procurement to ensure responsible sourcing practices. Effective cross-functional collaboration is essential, as CSR initiatives often require buy-in and participation from various stakeholders to be successful. Regular meetings and clear communication are key to integrating CSR strategies into broader business operations.

How much do customer service representative managers make in the US?

Customer Service Manager salaries in the US typically range from $50,000 to $85,000 annually, with the median around $65,000. Factors such as experience, industry, and location can influence compensation, and managers often oversee teams, handle escalations, and utilize customer service software.

Is CSR a good career choice?

A CSR Manager role involves overseeing customer service strategies and ensuring customer satisfaction, often requiring strong communication, leadership, and problem-solving skills. It can be a rewarding career with opportunities for advancement in various industries, but job satisfaction depends on individual interests and organizational environment.

What are the most commonly searched types of Csr jobs in Calgary, AB?

The most popular types of Csr jobs in Calgary, AB are:

What cities near Calgary, AB are hiring for Csr Manager jobs?

Cities near Calgary, AB with the most Csr Manager job openings:

Infographic showing various Csr Manager job openings in Calgary, AB as of August 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 81% Physical, 3% Hybrid, and 16% Remote job distribution.

Customer Service Representative

Calgary, AB

$20 - $25/hr

Full-time, Contractor

Re-posted 9 days ago


Job description

Customer Service Representative — Maternity Leave Coverage (Temporary, Full-Time)
Location: Calgary, AB — Quarry Park
Schedule: Full-time, temporary (maternity leave coverage), regular shift
8:00 AM – 4:30 PM, Monday to Friday (MST)
Work Model: On-site / Hybrid 
Reports to: Manager, Project Strategy & Enablement
Contract Length: 10 month contract (maternity leave coverage)
Start Date: Mid-to-late September 2026

About the Role

Our client is seeking a Customer Service Representative (CSR) to join their Gas Meter Exchange program on a temporary, full-time basis to cover a maternity leave. This role focuses on handling inbound and outbound calls related to reschedules, relights, and customer communication, ensuring continuity of service and adherence to client SLAs.
Key Responsibilities
Answer inbound calls during regular business hours
Make outbound calls for:
  • Appointment confirmations and reschedule
  • Relight coordination and follow-up
Support relight dispatch by:
  • Following defined escalation and coverage procedures
  • Identifying the appropriate technician or next step
  • Monitor and return voicemail callbacks promptly
  • Accurately document call outcomes and updates in internal systems
  • Provide clear handoffs between shifts as needed
Qualifications
  • Availability to work the regular shift, 8:00 AM to 4:30 PM (MST), Monday to Friday
  • Strong phone presence and customer service skills
  • Ability to remain calm and professional in time-sensitive situations
  • Comfort following structured processes and escalation paths
  • Prior call centre, dispatch, or customer operations experience preferred
  • Utility or emergency-response experience is an asset
What Success Looks Like
  • Calls and relights are handled within SLA targets
  • Minimal missed or delayed callbacks
  • Accurate documentation and clean handoffs
  • Reduced escalation volume related to coverage gaps
Compensation
  • Hourly wage: $20 - $25/hour, depending on experience
  • 10 month Contract
If you enjoy helping people, staying organized, and making a real impact, this could be the perfect fit for you!
Want to join the Team? Please apply on this job posting
+1 647 5605726
Janine.LeRoux@tappwfs.com  
About TAPP Workforce Solutions Inc.
At TAPP Workforce Solutions Inc., we believe in more than just filling jobs—we connect great talent with great opportunities. As a talent acquisition company, we work closely with our clients to meet their hiring needs, ensuring the right fit for both employers and candidates. But our commitment doesn’t stop there.
We act as a talent agent for the professionals we serve, helping you navigate your career path, providing insights into new opportunities, and aligning you with roles that match your skills, aspirations, and goals. Whether you're actively looking or simply exploring your next move, we’re here to support your journey every step of the way.

Your success is our priority. Let's find your next opportunity together.